Friendly and professional from the front desk to the physical therapists. Very pleased with the…read morecare I received there.

I had an appointment with Dr. Kelly's office and it was a great experience. They were personal…read moreable and very knowledgeable . They care about their client . They take their time to explain everything. The Staff treat you with respect.

i had an appointment with Dr Kelly's office and it was a great experience. I had a previous office…read moredo a crown for me and it was never right wasn't able to eat on that side of mouth for over 3 years, after Dr Kelly had did a new crown for me I'm able to eat on that side i no longer have temperature sensitivity. The staff is wonderful very kind and the office just seems to be upbeat all the time. Thank you so much for such great work.

They rescheduled my surgery multiple times. I sent a message through their website. I told her I…read morestill wasn't 100% from that mysterious "flu" that had been going around, and that in the meantime, I had been notified that my dad had died, and that I'd call her when I was ready to reschedule. I got back in here just a bit ago and I had a voicemail message that it was the 'fourth time she had called and left a message'. No name. No company name. So I had no idea who was calling or for what. Called the number back and found out it was this place. Dr. Said's scheduler got on the line and told her about her message she left and that I didn't appreciate and did not care how many times she called (she should have taken the hint if nothing else) but that clearly she hadn't got my message that my dad had died and I'd call when I was ready. I went on to say that at this point, I felt harassed and to delete my number and never call me again. I hung up. The couple of times I saw Dr. Said, I never had an issue. His scheduler acts as though she gets a percentage of every surgery he does! If I keep getting rescheduled, clearly he has enough work to keep him busy, so why is she so pressed to get ME on the schedule when everyone else's surgery is a priority over mine? I'll never go there again and tell everyone with a pulse not to go there either if they get stuck with Dr. Said's scheduler.

The 1st front desk girl needs customer service training. The other young lady with the dark hair…read morewas kind and more professional. Everyone else we had any interaction with was kind with excellent customer service. The physician was excellent, very knowledgeable, feel very comfortable with the physical and the physicians aids explanations of everything. The entire visit would have been great if it wasn't for the 1st front desk girl and her unprofessional customer service. I would have given more stars, but if the front of the office isn't right it can stress a patient, which can male there blood pressure higher normal during the visit. I've been here before with other patients and never had any issues until today, which upset me with the light hair front desk girl.

Very professional staff. They gave me a tour of the office and facilities. They were very prompt…read moreand answered all my questions.

I had to bring my daughter in during a vacation trip nearby because she wasn't feeling well. The…read moremedical staff were fantastic: they were sweet, patient, gentle, and very thorough. They also reliably followed-up with the result of tests done. The registration by phone was also simple enough. The one part that was fine but maybe not 100% was the initial reception. For one, not long before we got there, I called ahead and was told the wait time was at least 40 minutes. I get there 20 minutes later and the waiting room is completely empty, which is a good thing but I don't know why they made it seem like they were busy. I parked right in front at a designated spot and text the number on the sign. I completed the registration by phone. But when I went inside I got a cold reception. I said we were there for my daughter's appointment and then got softly reprimanded for having checked into the wrong Atracare location. Except I followed the instructions right on the sign at the designated parking space, so if that went to another location that's Atracare's doing. It's never ideal when you're walking in with a sick kiddo and getting a cold, scoldy reception. Fortunately things picked up from there. I'm not local to any Atracare but I would go back if I needed medical care in the area. I was really happy with the medical staff, the electronic registration procedures, the wait time, and the cleanliness of the clinical area.

Atracare in Ocean View, DE on Rt 26 1st visit with Lenai Austin DNP was very though, diagnostic,…read moreexplained everything and answered all our questions without hesitation. Lenai was extremely knowledgeable and sincerely cared about our wellbeing! The Type of Care given by Lenai and the staff was above and beyond our expectations! A1C test was given with immediate results New prescriptions were electronically sent to our provider We are excited to have found Lenai and Atracare in Ocean View Make an appointment if you are looking for a new PCP, you will be glad you did!

I'm very satisfied with the care I receive from SEC staff. Dr. A. Parker is great and does a good…read morejob of explaining everything.

Here I am another year later and it's still a top notch practice. FYI, I drive over an hour to this…read morewonderful place.

all good, they know what they are doing and get you in and out quickly and professionally.read more

The appointments are kept in a timely fashion. The staff is…read morefriendly and very capable. Newest technology is used for eye exams and testing. Dr. Nguyen is very knowledgeable and has a great "bedside" manner. I have been a patient for a few years now and do not intend on any changes.

For 20 years West OC Injury and Illness has taken great care of me and my family. The staff is…read moreawesome, especially Cynthia Randolph and Dr. Crisanti!

I have been going to West Oc injury and illness center since their inception and the service and…read moreattentiveness to the patient is always an A+ i have been there for all types of services from Dot physicals, colds, x-rays , and testing and they are my primary care physician. They are where the locals go! So glad they are in my back yard!