Interesting that these clowns advertise both online and even on the door that they buy, trade or…read moreconsign musical instruments. Last week I took two mid-level guitars in to do consignment. I've never been so insulted. These clowns must have assumed they were stolen. "Where'd you get them? Why are you selling?..." Hey pal, I have multiple instruments and these were two I almost never play (as if it's any of their business). They claimed there were problems with both and weren't interested. Now, I have done business with them multiple times, but they can kiss this customer goodbye! I'm not a thief, but these guys are jerks. To prove these were from my personal collection, I've included a picture of my remaining guitars. I ended up gifting the guitars to my niece.

True to form, this time the whole store was closed with not even so much as a note on the door…read more They are closed for lunch from 2 to 2:30 pm, yes. But I came at about 2:45 and the whole place was still dark. Just a thought - maybe have enough staff around at all times that some of your employees can take lunch while others are still on shift? Were they closed for summer vacation again and just didn't tell anyone? Sorry, but I'm all done here. You've wasted enough of my time. At one time Portland Music Co. was the best in the city. Those days are gone. It's better to buy music online nowadays anyway. The prices are often marked down by 20% or more if you get in on a holiday sale or something.

This place is amazing! I brought in my daughter's flute that malfunctioned on stage during a…read moreconcert and he knew right away what was wrong. Fixed it on the spot for no charge! I also had brought in my great Uncle's old trumpet for repair and tune up for my son to start using. We got it back within days and it's beautiful! It sounds much better too. The price was great as well. I will be going back for any other needs and tune ups as recommended. Thank you!!!

Russ is terrific and really knows his craft. He has helped me out on a couple different problems…read morewith my trumpets, And is quite reasonable on his rates. One of the best around. Highly recommend.

This is basically a pawn shop disguised as a music store…read more Mainly second and third tier guitar brands, that nobody wanted when new, and certainly not used. Owner is absolutely the rudest person I have met not only in a music store, but in all retail markets both locally and internationally.

A wonderful local vintage shop with a vast array of musical instruments, guitars, mandolins,…read moreviolins, drums, flutes, etc. Along with a treasure of amplifiers, books and sheet music. The owner, Kasey is kind, knowledgeable, trustworthy and passionate in providing repairs, rentals, trades, consignment, obtaining outstanding teachers for music lessons. A must see and check out for for the novice and/or professional musician.

I went in to buy a bass and a practice amp. I got talked into buying this little…read morerecording/headphone device for the same price I wanted the amp ($160). I was told I had 30 days to return it. I didn't like it and tried to return it a few weeks later. What I wasn't told was that I'd only get $50 as in store credit if the box was damaged (just the box, not the actual product itself). The worst part was the guy looked up the resell price on a used version and it came to about $80, but he then took 35% off even though it's a return. I then wanted to buy an amp (What I originally wanted before I was talked into something else) and asked for something around the $150 mark. He then tried to talk me into an amp without telling me the price. I had to firmly ask what the price was twice before he told me it's $300. Even though I was visibly upset from losing $100 from a product I bought from them because the box was damaged. I finally got him to show me exactly what I wanted. If you go here, know exactly what you want and be firm about it so you're not talked into getting something you don't want that costs more money. Also know that the boxes their products are in are worth $100 so you can't return a perfect condition product, within their return window, if the box is damaged.

While I have no complaints on their sales department which always has been nice, my rating is for…read moretheir amplifier repair service that is not honest. I highly recommend being very careful if you must bring your amplfiers there. It's for a repair work finished for my Mesa Boogie Mark III on 3/6/2022. I brought it for a crackling noise and it was just due to a bad 12AX7 tube (V1) due to bad contact on pins. They knew it but they additionally replaced a healthy volume pot, 2 healthy 30uF filter capacitors, while leaving one that was actually bad and underspec (20uF) which was worsening 60hz hum (which is the design weakness with this amp even with DC heater supply for V1). Total cost I paid was $100 + $15 + $16 + $10 + $125 = $266!! In addition, they didn't tighten up the top suspension screws which caused one 12AX7 tube to break during transport. It was not my first time taking the amp there because they are supposedly the only Mesa Boogie service center here. In 2018-2019, it was also them who installed the very JJ 20uF 500V filter capacitor that is underspec! I am engineer myself with a master degree in electrical engineering and I have been learning about repairing and building vintage tube amplifiers in past few years and now I know well enough. I still have all the receipts and documentation and the healthy parts that have been wrongfully replaced.

I brought my tenor saxophone in for an emergency repair a couple hours before a gig. Robert was…read moreable to get it back up and running in time for me to play the gig. Later, I brought it in for more extensive work. Mick got it working better than when it was brand new! They go out of their way to make you happy. As far as I'm concerned, Wallys is *THE* place to bring your horn.

I happened to be in town and had a gift certificate to spend . I was happy to see various music for…read moretrombone and ended up buying a book in addition to slide oil , which was in copious stock . I did want to inquire about the used Edwards straight trombone on display, seemed the employee in back was tied up with another customer so I left . Hmm wouldn't have minded looking it over and trying it out . Anyway , very well stocked store and a treasure for the music community .

R&B music is an amazing shop! When I was in middl school back in early 2000 I got Tony as my…read moreteacher and he was always so kind and personal and really jut an amazing teacher. When my husband wanted to pick up guitar in 2018 he came to the shop and Tony was there to help him out. We both had amazing experiences. Totally a small shop friendly vibe.

Toni is awesome. Came in with some questions and walked out with a free guitar lesson for my son…read more One on one btw. I had the option of a free group lesson or one on one. Super nice people. Will definitely continue to come here and will be recommending to friends and family.

Good service, fair pricing. Went in to fix my cello neck and was grateful it didn't cost an arm and…read morea leg. Folx here care about what they do.

Such an amazing shop- knowledgeable staff who are enthusiastic and ready to help. I'm always…read moreimpressed by how quickly they can answer questions and how supportive they are of my kid.

I rarely need to get my clarinet fixed but when I did I am glad to find Robert. Not only did he fix…read moremy A key but he also taught me some new tricks I can't wait to practice! Thank you Richard again and will definitely reach out next time I'm in Portland!

I recently started playing flute for my church again after a four year break. I was recommended…read morethis place to do some maintenance and repairs. My flute needed a lot of help. They did an excellent job as all the felts and some of the pads had to be replaced as well as the keys leveled. And when I went to pick it up, he was there to adjust some of the springs on the keys that I felt were not responding to my liking. Overall, very knowledgeable, friendly service.