We paid the first deposit for our small kitchen renovation project on December 24, 2021. The project started as scheduled in April 2022. Everything proceeded over the next 4 months with average delays due to supply chain and staff shortages. There was no proactive communication about these delays, I was left waiting for responses to emails on most occasions except when I included the office administrator in the communication. I expressed this frustration with the lack of customer service to the project manager, Tom, to the office admin, Dana and to the owner, Tony at the beginning of August, asking for more timely communication. By end of September 2022 the final pieces that were on back order were installed and we had updated the deficiency list with some very minor fixes. There was a site visit at the end of October to address some of the deficiency list items. I never heard back from anyone from Easy Installations or T-Square until end of January 2023. By that point I had assumed they were not coming back and I was managing most of the deficiencies on my own. I expressed this confusion to Tom. Over the next month there were a couple more miscommunications for scheduled site visits and a final painting to address the original deficiency list from September. Although there were still small fixes to do, I was DONE with this project. There was a visit by Tom mid February 2023 to present the final bill where I asked to have a meeting with Tony to discuss my final bill and the project overall. I waited over 10 days when the office contacted me to schedule a walk through for our deficiency list??!! After calling the office and explaining our project status, it became clear that all the admin and accounting staff were new and not up to date. We schedule a final bill meeting at my home on February 27, 2023. At that meeting Tony did not attend, instead Tom presented my bill saying he had talked to Tony about it. The lack of customer service, follow up, follow through and general miscommunications has made this project end on a very negative note. My kitchen is complete and I am satisfied with the end product in general (with some minor deficiencies that I refuse to wait for any longer) but I CAN NOT recommend Easy Installations or T-Square as a company that operates with any sense of customer service or integrity. read more

We absolutely love our kitchen renovation as well as our refinished hardwood floors and 3 fully renovated bathrooms. The IKEA cabinets in the kitchen and bathrooms look amazing. It was great that we found Easy Installations/T-Square Construction that could complete all of our renovation requirements. The staff were amazing and very professional especially during this COVID-19 pandemic and the end product is perfect. Our 1987 house has been modernized and we will enjoy it for many years. read more

The team at Easy Installations and their sister company, T-square Construction, were professional from beginning to end. They helped me with the renovation of my main floor flex space in my new townhouse and converted it to a bachelor suite for my adult daughter. They handled the designs, permits, construction and installations of everything - without a hitch. They have solid and consistent procedures regarding communication, scheduling and change orders and cost tracking. There were no missing tasks, no bad estimates and no ugly surprises at the end when the final bill was issued. OK, so that is the how - now let me tell you about the who... Tony and Esther are great listeners and responsive to design ideas and logistics and very experienced. You can tell they are good friends and colleagues and care about their work. The project manager, Tom is very knowledgeable and is a calming and experienced force, who juggles all the meticulous subcontractors. Then there is Noah, the main worker on my project. He is that truly descent and very hard worker that you are happy to deal with everyday of your project. He was always happy to listen to any questions or concerns and made sure he answered my questions or passed on the necessary information to the office and then would update me as soon as possible. Lastly, a shout out to the office manager who is a master at multi-tasking and answering any and all questions. I am glad I used Easy Installations and T-square because they know their stuff and they don't cut corners and my new suite shows it. My daughter absolutely loves it too! I highly recommend them to anyone reading this and I have already recommended them to my friends and neighbours. read more

The Easy Installations crew was verry professional, courteous, and capable. Our kitchen renovation is evverything we'd hoped for with amazing results. All work was completed on schedule and the cost of the renovation is a bargain compared to other renovation work that we've seen. read more

We wanted to go with an Ikea kitchen, but wanted a company that could do both the cabinets AND all the other parts of the kitchen that needed renovating. Easy Installations was able to design and install the Ikea cabinetry, and they are partnered with TSquare Contacting, who could do everything else we needed (demo, floors, baseboards, plumbing, electrical). Both companies did a fantastic job! Adrienne, the kitchen designer, did a great job with the design, and was friendly and easy to communicate with (quick responses by email to my many questions!); Mitch and Colton, the guys who did most of the building work, were terrific - skilled, friendly, and respectful of our home. Kaia, at the office, was also very helpful with the administrative angle. Ian, who installed the cabinets, did a meticulous job, and exceeded expectations. His precision and fastidiousness made the cabinets look custom. The whole process of the renovation was very professional. This was my first big renovation experience, and people tell you to just expect that it will take twice as long as contractors tell you (and the various trades should be expected to not show up when they are supposed to, etc.), and cost 50% more. But none of these bad scenarios happened for us. Time between signing contract and the start date was about a month. They told us to expect 2-3 months for completion, and lo and behold, the whole kitchen was completed within 2 months! One trade after another in quick succession went through doing their bit (we chose to go outside TSquare just for our countertop, because it was the big splurge and we wanted to go with a specialty company). Everyone showed up on the day they were scheduled to and got their job done. The work went without a hitch, and we are pleased with the quality. There were some additional costs, mostly due to stuff that came up because we have an old home, but nothing that seemed unfair. The only small disappointment was with the communication about the electrical. We asked for a new baseboard and undercabinet lighting, and were disappointed that the baseboard they installed was cheap, and there were no dimmers on the lighting (and the dimming feature we used to have on our dining room chandelier was gone).This was partly our own fault for not demanding better communication about the products that would be used. We just wish the electrician had communicated better with us about additional options (like what kind of baseboard we'd want, would we want dimmers, would we want cool or warm undercabinet lights, etc..). Overall, we are very pleased with our experience. We are planning a couple more renovations, and will most definitely be going back to TSquare for them! read more

Easy Installations - Kitchen & Bath Near Me - Victoria, British Columbia