Really excellent products and knowledgeable staff. I have shopped there 3 or 4 times have spent a…read morelot of money there. I cherish retail, know times are hard, and wish the manager (owner?) seemed more aware that customer happiness is, kind of, pivotal. She is bitter and prideful - her own worst enemy. Suggest she find therapy, self-love, and forgiveness, or be bought-out. A friend I dined with recently said he found her (thinking it's the same person) to be "miserable". Peace.

After walking past this shop a few times not willing to risk the certain damage to my bank account,…read moreI could no longer resist the power of colourful Le Creuset pieces, and the shine of stainless steel. A retail space in the beautiful new Atrium it's bathed in light with high ceilings and almost floor to ceiling glass front windows. With cooking classes, and a full kitchen, this is sure to become a great spot to spend your time. They have a ton of excellent quality kitchen tools, a small but good selection of cook books (unless I maybe missed some?) and a lovely selection of locally produced food items. I chatted with a really friendly girl at the counter about how their new shop was doing and she was excited to tell me about their success and the things they offered. I somehow managed to leave empty handed, but this is a great new addition to the Victoria food scene, and sure to inspire curious cooks to be more creative, better equipped, and very well fed. They are embracing local food, seasonal ingredients, and looking to serve the local food community, which earns them a solid five stars.

Stumbled into this store and what a find. I love Tuscan decor and I'm decorating our retirement…read morehome in AZ with the Tuscan theme. Ladies in this store were very helpful and kind. I would have bought one of everything, but I'd have to hire a tug to follow the Clipper. I will be back and I highly recommend this store. Thanks much, Christina Shepherd

My wife and I visited this store before Christmas, they have some lovely things and we were…read moreChristmas shopping. However the rude, condescending behaviour of an older woman working in the store was completely awful. We'd just come back from walking our dogs and we were dressed in boots and raincoats - I had the distinct impression that she didn't see us as buyers. At one point when I picked up a frying pan (I love good pans) she said from behind the counter in a less than amicable tone , 'Are you wanting to purchase that?' Seriously. I meant to post that day, but Christmas is a busy time and we were away ,but we walked by the store today and both my wife and I commented on what an awful experience it had been. Their loss! We will never go back in.

The appliances are the same as anywhere else, but BUYER BEWARE when it comes to the hidden costs!…read moreIf you buy a gas appliance, they will NOT install it for you. We paid nearly $400 in extra fees because the installer had to come twice - because Capital Iron couldn't give us a precise time for him to be there, even though I requested, twice, that they look after coordinating it. This was on top of their own delivery and installation fee.

Excellent service! Great variety of furniture and appliances. High quality product. Appliances,…read morefurniture and outdoor areas across three floors in historic building!

This place is awesome! By far the best place to go for people who are passionate about all things…read morecooking. The owners are warm and inviting, the merchandise are top notch and reasonably priced. It's clearly a cut above.

Oh boy, how i love this place. Very dangerous place if you love cooking gadgets, glasses and…read moredishware. The staff was very helpful and wrapped our purchases well so that they made it back to Hawaii safely. I would have bought more, but ....luggage/carry on restrictions prevented me from doing so. Its a great place to wander around and dream. Nice furniture and decor as well.

I spent $12,317.49 on a custom leather sectional from Crate & Barrel (Order #60261509118, placed…read moreJune 7, 2025). More than a year later, I still do not have the sectional I ordered. Here's what happened: * The first sectional was manufactured incorrectly. * The replacement was also manufactured incorrectly. * On the third attempt, I was notified before delivery that the sectional was gashed and missing components, so it could not be delivered. Three failed manufacturing attempts. More than a year. Still no completed order. I am out $12,000. I understand that mistakes happen. What I cannot understand is how a company selling premium furniture can get the same custom order wrong twice and then have the third replacement arrive damaged and incomplete before it even reaches the customer. When someone spends over $12,000 on custom furniture, they expect quality, accountability, and customer service that matches the price. Unfortunately, my experience has been the exact opposite.

The staff and variety of products are consistently great. This by far is my favourite store…read morediscovery. Congratulations Good Planet Company for living up to your name. wishing continued success and appreciation to you always, Mar May (;

The gentlemen that own this business are fabulous. I purchased an organic cotton and natural rubber…read morequeen mattress from them two years ago, along with an organic wool duvet and pillows. They were so helpful and the service was amazing. I had been talking with another company in Vancouver that sold a similar product, and chose The Good Planet because of the service. (As an aside, the Vancouver company was completely atrocious). The bed is amazing, the best bed I've owned, and worth every penny. They let me put the bed on layaway, and because of that it let me convince the person sleeping on the other side of the bed, that we really did need to buy the complete natural, toxin free package. He's just upgraded to a natural shredded rubber pillow, and loves it as well. When you buy a bed, they offer 10% off all the linens and pillows for any future purchases. They also allowed my brother-in-law to return a shredded rubber pillow that had seemed to not hold up, I brought it in the store for an exchange when buying the new pillow, no trouble at all. Since moving and expanding from the old location, they've brought in even more products. Their buying practices, and just their taste, is awesome. This is absolutely the best store to buy gifts, for yourself, or anyone. I can't believe it's not on Yelp yet, but I'm very stoked to be the first to review. You'll find everything from toxin free kid toys, clothes, home composting kits, Level Ground Coffee, natural cleaning supplies, fair trade baskets, unique sustainable gifts, tons of great kitchen options, tools, towels, dishes, it's a never ending journey of fabulous when you explore this beautiful shop. So, if you are like me, and prefer to support all things eco, or if you're just curious and need some convincing that eco doesn't always mean patchouli, head to The Good Planet, one of the best shops I've ever been to.

I have loved Paboom for 20 years! This store has everything to make your home feel warm and…read moreinviting. It's my go-to when I need plates, cutlery, frames, throw pillows, shower curtain, planters, cards, jewellery. There is more than I can mention in a small post. The owner is absolutely lovely and has amazing taste. You can revamp your home without the huge price tag. Grab some gorgeous throw pillow and blankets, a new lighting fixture and a rug. Have I mentioned that I LOVE this place?

i have been a customer at Paboom for 5 years and I always find something awesome. The quality is…read moreexcellent, the staff are friendly and helpful. pricing is good and it is worth the drive down from the Comox Valley. I LOVE LOVE LOVE this cute shop!

Culinary Essentials is the perfect name for this shop because they carry everything you need and…read moremore for your cooking needs at every level! Tons of cute items and many practical items at reasonable prices. I could spend all day in the store but due to COVID, they're requesting you limit your browsing to 30 minutes or less. Luckily they're extremely friendly and I was able to get all my questions answered from the variety of coffee related products to comparing the soda stream options. Especially with this year and the holiday season approaching, I highly recommend checking out Culinary Essentials for any dining related gifts or kitchen upgrades as the personal attention is so valuable and to support local businesses!

We stopped by this store to brouse the aisles with no real intention to buy anything. The aisles…read morewere crowded with high quality cookware of every description. A delight for anyone who enjoys cooking. We spotted several items that would be great gifts... After talking with the very nice owners, I decided to buy my son (who lives in Ballard) some Christmas presents. We presented them with the problem that we would be returning to southern California, where my son will join us for Christmas. It didn't make sense to fly stuff down that he would then have to fly home. They suggested that I could buy the presents, I could give my son a card and the gift receipt, and he could collect the present when he came home. Genius! The owners put my gifts into a gift bag, topped it with crumpled purple tissue paper, and put it into the back to await my son's return.

Sameha and Carmen at Splashes on Hillside were so helpful and knowledgeable when I was looking for…read morea kitchen faucet. I would come back in the future for sure.

I just finished redoing all 3 baths in the house. This DIY project took me a long time but all…read moredone now. Splashes upstairs and the parts dept downstairs were always knowledgeable, friendly, and helpful. Any problems were resolved quickly despite the fact that all of them were supplier issues and not the fault of Splashes. Thanks for all the help we're very happy.