To renew my TSA pre-check, I had to schedule an in-person visit to IdentoGO. There seemed to be a…read moremix up on the correct address in Maps. I had to ask someone for the location and he pointed me to the tall building at that same location. The parking lot is large with a few other buildings around. Otherwise, it was quick and easy to renew my TSA pre-check. I had an appointment but walk-ins were accepted. People were nice and efficient at the site. Cost was less than my last renewal! A good visit. A note, IdentoGO is located within a staffing agency.

Great service and excellent staff! They got me in and out in a jiffy!! The place did look like it…read morewas closed but they open super early.

They said they open at 9 am, I am here at 9 am no answer, I come back at 930 am…read moreNo answer still, I call no answer. What an unprofessional business. Don't waste your time here.

Very fast and efficient service. Unfortunately I think I arrived at the beginning of her break. It…read morewas around lunch time and The door was closed with a note taped to it. "Bathroom break! Be back soon!" However I waited for almost 20 minutes in the stair well, and was joined by 4 other ladies waiting for the live scan person to return. Their hours don't say anything about closing for lunch or mid day so the timing was a bit frustrating. She was very fast and efficient, when she returned.

Had a return for Amazon that required me to go to a UPS. In and out in like 2 mins. No line . No…read morefuss .. no más! Brought my boxed item. They printed and labeled. Done! Great service! Friendly clerk! I paid nada!

DO NOT GET A PMB HERE!…read more Let me start by saying the women who work here are incredible and I love coming in and they are friendly and always grab any larger packages for me before I even have to ask, The man here is rude, and attempted to keep my packages that were delivered to my PMB, said he didn't know who's box they belonged to even though my packages said my box number on the shipping label. A woman who works here tried pointing out my packages behind the counter and he tried saying they weren't mine. Which they were and thankful to her otherwise I probably wouldn't have gotten my packages back. I would willingly show my ID if he asked which he didn't but they know me here and I come weekly so they've never asked. He pretended my name wasn't on them at first when I told him my name, he handed them over eventually but demanded I come back in later with multiple forms of ID with my home address on them or would not give me my packages from now on. We've had the box for years so not sure the sudden problem. He super creeped me out with wanting my personal address with providing no reason since they don't forward anything there and the bill isn't sent there either and there's no way I wanted to give him my address after that. I will never go back there as long as he works there.

If you need livescan services this is the place. The lady at the front desk, possibly a manager…read moreor owner, was so kind. We had a nice conversation and she was FAST. Had me in and out in no time. Thank you for your fast and friendly service!

I needed a Life Scan to process a new professional license. I found this business on Yelp. Easy to…read morefind in Ventura, services were super fast and prices were reasonable.

My husband and I went to Plaza Mail for the first time yesterday to have our passports renewed. We…read morewere met by Gopal the owner. His service was more than we could have expected. The process went so smoothly and the conversations we had were profound. What a wonderful human being he is. Has been in business for 30 years. I highly recommend this business and will recommend to everyone. May God continue to bless this man and his business.

The man who manages the store, i swear, is the kindest, most caring man I have ever met. This is…read morenow my second time returning to this location to get fingerprinted for my next job because of him, and I will 100% keep coming back because of how the store is run. So clean and so efficient.