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    Easy Pool And Spa

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    5 months ago

    Just had my hot tub serviced again. Amazing service from Michael. He's been amazing for the past few years

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    2 years ago

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    Nana's Oasis Pool Supply

    (11 reviews)

    I used them to service/clean my spa weekly after Airbnb check outs. They were charging me monthly,…read morethen offered me a yearly fee which was cheaper. I paid the year upfront, they missed some appointments, the tech would say my hose was frozen so he couldn't fill up my hot tub. I asked, "why doesn't the tech have his own hose or why doesn't he place my "frozen hose" in my hot tub to defrost?!? And why doesn't the tech know this trick?? Then the manager said she would send the tech back, my hot tub broke, needed a part, they ordered the part (which took a month to arrive), they didn't credit me for the month the tub was not being serviced! Then the service starts up again, they recommend I drain the hot tub for fresh water, I agree, the tech drains the tub and then gives the same frozen hose story but now can't place my hose in the hot tub to defrost. Again, why doesn't the tech have his own hose in the service van?!?! My hot tub lines froze and they recommend picking up the tub, bring to the store to service for $4000, this does not include the repair. I ask and what if I don't want the repair you quote me at, with the hot tub in your store? They say, we ouwld have to work something out. ... I am done, don't waste your money or time. Since I was there, they have been thru 2 managers and no improvement. Horror show, I am surprised they have so many 5 star reviews. You have been warned.

    Considering most of these people have no idea what they're doing, they're bound to mess up and when…read morethey do, they'll charge you to fix their own mistakes. If you try to advocate for yourself, they'll just stop responding. We still have an open contract with them, and they haven't replied in over a week.

    PA Pool Works

    PA Pool Works

    (3 reviews)

    I have proof of all my claims. If anybody is looking for pool service in the Lehigh Valley you'd be…read morewise to avoid this person. If you would like to see the entire text chain, please message me. Even his response to this review was dishonest. I can't recommend Leandro Rodriguez enough. I posted on the PA loves Pool's Facebook group on Thursday night. He was at my house Friday morning. And had the pool liner installed by noon Saturday. Very honest and professional. Regarding the initial technician who is reviewed here. The initial estimate was May 11, and I was told it could be installed the first week in June. My pool liner was delivered to Kasper Pools May 15 or 16, and I picked it up a few days later. I hadn't heard anything since May 11, so I texted him on May 30 because I was supposed to be on his calendar for the first week in June. At that point, he began pushing everything back, and did not provide any date for install -- just kind of left it open ended. He also told me it couldn't be done unless I was home. (It actually turned out not to be true. Leo and his partner did it themselves.) almost a week later I hadn't heard anything, so I texted Tom a week before I went away (for work) hoping it could be done before I went away,and was ignored for over a week and until my 3rd text. I attached proof of that. My wife screamed after the final postponement because we were waiting almost 7 weeks and Tom cancelled bc of a 20% forecast of rain (that never happened.) The so-called harassment Tom describes, on my end, was a response to his very lengthy text, an hour after we thought we were moving on. This text was again full of excuses and selective memory and warranted a response. I also have proof of that. Tom claiming I only got the liner 3 weeks ago (which I have proof is wrong) is either a blatant lie, or, if Tom actually believes this, demonstrates a concerning inability to accurately recall prior communication (even though it was sparse). Either way, it's a red flag.

    I would definitely recommend PA Pool Works. I first reached out to them in early May of this year…read more Out of 5 #'s I was given to call for installation after purchasing our semi-in ground from American Pools in Whitehall, I received only 2 return calls. The 1st guy said he could possibly get to the installation in August. When Tom from PA Pool works called me back, we were scheduled to have an estimate at home @ the site of the pool & a few days later Tom came and we discussed our plans which is something I wasn't even offered w/the 1st installer I spoke with. Even though he & his crew were swamped, Tom assured us he felt comfortable providing us w/a mid-July install, weather pending. Tom & his crew were able to keep their time estimate and were here 2 weeks into the month. Not only were the installers able to stick to a date range, these guys worked through one of the hottest summers the Northeast has historically had on record and they were able to finish our job on the 3rd day in brutal heat. They arrive early, they are competent, experienced, fair priced & overall would definitely recommend.

    Easy Pool And Spa - poolcleaners - Updated May 2026

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