I had an absolutely wonderful first appointment with Amy at Sapphire! The appointment making…read moreprocess was very easy, an immediate response, and able to get in for a haircut very soon. Amy could not have been more kind, friendly, and attentive to the type of cut I was wanting. Loved the atmosphere, the camaraderie with other staff, and especially loved how my hair looks! I rebooked my next appointment for cut and color, and am looking forward to it!

Tried making an appointment on a Saturday for Sunday. This is was incredibly soon and I understand…read morethat. I kept calling the salon over and over because the hours said they were open. On their website it kept saying to Facebook message for an appointment only (first of all.. what??). So I did. Someone called me very soon after that and when I asked her if they possibly had any appts on Sunday her response was "well we usually don't come in on Sundays... Okay. So I made an appointment for the next Sunday! An hour and 20 minutes before my appt the stylist texted me saying she was sick and couldn't come in. Also that no other stylists responded to her to take over my appointment. She asked if I wanted to reschedule and I told her no. Never texted back and no one called again after that. They definitely couldn't care less...

I LOVE it my hair has never looked so good and the service and stylist are always so kind, helpful…read moreand pleasant Brooke is the best for blonding especially the girls that never feel blonde enough she will get you right!!

I went to get my hair done, I showed a picture of exactly what I wanted and explained everything. I…read morewas in the chair for almost 5 hours. My hair is so over processed I can't brush it when it's wet or it gets stringy, my roots were teased so much to the point I was in tears while my hair is being brushed even though I am not tender headed. The way my hair was pulled was overly aggressive to the point I had to go to the bathroom multiple times to get a break. I left with my hair not even close to what I wanted and almost $400 down the drain. I asked another hairstylist about doing my hair and she explained everything that was wrong along with the price being over the top! I just wanted a better experience along with hair that I was happy with. I have had good experiences but this experience was far from.

I had a truly disappointing experience at Lotus Spa, and it centers on the actions of Dr. Michelle…read moreFacer, the medical director and owner. I made a simple mistake on their new online scheduling system and reached out to correct it. Rather than receiving any understanding, I was met with a rigid "policy," no exceptions. Even worse, Dr. Facer refused to address the situation personally. She left her staff to deliver her decision instead of taking responsibility for the response herself. And that response? I would still be charged for the appointment I accidentally booked -- but I was "welcome" to schedule another appointment for the following week and pay for that one too. That is not customer service. That is not leadership. That is a business owner choosing to hide behind policy rather than help a customer who tried to fix an honest mistake immediately. I was literally preparing to book additional services when this happened. Their unwillingness to show even minimal flexibility made my decision easy: I'll take my business elsewhere.

The service was wonderful as always. It really is a great, relaxing experience when we go in for…read moreour husband/wife pedicures. The staff is is warm and friendly. Big shout out to Janel and Kang for another wonderful pedicure

Nice people. good work. Helpful. Considerate. Willing to work with you on schedule conflicts, even…read morewhen the conflict happens in the middle of your visit!

Crimpers is by far my favorite place! Ali has been doing my hair for about a year now and she also…read moredid my hair for my wedding. Everyone is so professional and nice. The price is great and reasonable. They have the best hours and fit you in as much as they can!

I got a cartilage piercing and it was fast and relatively painless at a reasonable price. The…read morepiercer was very nice.

Employees were rude when I got there. They pierced a nerve and has been bleeding ever since i've…read morebeen there. They caused my piercing to have an injury infection. They are not professional at all. My friend came here a few months back and I don't know why I came back here. I thought maybe it's changed but nope. My nose is now in so much pain. Now I have to find someone who ACTUALLY knows how to do there job to fix my piercing.

Denise and her staff are professional and friendly. I always feel welcome and appreciate their…read morecareful attention to hair care. Located conveniently in downtown Eau Claire, WI, staff also go out of their way to make weddings beautiful.

I knew I was in trouble when my stylist started doing my foil highlights and the hair was getting…read moretangled all around the highlighter brush.... Passable haircut - I don't have anything terribly complicated going on. At home, I found big chunks of highlighted hair just above my temple. Pretty much none of the highlights went down to the scalp. I also did a color in addition to the highlights and the whole thing was just...not right. I had a fantastic stylist/colorist from my old town so I know I am really looking for someone that good again. Unfortunately, not here. My stylist told me she just went to an Aveda color training class but I don't think she really has the talent for it. :( The other odd thing about this place is that upon walking in the chemical smell was so strong I considered leaving. All in all a less than great experience.

Best place to feel completely pampered! Every time I get a wax done it is thorough, friendly and…read moreI'm always left feeling respected. These people know what they are doing and am always glad to get back into town to enjoy some "me"-time here.

I've been to some salons where the workers were rude, but this place takes the cake. I don't care…read morehow frustrated you get with a client, you go to a back room, curse us out, and then come back with a smile. You don't imply that you weren't going to call my friend back because she left a "bitchy" voicemail after your employee messed her hair up. She wanted her hair a specific way, and they were unable to deliver, and then got an attitude with us when we came back in wanting it fixed. We had to wait 2 hours for them to open late though. Regardless of what's going on in your own life, please make sure someone's there to open, or at the very least leave a note. I've never left a salon so enraged, and it wasn't even my hair who they messed up. It also appeared to be very disorganized, and not very calming for being a salon&spa. I highly discourage anyone from getting their hair done here. Or at least until they work on their customer service and organizational skills.

I've been going to Art Boxx for years. Nikki is the best. Always great service and my hair looks…read morefantastic.

Don't ever use these people! I tried to change an appointment a month and a half in advance and it…read morewas refused and I was not given a reason other than "I'm not comfortable". I have been customer to better salons and was attempting this one for convenience. Absolutely unconscionable!!!!! Negative rating!