I had the best experience with Sydney picking out my gown at Ever After Bridal! She listened to…read moreeverything I wanted and all the specifics. The staff's suggestions were so helpful and they helped me find such flattering options!! Their inventory is incredible and their price points are so affordable; I felt so comfortable and the atmosphere is so welcoming & inviting! The first appointment was perfect and helped me narrow it down and the second appointment, I brought my grandmother, mother and sister/maid of honor to narrow down our top 5 choices. We found the perfect gown and a stunning veil -- I couldn't be more thrilled!! Thank you so much for helping me find the dress of my dreams for my big day!

TL;DR- wonderful initial experience; ordered dress with veil and gloves, dress came in on time,…read morehowever wrong dress was ordered and gloves/sleeves were missing as well. Left a review, but quickly got a call that made things right. Correct dress came in, and Caitlyn threw in my gloves/sleeves for free. 10/10 customer service. I had my first bridal appointment with EverAfterBridal in late January earlier this year. Gentry was my stylist and she was very insightful, considerate, and overall amazing. She helped me find my perfect dress that same day. Memorie was also very helpful and knowledgeable; she got my measurements and also was attentive while I was trying on the dresses. We put in my order and my dress came in sometime in July. I picked my dress up after the Chattanooga store's renovation process and during the Cleveland store's relocation process, so it was ready for a couple weeks before I could comfortably get around to it. When I went to pick it up, I noticed there were no gloves/sleeves with it, so Caitlyn (from the Cleveland location) kindly offered to put in an order for me, but I declined. I was able to try on the dress the next day, but when I unzipped the bag I noticed it was the wrong dress- very similar, but not mine. I knew an honest mistake was made, but because of the "no return, no exchange, no refund" policy, I figured it was pointless to call and try anything, so I left a review saying what had happened. Within 30minutes, Caitlyn reached out to me in a phone call. She apologized for my experience and asked me to send over a picture of the dress I'd actually said yes to, and she said she'd see what she could do and would get back with me. Shortly after, she called me again to tell me the warehouse actually had a few sizes on the floor of my exact dress! She said that if I could bring back in the wrong dress, they'd remeasure me, order my correct dress and have it shipped and there in a couple of weeks (since they're made to order but the warehouse had a few already made). She even offered to throw in my gloves for free because of my experience; I almost started crying happy tears because I had already mentally cut my losses (my wedding was less than 2mos away by that time). I came in the next day for my remeasuring and to return the dress; the ladies that helped me that day were Sydney and Vivian, who were both very sweet and helpful. Almost 3weeks later, they called and said my dress had come in, so I went and Caitlyn helped me try it on, and I left happy with my dress! Here a few weeks later, my gloves/sleeves were in and I picked them up today. Overall, through a chaotic yet wonderful experience, I give the customer service a 10/10. A company is nothing without amazing employees like all of these aforementioned ladies highly recommend EverAfterBridal, either location

I stopped by the store today to try on dresses for my upcoming wedding. There were so many plus…read moresized options that felt special and made for larger body types! Catilyn helped me with my appointment and made it a truly wonderful experience. I couldn't have been happier with how everything went. Highly recommend!!

Katelyn was so lovely and easy to work with! We had a great experience finding just the right…read moredress!

I had the best experience finding my wedding dress today. I don't want to post pictures until my…read morewedding but the dress is beautiful and reasonably priced. I was so happy with the experience I had my fiancé come by to get measured and I bought him two amazing suits for an unbelievable price. The variety of dresses would fit every bride's desires no matter her silhouette. The owner went out of her way to make sure my dress was perfect for my shape and that I felt beautiful. I can't wait to post photos in October

The lady who serviced us was really nice. Even though we didn't find anything, the dresses were…read morereally gorgeous!! The dresses are on the more expensive side, but the quality is very great!

First of all, what happened to customer service?!? Call me old fashioned but I believe when a…read morecustomer steps in the door, you should acknowledge their presence. I walked around the store for 5 minutes before the sales girls on their phones asked if I need any help. Also, if you know a size sells out almost immediately, then why wouldn't you order more items in that size and less in the other sizes? Why have a lot of 3XXL on the rack when medium sells out immediately? Very very poor store and no customer service. Will never purchase a uniform from this place.

Great service and selection. Amazing Kay helped me find what I needed. Thanks. 10/10.read more

Found my dream dress for an incredible price! Ladies were so sweet and very attentive to my needs…read more Highly recommend!

I went by, but they looked like they were out of business. Hard to read business hours on the…read moredoor, but as I said, the place looked out of business.

They got my husbands suit dry cleaned very quickly and for a very reasonable price. It was perfect…read more They have multiple locations in Chattanooga which is great for convenience, just make sure you go to the right one

Really like this place. The service was excellent, they spend a lot of time with each customer…read moremaking sure they get the best shoes for their particular need. Are they the cheapest, no but due to the level of service they give, they are the best. I will return for my next pair, for sure.

My sister's orthopedist sent her here and she was fitted with a pair of outstanding tennis shoes…read morewith inserts. I drove down from Shelbyville (2.5 hours away), got fitted, and bought 2 pairs of excellent running/walking shoes, inserts, lace replacements, and socks. The selection was great, the prices (and selection!) were better than Amazon, and the service was AMAZING! The whole family was helpful, but there was no high pressure selling. Now I just need to drag my husband in for shoes! Lovely experience all around!!!!!!

Poor customer service. Did not answer phone during business hours, nor responded to my email…read more Yesterday, I placed an order and within 30 minutes decided to cancel. Attempted phone call, got answering machine...left detailed message and my contact info; then sent email with contact info and request to cancel. Never received a call back or email. Undoubtedly chose to ignore me and mailed the items out this morning. I will not recommend nor shop at this business again.

This quilt store is that, but it is also a store that also focuses on other craft. if you have a…read moreneed for a fabric that is no longer being produced. The owner might just have it- or know of a similar fabric. Friendly shop employees and very helpful.