I needed a quick tire repair and the staff were so efficient and nice! It was done in under 20…read moremins. After I paid, one of the staff members even helped me load my bike back into my car. I also thought everything was fairly priced. I would definitely recommend this place!

From the owner: Offering Tune Ups, Overhauls, Parts, Accessories and a variety of other services at your home or…read moreworkplace. Specializing in all types of bicycles from Kids Bikes to Top Shelf Carbon Race Machines. We are equipped with all the tools and knowledge to get the job done right!

Jensen was a customer representative in the footwear area and he was a very intelligent young man…read more Very attentive and looked up and handed me every type of shoe or size that I needed and I mean I went through like 15 or 20 different shoes and sizes and he stayed positive and helped me out the whole time if there was more young people like this as customer the world be a better place.

Tried to return some shoes I ordered online & received yesterday. They were the wrong size & I…read moreneeded to get a smaller size. While looking at the other shoes I left the ones to return at the cash register. In that time the manager, Sam thought he would take it upon himself to "scrub" my shoes clean because they looked like they had been worn. Due to this he then informed me my only option was to exchange the shoes for another size and pay the difference. (He let me know this part but never told me the shoes were 'dirty' or that he 'scrubbed' them.) My daughter ended up not liking the fit of the smaller size so I went up to the front to return all together or even for a giftcard to order some online since this store basically has no youth basketball shoe section with any ankle support. While upfront I was expected to know they were dirty (even though they have no evidence of wear other than no paper inside the box it was shipped in.) When I was confused because this wasn't communicated to be by Sam by the shoe section, he came up to explain it further. And by explain I mean he spoke like I was a child and not a grown woman needing to return shoes so I could buy MORE shoes from this company. He proceeded to show me the evidence they had been worn & the wet spot from where he took them and scrubbed them to 'do me a favor'- which I gave no permission for. In the end I was told there was nothing he could do and that I could leave with the too big shoes or buy more expensive ones and pay the difference. I will never be shopping at this location or any other location. The professionalism and manner in which this was handled & how I was treated was embarrassing for this store. Looking at the shoes with a flashlight & outside you can see a very small area that if you angle the shoe just right you can see it. And honestly who knows if it was there before hand or done when Sam was handling my shoes & cleaning them. All very shady.

Took my 2015 Street Glide in for tire replacement…read more Appointment was for 10am I was told 2 to 2-1/2 hours. I received a call around 1:30pm that the rear rim was bent and would need replacement. I couldn't accept that report over the phone so I went to the dealership to see. Through a circus of pretenders trying to show me the non-existent bend in my rim, I asked that they remove the tire and inspect both the tire and rim. I got a call about an hour later that the process was watched by the service writer and they continued to insist the rim was bent. I asked if it holds air, they said yes. I took receipt of the bike, signed their disclaimer where I denied replacing the rim. I rode it home, made video of spinning the rear wheel with a dial indicator contacting the rim edges, through 360 degrees of rotation there was no deflection greater than 3 thousandths... not a bent rim! I did notice rolled over rubber between the tire and rim, sprays soapy water and found it was leaking there. I marked the tire and rime locations, took it back to HD of Evansville, when they removed the tire from the rim, the tire had a rolled edge during install and was severely damaged between the "suspect markings" I made while still on the rim. If you are wanting to buy t-shirts, HD wax, or HD labeled items, the dealerships are now focusing on retail sales versus true customer support and service. I would not hire a person from HD Evansville to check the air in my tires, knowledge in their shop is lacking, to say it nicely! They wanted me to buy a $700 rim to make up for their mistake of ruining a tire trying to put it on a stock rim. I watched the install of the 2nd tire, it took 3 people to work their tire machine and it looked like a cluster!

Contacted Evansville Harley about my interest in a used bike I saw on their website. Sent them…read morepictures and all information on my trade and then crickets. I understand if they didn't want to do a deal for some reason but to just ghost me was unbelievably unprofessional. if I could give them a zero star it's what they earne.

Had my first experience here yesterday. Bought a pair of shoes for my mom. My mom and I had the…read moremost pleasant experience. Customer service was amazing and thorough. Very detailed and kind. Prices were great. Color selection was great. Will definitely be returning in the near future. Any one looking to purchase new tennis shoes, please consider shopping at Ultimate Fit. I will recommend to everyone.

I'd also like to add that my most recent visit to buy some new Hokas (Sept. 2023) was equally…read morefantastic. Kylie was the best!