We decided to do the tour and boy was it a blast! We saw the volcano and all the spots and boy was…read moreit the perfect day. Ask for Jade and Thomas as they were amazing and showed us the best time! Highly recommen!!

This is the 2nd time we rode the Waipio Valley Lookout Bike Tour. It is approximately 15 miles,…read moremostly downhill, but some uphill, not really climbing, on the 1st half of the tour. This is a great tour. The roads are in good for riding, with very little traffic. Brad, who led the tour, was great. They provide the bikes - I rode a Bianchi, with I believe 105 gruppo. The bike was quite good, and extremely well maintained. My only issue is that they don't offer more single day bike tours.

They have helped me a lot with my gravel bike and the experience is always five star stellar. James…read moreis a master of bike mechanics. Listen to what he has to say when he makes a gentle recommendation it will go a long ways.

I stopped in to grab a couple items I forgot to pack and ran into the owner, Matt. He's a super…read morenice guy who got me all squared away, and then gave me local/insider info on a great ride. In fact, it was such a great route, I came back the next day to do the extended version of Day 1. When I arrived, I realized I left my helmet on the other side of the island. MRC to the rescue -- Matt loaned me one and saved the day. MRC is a shining example why Local Bike Shops are the lifeblood of cycling.

Great options of adult and kids swim clothes. Very friendly and helpful service. They also rent…read morebeach chairs and umbrellas.

This review is for a weeklong "high performance" surfboard rental. I wanted to chime in here for…read moretwo reasons: first, because other reviews don't discuss the weekly or high-performance rentals. And second, because this place has some less-than-stellar reviews that I feel might not be totally warranted. The staff members I spoke with during pick-up and drop-off were both super friendly-- way more so than I expected. The board itself was not exactly "high performance" compared to my favorite boards back home, but it was definitely better than the Wavestorms and NSPs you commonly see for rent on beachfront stands. Can you do better elsewhere? Maybe, probably, if you put some legwork into finding alternatives. But there aren't that many other options if you're on the northwest side of the Big Island. Anyway more about the rental itself: The boards are epoxy but somehow the one I got was not as chattery and stiff as other epoxy boards I've used in the past. They're not exactly "real" hand-shaped (or even hand-finished) boards you would get from a "core" surf shop, but they seem a lot better than the average mass-market pop-out. They also said I could come and swap out for a different design during my rental period if I wanted as well. There were short boards, mid lengths, and longboards. Thrusters, single fins, and 1+2s mostly. Not gonna replace my quiver back home, but a totally fine experience all around.

We purchased two Magicycle Ocelot Pro electric bikes they are so FUN you can even rent for 24 hours…read moreto see if they fit your needs. We rode in the parking lot and we're SOLD a big smile as we rode beach to EJ who took excellent care of us. Mahalo to such a nice team! Always on it if you have a need or question. If you Cannot buy RENT they have fun guided tours pricing is very fair!

I rented a couple e-bikes through Big Island Personal tours for a 3 hour (half day) excursion for…read moremy hubby's birthday. The owners were so accommodating and kind and allowed me to choose exactly the day and time that I wanted even though it wasn't their usual day for rentals. Everything was so easy and smooth for check-in and check-out. They provided helmets and there is a spot to strap down your things though I recommend wearing a backpack. We were also given locks so that we could lock up our bikes for stops. We went about 30 miles in total with a long lunch break in between. We rode all the way up to rainbow falls and Chong's pond and across Hilo and through wailoa park and some of Keaukaha. We had a blast!! The bikes felt super steady and safe because the assist is very smooth and the tires are thick. We were able to bike with the throttle all the way up kaumana drive and it was easy, I barely had to pedal. By the end of our time I still had 80% charge on my battery and I was using the throttle the whole time! I definitely recommend renting e bikes through this company. The whole experience was perfect and It was a super fun way of exploring Hilo.

Our 4:30am lava hike was one of the highlights of our trip to the Big Island. We met up at their…read moreoffice close to the Kalapana Gardens at 4am, checked in, signed some papers and got snacks and coffee (included in the tour). It is recommended that you wear long pants (but some did it in shorts) and requires that you have shoes that cover your toes (no water shoes or sandals). I did it in work out legging and sneakers and my boyfriend did it in jeans and hiking boots. We were both fine and neither of our shoes melted though at one point, his feet got really hot bc I made him stand by the lava for so long for a picture. Bring a good amount of water or your camelback and a hoodie bc it was cold in the morning. They provide you with good headlamps and flashlights since you are hiking in the dark. We were in a group of 12 or so and we loaded up in their nice van and drove out to start our hike. They take you as far as you can go on the road (where people would be otherwise renting bikes or walking) so it saves you some walking. From there, it's just up the lava you go. It was nice that the tour guide told us to take a look at the lava rocks and the texture which was glass like. Basically a warning to tell you don't slip and fall bc this stuff might hurt you. As we walked, it sounded like glass shards breaking under us and we walked towards orange glows up the mountain. Eventually we made it while it was still dark and it was crazy you could feel the heat as you got close to the lava. We spent an hour or so taking pictures of and with the lava and relocating to a few other areas with lava as it eventually got light. We hiked back down the same way and ended around 8:30am. Highly recommend this company as they do a good job making everyone feel safe and we completed the hike at a nice pace. They do not allow kids under 12 and it's probably not recommended for anyone over 50. There are parts where you might have to hop down or take a big step up or down and keep your balance. Our group did a good job and most were in their 20's and 30's and maybe one brave solo hiker in her 40's. Super worth it to wake up early and experience this in Hawaii!

The best thing I've done in Hawaii! We went out on their second day with the new (bigger) boat,…read morewhich provides a pretty smooth ride. We did the sunrise tour, which I would highly recommend. You get to the flow while it's still dark and can watch the sunrise out of the ocean which is another awesome aspect. Parts of the flow were breaking away while we were out there causing new patterns of flowing lava, it's just ever changing the entire time you're watching. A bonus was while on the way back, we came upon a pod of bottle nose dolphins and they swam along with us for awhile. No sooner we left those to continue to the dock, we came up on a pod of spinner dolphins. We absolutely recommend this and it is worth every single penny. Looking forward to doing this again next time we're on the island

We got an email from these guys ONE MINUTE AFTER POSTING HERE THAT THEY DON'T EXIST and that they'd…read moreSTILL TAKEN OUR PAYMENT that we'd somehow "fallen through the cracks" and were getting refunded. This was AFTER their site advertised they were open, AFTER their site accepted our payment, AFTER we got a pre-trip confirmation email that we were good to go, AFTER we *wasted a tank of gas driving 4.5 hours round trip from Kona on our last day in Hawaii*, and AFTER a next-day "thanks for riding with us" email from them. So ... they only realized we'd "slipped through the cracks" and refunded us when they somehow learned they'd been rumbled here on Yelp. Not pretty stuff. I'd give them the benefit of the doubt, but I'm now sure how we can or what explanation could possibly point toward mere negligence.

The electric bikes from Hawaii Lava Bikes are by far the best way to see the active lava flows…read more Even though it's only a ~4 mile ride out to the lava, after you hike 4-5 miles over rough terrain to see the lava (3-4 hours of hiking on tough terrain!), you will be SO HAPPY that you have an electric bike to get your tired legs back to your car. We flew past so many people on regular bikes who looked at us with jealous and envy as we used minimal effort and got there much faster. The guys who run the company are also INCREDIBLY nice and down to earth. Bikes are in excellent condition, and they give you backpacks, headlamps, and water. Would 100% use this company again.

I was in for the surprise of a lifetime with a proposal at the end of my adventure…read more The Crew, Gavin and Reed and our driver Heno were awesome in coordinating this special experience for me and my now fiancé! Had the best experience the ladies in office were also sooo kind and supportive in the whole process. 10/10 experience and customer service!! Thank you botanical world adventures for a great day and unforgettable experience!

Set in the heart of a beautiful rainforest, Botanical World Adventures' Zipline tour is truly one…read moreof the most scenic excursions! Nick, Kavahi, Lish, and Heno are the dream team who helped guide us through the adventure, offering fun insights on the local flora and fauna along the way, as well as some some stellar "dad" jokes and banter! You truly can't go wrong with the ziplines at Botanical World--the team is communicative, enthusiastic, and safety conscious, while the location is unmatched!

Bought an electric bike from her. Amazing service and product. Very happy. Likely to be a longtime…read morecustomer. Mahalo.

From the owner: Puna Rides Hawaii is all about making electric adventures accessible and fun for everyone. We offer…read morea wide range of e-bikes and e-rides in many brands and styles, perfect for kids as young as 2 and adults alike. Whether you’re exploring the Big Island or the rest of the Hawaiian Islands, we have the right ride for you. Beyond sales, we provide reliable e-bike repair services to keep you riding smoothly. As a local business, our goal is to help everyone ride green, get outside, and enjoy Hawaii all year long. We also offer free neighbor island shipping on orders over $1,500, so your next adventure is just a click away. From scenic trails to coastal rides, Puna Rides is here to make your Hawaiian adventures easy, fun, and electric.