Excellent experience from start to finish! They replaced the pilot assembly and restored my gas…read morefireplace, and everything is working perfectly. Joseph, the technician, was outstanding--professional, knowledgeable, punctual, and took the time to explain everything clearly. The entire company was excellent with communication, keeping me updated throughout the process and following up afterward to ensure everything was completed to my satisfaction. It's refreshing to work with a company that truly values customer service. I highly recommend them and will definitely use them again for any future fireplace service.

Great customer service. They were able to give me prices for removing my antenna, installing a cap,…read moreand an inspection right away and up front. Job was done efficiently and they explained everything to me. I'm happy with their work.

I had Pacific Fireside do work for me at the end of last year, and overall, I'm really happy with…read morehow everything turned out. We had a strong soot smell coming from our fireplace, likely from years of wood burning by the previous owners. Eli initially recommended a full cleaning along with gas logs and a top-sealing damper. When that didn't fully resolve the issue, he came back out to reassess and suggested installing a full gas insert as the next step. What I really appreciated was that Eli credited us for the previous work (gas logs and damper) and helped us choose an insert that made sense. The only hiccup we experienced was with the third-party vendor supplying the insert, since we initially had to pay them directly and ran into some issues. However, Eli stepped in, handled the situation, and arranged to pay the vendor himself, allowing us to reimburse him instead--which made things much smoother. Throughout both the initial service and the final installation, his crew was prompt, courteous, and efficient.

Jeff helped us inspect an old chimney/gas fireplace and get it fixed up with a nice new log and…read moresafety key. The crew was on time, professional, and got everything done quickly with no hassle at all. The price was exactly as quoted and everything looks and works great.

The technician was very helpful, gave us the best ideas on what to do with our unusable fireplace…read more I also appreciate their communication and how prompt they are on helping with any further touch ups we needed.

I contacted Jonathan to arrange for a technician to clean our chimney. It had been approximately…read moretwo years since Chimney Sweep Masters last serviced our chimney. We were satisfied with their previous service and chose to use them again this year. Once again, we were very pleased with the prompt and professional service provided by Robbie, the technician. P.S. We live in Santa Clarita and were happy to know that Chimney Sweep Masters serviced our area.

URGENT: A company is IMPERSONATING Mary Poppins Chimney Service!! Danny and his father are the…read moreLEGIT operators of this company. A FAKE and UNETHICAL couple of individuals (including a woman who claims to be called Grace) wrongfully edited the number of this listing! The REAL number is: the 877-767-6901 - the FAKE numbers had an area code. It's truly disgusting. They quoted over $1000 and gave bs reasons why it was that price - then casually dropped the price hundreds of dollars on a whim !!! Thank goodness we realized it was clearly NOT the legit company! We have used Mary Poppins (Danny and his father) for YEARS! They are top notch. It's is despicable that a pair of crooks are to trying to ride on the coat tails of their years of hard work. Danny and his father do NOT have foreign accents - so if the phone picks up with a foreign dialect, that is not them. Only call: 877-767-6901 They have a great van with their company graphics all over it. Get the REAL chimney sweeps not California con men and women. And if you want to play them at their own game, here's one of the numbers of the FAKES: 805-321-6583

This is my second time using Mary Poppins chimney sweep and Danny does a great job! He does a free…read moreinspection and tells you about your chimney with recommendations and sealed The gap around my gas line after he swept the chimney. I feel confident about burning wood in the fireplace and that it is safe to use this season.

Duct Pro was the quickest to respond when we reached out to multiple companies on Yelp for chimney…read morecleaning. They replied through Yelp and text, and I was able to schedule the appointment entirely over text, which was very convenient. The staff was courteous and offered a 15% discount for booking on a Friday. When the technician was sick that day, they immediately contacted me to reschedule and still honored the discount for the new Tuesday appointment, which I appreciated. The technician, Tim, was efficient and did a solid job. Pricing was slightly on the higher side, but it felt worth it for the peace of mind. Ratings Communication: 10/10 Responsiveness: 10/10 Quality: 9/10 Punctuality: 10/10 Cost: $$ Value for money: 8.5/10 Suggestion A quick follow up call after service to check satisfaction could be a nice touch and a chance to share future promos. Overall, a smooth and professional experience. I would recommend them.

Tim came out to clean my chimney and reminded me that I had used them last year to clean my air and…read moredryer vents. They did a great job then and he did a great job yesterday. He was efficient and thorough, even showed me a hidden area of my chimney that was extra dirty because it had been missed during a previous cleaning. Best part: I had someone else "inspect" my chimney and estimated $300 for a deep cleaning and $650 because the exterior was supposedly cracked and damaged. Tim inspected and said everything looked good and they only charge me $199. This guys are great.

Danny and Rudy were great to work with. They were friendly, professional, and communicated well…read morethroughout the entire job. What I appreciated most was that Danny took the time to understand how we actually use our fireplace and only recommended the repairs we really needed. No upselling--just honest advice. They worked through the heat, finished everything quickly, and did quality work. I'd definitely use Mr. Chimney Sweep Services again and would highly recommend them.

Danny was honest and thorough. He put a chimney cap on and also did a camera inspection of the…read morechimney and provided a detailed report. His pricing was very reasonable. I would definitely use him again.

Five star quality service!! Louis is Great, came with a quick fix & got the job done! Cleaning…read moreservice made our chimney look brand new! Exactly as we requested!!

Very thorough and professional. They covered everything with plastic so as not to dirty the…read morefurniture and floors,, They showed me a video of the work being done inside the chimney. Steve came alone to finish the job, and when work was completed, he vacuumed and swept the floors clean. They will email videos/pictures upon request. I highly recommend The Chimney Guy.

We cannot recommend Chance and Super Sweep Chimney Service enough!…read moreFrom the very beginning, Chance was professional, kind, and kept us informed every step of the process. There was a delay in manufacturing our custom chimney cap, and instead of leaving us wondering, he proactively kept us updated the entire time. One thing we appreciated most was that he never treated us like we didn't understand. He took the time to explain exactly what was going on inside our chimney, why certain repairs were recommended, and what could happen if they were ignored. Even better, he never pressured us into spending more money. He laid out several options, explained the pros and cons of each, prioritized what was most important, and let us make the decision based on our budget. At no point did it feel like he was trying to make a sale. It truly felt like he was trying to help us make the best decision for our home. We also had a specific vision for our chimney cap. We showed Chance a photo, and he had a custom cap fabricated that matched exactly what we wanted. His measurements were so precise that it fit like a glove, and honestly, it looks incredible. The little things really stood out too. I happened to see one of our nosy neighbors talking to him while he was working. Chance was incredibly kind and gracious, but he also respected our privacy and didn't share details about the work being done. When he needed to use our hose to mix materials, he rolled it back up and put it away exactly where he found it. That may seem like a small thing, but after dealing with so many contractors who leave a mess or treat your property carelessly, those little acts of respect really mean something. Chance is truly a class act. We only wish every contractor operated with the same level of professionalism, honesty, communication, and respect. If you need chimney work done, call Chance of Super Sweep Chimney Service. Five stars all the way.

We couldn't be happier with this amazing local company! Chance came and fixed our terrible chimney…read moreand we've been enjoying our gorgeous fireplace ever since. He is extremely knowledgeable, friendly, and communicative. He clearly showed us what was wrong with our chimney, promptly emailed us the plan and costing, and we easily set up two days for him to come complete the project. We even felt comfortable leaving him alone in our house all day with our dog on Day 2! He cleaned up after himself and made the whole process so easy. This entire experience couldn't have gone better. Our only regret is not having this done sooner! This is a niche skill--he's carried on his family's business and there's no one I would more highly recommend for any fire place related services. Thanks, Chance!