This is by far the worst bottle return depot I've ever been to. The staff aren't friendly at all…read moreand not very helpful. The guy counting the bottles was making so much racket smashing each one into a bin it was horrible. Obviously they don't like what they do and they sure make you know. I took some bottles in today and a fellow who looked like a customer tried to shove his way by the cart I was using. He wasn't wearing anything that said he was staff so I thought he was just trying to skip to the front of the line. I told him to hold on a second because the guy behind the counter was in the process of wheeling my cart behind the counter and the idiot got nasty. Absolutely NO customer service and when I complained to the person running the market she didn't say anything. I will NEVER spend any money at their market and most definitely never use the bottle depot again.

While I generally love this place, I just had one of the most awful experiences there…read more It's after the holiday season and it's a weekend. Of course it will be busy. People will have to wait. I showed up, there was a lineup and I figured I'd have to wait 20-30 minutes to get my bottles processed. What my big annoyance was that they took people out of order. While I ended up waiting 30 minutes, some people got through in 5 minutes or less. They essentially cherry picked the lineup for "easy" ones. They made me wait longer because of some perceived efficiency on their part. It's not efficient if I don't come back is it? Getting mad for having to wait a long time in a lineup is one thing, getting mad because you are being treated unfairly is another. When I showed up, I was in a cheery mood. When I left, I was somewhat angry to the point of considering not ever returning as a matter of principle. This place is great when it's quiet, awful when it isn't. The only reason they maintain a second star is that they still sort the bottles for you.

I like going to this depot because they also accept batteries, soft plastics, and lightbulbs…read more They recently changed how they process your returns. You forego the usual blue trays and lay out your returns directly on the table in their respective designated spots. From there they load your returns onto mini conveyor belts, which empty out into specific bins. The staff are friendly and helpful. The place is kept relatively clean.

Whatever happened to the clean and organized Sapperton Return-it Depot?? Is there a problem that…read morethey can't get their recycle materials and bottle and can returns taken away? And don't they clean the floor and the tables and carts any longer? Do they not have enough staff? They are nice people that work there, but.. holy hanna... it's getting worse and worse every week.

Great place to bring your items for recycling They don't…read morejust take bottles. Items that can also be recycled: clothes, small appliances, laptops, and scrap metal There's lots of parking (around 10 spots), and they offer carts so if there's lots of bottle returns, you can organize this outside before bringing it in. They don't take styrofoam

Chemicals not accepted at the nearby Burnaby Eco Centre are referred here. I have a load of…read moregrandma's 1950's - 80's consumer products not accepted here either. The guy says they must be marked with modern icons (like skull & crossbones, corrosive symbol, etc.) or not accepted. Is there an ethical way to dispose of antique cans of flooring adhesives, wood stain, etc? Zero cooperation or advice from Regional Recycling so any wonder well-meaning folks just give up and dump it in Still Creek? Dropped a load of huge wooden-cabinet radios from the 1940s 30s and even 1920s with the hulking massive tube electronics. Worker didn't care, so I'm absolved. We'll have some chump kid in Indonesia deal with our waste.

Finally, a legit way to dump engine oil without killing a pile of fish. Been looking for a place to…read moredo this ever since Canadian Tire stopped accepting old oil. Seriously, Burnaby is the only municipality around here that gets things right, unlike Vancouer. Cough. This place is surprisingly open all 7 days, which helps big time. Staff are friendly and helpful. They pointed me to the correct area with a smile. Seems like they actually like working here. The facility is very modern and surprisingly clean, compared to the Vancouver Transfer Station. As mentioned in the name, they also accept piles of other stuff such as yard clippings, glass, wood, and metal. Pretty much a one stop shop, so people actually have a way to get rid of stuff instead of using random fields, gutters, and bushes like in Vancouver.

A excellent place to drop off large amounts of cardboard, styrofoam, plastic and other stuff that…read moreshouldn't belong in the garbage. The dudes in the hi-vis vests and sunglasses are actually friendly and was able to answer my questions. Unfortunately they don't accept old light bulbs... Oh, also be careful when approaching the scrap metal bins. There were a lot of screws and nails on the ground!

They do express drop, which is all I ever do now. Bring a bag of cans and bottles, the machine will…read moreprint a label, attach it to your bag, drop and walk away. No dirty hands, no time wasted. The location is awkward to get to, on the back roads from Gilmore/Douglas. The parking lot is small - often get stuck waiting for cars to come and go.

It a great place to go for ur bottles they have the express and take electronics so sign up for the…read moreexpress easy. You just drop it off. They started it. You get the money in your account.

THE HACKERY STOLE MY COMPUTER:…read more I bought a used computer from The Hackery and asked them to transfer my data to it. I returned when they said and powered the new one up in-store and found that they had only transferred my desktop. I inquired and they had no idea nor did they have my old computer. The two guys huddled in the other room and I heard one of them say "~he pays more for French keyboards"... Mine was French. I'm a trucker so I have more receipts/expenses than the rest of the public; I lost $50,000.00 in tax receipts because they were from multiple unfiled years. DON'T HAVE ANYTHING TO DO WITH THE HACKERY.

I'm grateful to this shop for what they didn't do. I had a…read moreAcer Chromebook with a fritzy screen. After a 5 minute phone discussion we agreed the lcd screen was broken, as opposed to a loose wire. Rather than fix the screen, he said it would be cheaper to buy a new one, which I did. (this was a gift) I find that degree of honesty in a tech refreshing.