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    Econo Lodge & Suites Lake Norman

    1.2 (10 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    My Place Hotel-Huntersville, NC

    My Place Hotel-Huntersville, NC

    (9 reviews)

    What a great hotel! Quiet, clean, friendly staff--the way hotels used to be! Friendly and…read moreknowledgeable lady at the desk Jo Jo is very helpful and made our stay all the more pleasant. Give this hotel 5.0-would give higher if they permitted it. Jack Lewin

    1-Star Review - My Place Hotel, Huntersville, NC…read more I chose My Place Hotel because I was in town for work and specifically booked a room with a kitchenette. The hotel's advertising says, "Bring your groceries and cook your favorite meal." Based on that statement, I purchased groceries for the week expecting to be able to prepare meals in my room. When I checked in, I discovered the kitchenette contained no cookware, dishes, utensils, silverware, cups, bowls, pots, pans, or cooking implements of any kind. There was literally nothing that would allow someone to cook or even eat a meal. I've stayed in many hotels with kitchenettes over the years, and I've never encountered one advertised this way that provided absolutely none of the basic items needed to use it. If the hotel expects guests to bring their own cookware and dishes, that should be clearly disclosed. In my opinion, the advertising creates a reasonable expectation that the room is equipped for meal preparation. I spoke with the front desk, and the employee was courteous and professional. Unfortunately, she explained that the hotel simply doesn't provide those items and had no solution. I then asked to speak with the manager, Meet Patel. I explained my concerns and even quoted the hotel's advertisement. Initially, he insisted the advertisement didn't say what I was describing. After I read it to him verbatim, the conversation became dismissive and unprofessional. I want to be fair and acknowledge my own part in what happened. I became frustrated and said things I shouldn't have. I sincerely regret that and take responsibility for my comments. However, I also felt the conversation escalated because of how dismissively I was being treated. When I told him I intended to contact Corporate Guest Services regarding both the advertising and how the situation was being handled, he essentially responded that there was nothing corporate would do. He then canceled my reservation and ordered me to leave the hotel immediately. During the conversation, I explained that my wife was staying with me because she suffered a second stroke that left her permanently disabled and requiring 24-hour care. We specifically needed an accessible room. Rather than showing any compassion or attempting to resolve the issue, I was told that our situation wasn't his problem and that we needed to leave. When I continued expressing my concerns, the manager hung up on me. A short time later, four police officers arrived and escorted us from the property. The officers were respectful and understanding, but they explained they were required to enforce the hotel's request. Being forced to pack up and find another hotel on short notice was incredibly stressful, especially for my disabled wife. The entire situation could have been avoided with a professional conversation and better customer service. My complaint was never about getting something for free. I simply wanted the hotel to acknowledge what I believe is misleading advertising and address the issue respectfully. I hope Corporate reviews both the advertising and the way this situation was handled. Guests deserve accurate expectations and respectful treatment, especially when legitimate concerns are raised. Unfortunately, this was one of the worst customer service experiences I've ever had at a hotel, and based on this experience, I cannot recommend staying here.

    Holiday Inn Express & Suites Huntersville-Birkdale

    Holiday Inn Express & Suites Huntersville-Birkdale

    (18 reviews)

    $$

    These accommodations are perfectly fine, if you manage your expectations. This is an older hotel…read morethat has been remodeled. They only offer one bed in the room (Queen) with a pull out sofa. They have a few king suites, which are very pricey. Parking is plentiful and free. They have complimentary continental breakfast which was average. My room rate was a decent 80 on Priceline, during one of the largest annual conventions in Charlotte. Close to downtown Charlotte ,restaurants and shopping in concord. The front desk help were friendly and efficient. My room was well appointed and clean. They have a small gym and restroom on the entry level. Tv with many channels, desk, fridge and microwave. They have a pool. The only complaint was a rowdy bunch of people celebrating a birthday in one of the conference rooms. Not a big deal, as I went to my room. Overall, not a bad option if you want to be near Charlotte, it want to avoid paying an arm and leg for lodging. The area has lots of restaurant options, fast food all around, stores and convenience/gas station within walking distance. My friend did call it a "civil rights" hotel. I have no idea what he meant, and decided not to ask for clarity. I'm assuming it wasn't "fancy" enough for him. Whatever.

    Excellent value for your hard-earned money in this pristine hotel:…read more - fast check-in 24/7 with a friendly staff. - free breakfast with healthy options such as Chobani Strawberry and Blueberry yogurts, Yoplait yogurt, crisp and fresh apples, Quaker "apple & cinnamon" and "maple and brown sugar" oatmeals, walnuts, etc. Comfort foods for breakfast are also available: omelette, bagels, pancakes, etc. - free parking, etc. - comfortable room with a king bed, microwave, coach, TV with a plethora of channels to choose from, living room table, etc. - free unlimited wifi with a consistently excellent signal, etc. - free sugar or oatmeal cookies to welcome their guests upon their return to the hotel. Moreover, this hotel is located within a walking distance of Chick-Fil-A and a short drive from Charlotte.

    Econo Lodge & Suites Lake Norman - hotels - Updated August 2026

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