This is a low fare rate and you get what you paid for…read more Mattress is very old, smelly, towels are thin a old You have to beg for an extra set of towels We had no house keeping in the two day we had to stay here I do not recommend this place at all

DONT STAY HERE UNLESS YOU ABSOLUTELY HAVE TO. We had to go to the Ingles next door to get cleaning…read moresupplies. It wasn't just old it was old and visibly dirty. The positive was you can have hours of entertainment playing "Guess the Stain".

This place sucks balls .paid 60 .00 bucks had shitty shower no fuckn phones!!! no good TV service…read moreand no fire alarm in my room. P.s wifi sucks also had to sleep on own blankets do too was too worried caching something and walked around on my flip flops.

I came to Rome Georgia for a visit. It's vmreakky nice town and the courtyard was every…read morecomfortable, upscale, and peaceful. I adore this place they have a restaurant and bar. They offer plenty of parking, outside in front and they have a garage as well. Elevators are available to enter the check in front desk and lounge or you can choose the stairs. They have amenities such as coffee and tea. They also have a refrigerator and safe. It's a comfortable and fun stay. I was very relaxed.

If you're looking for a place to stay within walking distance to Rome, GA's downtown, this was an…read moreexcellent hotel experience. The back door from the lobby opens right up to a bridge across the river and next to The Forum (a convention center / event space) and then next to the main downtown strip (Broad St) with plenty of things to do such as shops, bookstores, and restaurants. Hotel rooms were new, clean, comfortable. TV was a little small but mostly full cable selection, ability to watch YouTube, HBO and HBO MAX for free, login required for Netflix and Amazon prime video. Hotel offered parking for free, has a deck attached and outside parking as well. Cannot speak to the food options - did not order or eat anything at the hotel restaurant. Of note: parking in front goes into a lobby, stairs or elevator up to the next floor is required for the main lobby to check in. It was a bit confusing coming in figuring out where to go. Negatives: surrounding area is mostly construction sites for now, so the view out of the window was just a construction zone. I'm sure it would look much better after the construction is completed.

...but what are you gonna do?…read more I'm in the area for work and booked through Concur because it was the best chain hotel nearby. The rooms are older, but clean. The staff is exceptionally courteous. The continental breakfast is, well, free. The doors to the rooms SLAM shut, which is obnoxious late in the evening. If I have to come back for work, I think I'll stay in Rome.

Omigoodness...really? It's a reformed something or other, old and dated construction. You'll find…read morelow ceilings, dated carpet, and old school bathrooms. At the entrance, there are no automatic doors - a real minus for travelers with hands full of luggage. There are also steps up into the breakfast room, a minus for travelers with disabilities. The real kicker at this place is the so-called "non-smoking rooms". They may say non-smoking, and you may sign off that you'll be fined for smoking - but they do not enforce it. I stayed for several nights, and complained every morning that my neighbor was smoking to the point that all of my luggage smelled like smoke - but the staff just looked at me as if I'd grown two extra heads. When I called to complain in the evenings, they said to tell the morning staff. One thing I did not complain about but was very annoying - the fan in the bathroom was very noisy, and when the light was shut off, it sounded like a groaning animal dying. In the exercise room, the treadmill and the bike both need servicing. The cookies were hard like store bought packaged cookies, not like Otis Spunkmeyer.

Absolutely the worst experience. Corporate should inspect immediately and also the Health Dept…read more Gross finding on our sheets. Wainscoting was falling off of the wall in corridors. Smell was awful. When we asked for new sheets to replace the one that appeared to have fecal matter on them, they simply slid "clean" sheets over the desk counter to us. I asked my wife, shouldn't they be stepping and fetching to clean and remake our bed??? This place "Quality Inn" is a health hazard.

Unfortunately during my stay I had an emergency that required me to leave 2 days early. They only…read morerefunded me back for 1 day since I left at 7pm. Instead of prorating me or just refunding me back for the full 2 days. The room was comfortable & clean. During my check-in the front desk lady had her 2 children at work with her, that's not really professional.

We had an amazing time at this location. From the moment we walked in the door Paisley, Fred,…read moremaintenance (sorry I forgot your name but we appreciate you as well)and the housekeepers were very attentive. The hotel is immaculate with ample enough amenities for you and your family. Breakfast was amazing and fresh. We can't wait to visit this location again. Also, there are several Food options nearby. Thank you all for making this. Stay amazing. Keep up the good work.!

Stayed two nights for CP3NMC over the weekend. Clean hotel and provide breakfast. But wall…read morebetween rooms are so thin I can hear the conversation from the other room. Not to mention our neighbor was so chatty even after midnight for two nights. My son and I were both had little sleep the night before his showcase because of this issue. They also stopped the service of house cleaning and instead asking customers to fill out on the door hanger for the necessary amenity items. I have filled it out and placed on the door knob but they never brought the items I requested. Also they never sent me the receipt via email as the Clark said she will. It was the closet facility to the Lakepoint and that is the reason I chose to stay here. But I won't be back to stay here. Just poor services.

We stayed here on our way home from visiting family in Alabama. Booked it on the IHG app and our…read moreroom was ready when we got there. Our room was spotless and well maintained. Everything here seemed as if it was new. The staff was friendly but unfortunately the pool was closed until sometime in late May. We didn't want to swim, just to sit around outside but we didn't find some tables outside. Very nice hotel if you're in the area.

Service is immaculate and rooms are spotless highly recommend staying here especially if ur going…read moreto the renfair

Wow! My husband and I from Florida and my two best friends from SC found this place to spend a New…read moreYear's Eve together... it was more than I expected! What a quaint and such fun place tucked away in the mountains! From the time we arrived the staff ( Megan) was beyond welcoming. From the cookies to the champagne it was very special. Our room was perfect! Just what I needed for a get away. Well we went off for dinner for at night and decided to take an Uber since it was New Year's Eve and we were not familiar with the area. When it came time to leave , our uber never showed up! We tried again and again to no avail! Called the one and only taxi in the town and she was unable to give us any definite answer. My last hope was to call the lodge . I felt terrible as it was getting later by the minute. It was their New Year's celebration going on. No one was able to answer so I left a message for their manager Sean hoping at 11:00 anyone would even be there to respond. Not even 5 minutes later Sean sent a text asking if we still needed help . This guy went above and beyond to help us out. He was there within minutes and got us back to the resort in time to celebrate with the other guests to bring in the new year! This place is a gem. We will definitely be back every year! They have covered every little detail here to make it special for each guests. Thank you again Sean for making this trip an awesome time! We will definitely be back!

Scheduled a weekend getaway as a jumping off point for a weekend of wine tasting in and around the…read moreDahlonega, GA area. In summary, what a beautiful setting, excellent service, delicious food, charming drinks, with every one of the staff members (owners included) just waiting to coddle and take care of your every whim and desire. Finding the Lodge the first time was a little challenging but just trust the GPS even though it looks like you're heading onto someone's property, stay on the road until you reach the top. Once there, be prepared to be pampered. The road up is a tad narrow, and when we arrived it was covered in leaves (we hit prime color change/leaf dropping) but it's not bad. The rest of the time the road was well cleared with turn-outs obvious and useful if needed (we didn't need one during travels in and out). We stayed in a room on the 1st floor at the end of the hall with a nice sitting room and patio with a beautiful view of the wooded hillside. The room was nice, fully functional and one nice feature were motion lights under the bed such that if you get up during the night you're not stumbling around to find the bathroom door. Loved that. They have a bar with well made drinks and a nice cozy sitting area with a fireplace and comfortable chairs we used to chat with the staff who helped fine tune our winery stops. They have a 'snack bar' (my term) complete with various snacks, cold drinks, a coffee drink, and freshly made cookies each day. Oh, and they will point out a nice little file box with room numbers with homemade candy that magically appears each afternoon! A delicious and generous breakfast is included that is FAR from the typical powered scrambled eggs, paper thin bacon (you know what I'm talkin' about!). No, this is a freshly made frittata, the best home fries I've ever had, fresh cut fruit and more. Great start to each day! They have an outdoor seating area complete with lights, an abundance of bar height chairs/tables, Adirondack chairs, and fire pits. A great way to spend an evening at sunset sipping your wine/cocktails and talking the evening away. I would be remiss if I didn't mention that we opted for the five-course prix fixe dinner in their large communal dining area known as "Wit & Wisdom". It was a great way to mingle with other guests, share stories, compare winery travels, and just share time and conversation. This alone was worth the price of admission! We added the wine pairing so we went all in, and we felt that we certainly got our money's worth out of it! Kicking it off with an Amuse-Bouche and wrapping up the next five-courses, while they appear small, we were absolutely stuffed when we were done. The wines were outstanding and it turned out to literally be the perfect ending to our glorious stay with owners Tommy & Heather and the entire staff that made sure we were fed, comfortable, and part of the Mountain Top 'family'. As I loaded the pictures, I realize I have to give a shout-out to Topher and the crew in the kitchen! You all demonstrate exceptional service and skill. Well Done!!!