We reserved a room for two nights on line through Quality Inns website. We were offered a 10…read moredollar discount per night. When clerk said it did not apply nor would the veterans 10 percent discount. No sweat I'll clear it the next day. The third shift clerk is apparently a flunky employee. When we entered the room it reeked of was suppose to be a non smoking room. The hot tub had three inches of water in it that had to be drained. There was a thick layer of scum in the hot tub. When my wife reported it to the front desk all the clerk would do was to offer cleaning supplies. We cleaned the tub probably better than it had been cleaned in months. An inspection of the room revealed an absolute pig sty. Candy under the sofa with quite a growth of mold. Dead insects in corners and window ledges. What looked to be Cheetos in the AC vents. The hair dryer did not work, the plug was broken with a wide crack, definitely a safety hazard in a bathroom. The freezer had a build up of crusty ice that had to have taken months to build up. The next day when this was reported to the front desk, a woman pretending to not understand English jabbered away, until I comment what pigs the employees and owners were. Her English became prefect very quickly. The website said the lobby was open for continental breakfast but a flyer on the winder said it was closed till April! But of what year? I stepped on what looked like petrified feces chunks in the carpet. This was supposed to be a non pet friendly establishment? When I asked for more coffee packets and towels the woman flatly refused. For a 179.00 dollars a night I truly expected more than this oblivious lack of pride and Initiative we found in Russellville Ky. I'm sure this is the result of poor employees but they represent David Patel the owner. It looks as though he does not have the drive to check behind his piss poor employees. I took about three dozen pics to document the third world filth that was pawned off as a clean room. The filth along with the poor response from the employees and the absence of a reply from the owners I would strongly recommend a tent in the woods over the pigsty that Quality Inn in Russellville Ky is.

We stayed at Quality Inn in Russellville for a couple of days for the solar eclipse in August. The…read morecheck in was easy and the clerk was super-friendly.We were greeted with a couple of nice gift bags of bottled water and snacks in the room. The day of the eclipse the manager had tables and chairs brought out to the grassy area by the parking lot. It was a great place to watch the eclipse and a great place to stay! The entire staff was very attentive and the room was clean and quiet, Highly recommended!

Great customer service. We grabbed the last room with points on a trip to space camp in Huntsville,…read moreAlabama from Indiana. I kind of forgot it was Memorial Day weekend. The kids wanted somewhere with an indoor pool and a free breakfast so this is it! Waffles were SO good! (2 kinds) Great location with free parking just outside of Fort Campbell where my son was born Room seems clean and the staff is very kind. The customer service is by far the highlight. Nearby you can find the Phoenix theater with Dave & Buster's next-door. Great family stop!

Very nice, clean facilities. Friendly staff. Quick check in and out. Would stay there again if I'm…read moreever passing through.

The location is very clean and organized. The staff were friendly. The breakfast included was…read moresolid. One day there was bacon and a different day there was sausage links and turkey sausage patties. The kids really liked the pancake machine. The room was clean and comfortable but the unit ac/heat control was a small issue. I could not get the fan to stay on which for people that need that white noise made it a rough night to sleep. Would definitely stay again if I pass through Franklin again.

The phone call that I placed to the hotel to ask a question (before ever staying) is the reason for…read morethe one star review. I called and there was no greeting, just "Can you hold?" I said yes. I was immediately disconnected. I called back several more times, only for the phone to be picked up, no one spoke, and then I would be disconnected. When Jessica finally answered again and asked if I could hold, I again said yes, but that I kept getting disconnected and didn't know why. She responded in a completely hateful and unprofessional tone "Well, I'm busy with customers right now. Can you hold?" I hung up and have no intent on calling back or visiting.

Great food, wonderful service and the views are fantastic!…read more We held a family reunion and the hotel was great, service could not have been better. Every need was met with courteous helpful staff. We had lots of fun when we rented the pontoon boat. The rooms were clean and the beds were very comfortable. Would highly recommend this resort to everyone.

It has been many years since we ate at the lake it used it be a fun place to visit. There were a…read moretotal of 7 people in the restaurant. 2 of those tables were eating breakfast when we arrived. It took 10 mins before anyone stopped at the table. We ordered the two piece fried catfish. It didn't have a flavor. Just grease flavor. The young waitress must be new at service. She has a lot to learn on how to take care of a table. Tips are paid on service. That was the smallest we have ever left. It was nice to visit again. That should take care of needing to go back.

What a great weekend! This is a beautiful retreat. Lovely rooms, delicious food and the service was…read moreon point! Hiking trails are well maintained and the waterfall is gorgeous. We will gladly visit again.

WOW! Their website does no justice for the experience you will have here. We had a 16 person…read moreretreat for work over 4 days and 3 nights. From the moment we showed up, till the moment we left, our expectations were exceeded. Every meal was homemade, the grounds were pristine, the rooms were grand and clean, tons of on site activities, and the best customer service. This will certainly be our top recommendation for our next retreat!

Pine Paradise lives up to its name! It is paradise! I recently visited this lakefront resort on…read moreNolin lake and it is amazing! This is a hidden gem, I had no idea it was even there. The lodge and additional kitchen/party space is huge, there is so much room! You can do everything here from weddings to family reunions! It's right on the lake and there are so many beautiful little sitting areas and reflection spots. There is a playground for the kids. There is something here for everyone! If you are looking for a place to have an overnight event. I highly recommend Pine Paradise! I met the owner and he is a real down to earth and friendly guy!

Clean facility, workers very attentive to needs. Breakfast was good, not many fruit options outside…read moreof apples and oranges. Swimming pool was out of service and looked rough (algae). Plenty of other food options around. Highly recommend the Mexican restaurant next door. Rooms were large, we had the single king room and you could have fit another king in the room. All in all would definitely recommend staying here.

Very enjoyable experience and would definitely stay again. All the staff we encountered were very…read morefriendly and helpful. The interior and exterior of the hotel were very well kept and decor was modern and not outdated. Our room was a handicap room (we knew this when we booked) due to a full hotel and this was the only non-smoking room with double beds left available. We thought our room had a slight odor, but it wasn't bad enough for us not to be able to stay there, besides we knew there weren't any more rooms available. That was the Only thing that kept us from leaving a 5 star rating...we would give a 4.5 if it were possible. The indoor pool area was small but clean and well kept. And of course my children loved it. The bathrooms near the pool were exceptionally clean. A continental breakfast was provided and offered a good variety. We were pleasantly surprised with the breakfast and selection. There were the traditional pastries, cereal, yogurt, waffles, and breads along with sausage, gravy, biscuits, folded eggs, and egg and cheese omelets. Everything was tasteful and the staff servicing the breakfast was friendly, positive, and outgoing. There was a 24 hour coffee bar (regular and decaf) available in the main lobby. It was well stocked with multiple types and flavors of creamer, and various sugars and sweeteners. The coffee was very good and the bar well used by my family. There was also juice available all day and night. Our room included the following amenities: ironing board, iron, hair dryer, refrigerator, flat panel TV, free reliable WiFi (a speed test showed our room giving 1.6 Mbps), telephone, small table w/2 chairs, the tub included a handicap seat that could be folded up when not needed, also there was an adjustable shower head that could be raised and lowered and removed to be handheld if necessary. The air conditioner in our room worked great and kept the room very comfortable. The beds and pillows smelled fresh and were very comfortable...my whole family slept well. Overall the noise level of the whole hotel was pretty quiet. There was a short period of time in the morning when it was noisier, we assume because we were fairly close to the breakfast area and front lobby. There were several restaurants close by and some within walking distance of the hotel. We were very pleased with this hotel and would recommend it to anyone needing a good, clean place to stay in Central City.

My understanding is she is selling the place, a shame as she runs a wonderful facility . In a…read moreperiod of time before moving back to Kentucky it was our go to place. Great unique flavorful breakfast. Blessed with a lady that does love Christ. It has an old southern feel. Clean and well maintained.

I made reservations for April then had to change scheduled dates and she was able to accommodate…read moreme. Very nice lady! Will do proper review after my stay.