This is a very cute, vintage pet friendly lodge. We have been coming here every year dor the past 4…read moreyears. Always on winter as a lil Ali trip. It's very close to Cherokee, Asheville and Maggie Valley so we can do a day on each of these places when staying here. The rooms are very cozy, the breakfast is very tasty and the best of all it's perfect friendly so we always come with the dogs. I definitely recommend.

Lunch for 4 today 5/14. The dining room is spacious and the remodelling by the new owners was true…read moreto the historic structure - beautiful mountains and views of the valley, too! All different entrees preceded by an unassuming but refreshingly light - and fairly priced - French rose. Every staff member we encountered was sincere and welcoming. The service was cordial & competent. Each entree met the promise in its description and the flavors and textures pleased the palates of all. Sauces for each dish were tasty and complimented the entree. The desserts are outstanding. The pastry chef visited our table to describe & present a superb selection usually offered with dinner but graciously offered upon request for our lunch. No time today to visit the beautifully appointed bar, but will return soon.

I've read all of these reviews, and it seems like the inn does, too. Most of the problems have…read morebeen addressed, and some just can't be. It's important to keep in mind that this is an old, historic building that is retrofitted to a modern world. So, rooms are a little bit different. Yeah, they don't have microwave ovens, or refrigerators, but are those really needed? They have coffee makers, irons, ironing boards, and comfortable, spacious rooms. Our bed was tops, and we slept great. I also liked how the shower "got hot" very quickly; almost instantly, and the water pressure was great. The bathroom is a little small, but that's mostly because of the retrofit. I don't think the original hotel even had bathing facilities in each room. The bathroom is big enough for anything you really need to do in there. The closet is small, too, but again, it's big enough. We were there when a golf tournament was going on, and yet, the rooms and hallways were still very quiet. On top of that, the service is incredible. Several people came by our table to ask if everything was ok, and how we liked it. It is the epitome of Southern Hospitality, and charm. There is a big, outdoor pool for the kids, a lot of beautiful, green space for enjoying the lovely mountain view, and, of course, golf. We don't play, but it was kind of fun watching tournament attendees tee off. When you stay at this place, expect to be treated very well, and made to feel like a guest. As for the problems with checking in, it's not that hard. There's plenty of parking, even when a tournament is on. Golfing, or not, it's a nice, quiet, peaceful retreat.

If you like paying $400 night for a motel 6 style room, this is it because they leave the light in…read morefor you all night! Our room was lute up with flood lights. Impossible to sleep. What idiot would put a frosted hotel door in!!!!!

We don't sleep well either night. First night my pillow smelled like a dog so I couldn't sleep and…read morehad to keep covers off me due to this. Told front desk, got new covers apparently and they had a blood stain on it and the nasty pillow was never exchanged etc and remained on the armoire until we left. Night two, after getting "clean linens" a bug crawled on hubs side of the bed and we didn't sleep that night either....needless to say we won't be back and the front desk was made aware and the manager had emailed and apologized....damage is already done.

This is a cute little hotel in the NC mountains. Everything…read moreis clean and looks freshly painted. Friendly staff and excellent customer service. I left my wallet in the room and the staff called us almost immediately. 5 Stars!

I remember telling my wife the last time we were here that if I could build my dream cabin-it would…read morebe the Balsam here at the lovely and cozy Swag. Two bathrooms, two steam showers, sauna, living room with fireplace, outdoor balcony with fireplace and shower, and it's right across the fence from our nations most popular park-Great Smokey Mountains National Park. We walked right out our door to hike. Nearby trials take you to waterfalls, waterwheels, and the spectacular panoramics from atop Gooseberry Knob or Hemphill Bald. We returned from one of our hikes just in time for the Swag's stellar bbq picnic. That leads nicely to the food and service which is as good as it comes-and frankly what you can expect from a Relais and Chateau. Tables with your names for breakfast and dinner, nightly bites during happy hour, and even lunches to go for your adventures. Which, for us even included horseback riding at the nearby stables. Naturally, they were waiting for us when our ride ended in one of their electric fleet of Volvos to whisk us back up the windy road into a vacation of our dreams!

We have just enjoyed a wonderful fifth annual July visit to The Swag to celebrate our 56th wedding…read moreanniversary. The Swag is a premier lodge nestled on a mountainside in the Smoky Mountains high over Waynesville NC. It offers spectacular views, immediate access to the Great Smoky Mountain National Park by simply walking through a gap in the fence outside the main lodge, fine dining, pickleball courts, a spa, and a small gym and pool. An expert naturalist is often in residence and conducts a variety of activities, including organized hikes, talks about wildlife (bears, coyotes, bioluminescence and other interesting aspects of the natural world).  Other activities include a presentation on coffee making by their barista and wine tasting sessions. But if all you want to do is just have a wonderful place to  relax and enjoy being in the great outdoors, The Swag is one of the best places you can go. The Swag is a Relais and Chateaux resort so accommodations are excellent and range from a comfortable, well furnished bedroom for two to a cabin suitable for an entire family. À la carte breakfasts, packaged lunches (including backpacks and water bottles if needed), and four-course dinners are included in the daily rates. The lunch and dinner menus change daily, but dinner entree choices typically include beef, seafood, poultry and vegetarian options. On Wednesdays and Saturdays there is a mountain top lunch picnic with abundant food. Thursday evening is barbecue night. Food at The Swag is locally sourced and quality standards are exceptionally high.  Service at The Swag is truly exceptional. Every employee is focused on making sure all of your needs are met. The kitchen tries to accommodate any special requests. Much of the resort's clientele return year after year, and guests are automatically offered a return reservation for the same time and accommodation next year at the time of checkout. This is great for established clients and has allowed The Swag to build a large band of loyal followers, including us, but this does make it harder for first-timers to get a reservation for a time and accommodation they would like. My advice is just keep trying!  We got our first reservation after many tries when someone cancelled while we were on the phone with the lodge trying to get one. Tradition means a lot at The Swag, and that is a good thing. My only suggestion to them is to consider adding an à la carte section to the dinner menu as many other fine dining establishments do. It would give the kitchen more opportunity to try out dishes before adding them to the prix fixe choices and allow guests who may not want a full four course dinner every night an alternative. I realize that this would complicate the traditional pricing scheme, but that should be manageable.

The Yellow House B&B is a hidden gem in Waynesville, NC! It's lovely and the accomodations are…read morebeautiful, cozy, and perfect for a good nights sleep! Oh and breakfast--a yummy start to your day! it was delicious! The owners and staff have done a wonderful job to make sure you have everything you need for a comfortable and delightful stay! A must stay while in the area!!! We'll definitely be back!!!

The Yellow House is absolutely wonderful! The suites are luxurious. The grounds are stunning. The…read morebreakfasts are sumptuous. Chad and Dina always go out of their way to make sure we have everything we need for a lovely stay. We have enjoyed many visits to the Yellow House, and it continues to be our favorite home away from home.

First, the NEGATIVES: . We paid for a lakeside room but our…read moreview was obstructed by a half-height wall jutting up from the 3rd floor And the windows weren't clean so when the sun hits them the view is dramatically reduced. The pictures they show online are not what we got, and we paid an average of $240 a night. . The TV is new and nice but the staff couldn't get the Bluetooth feature working for us. We spent far too much time trying. The remotes are just plain weird. We couldn't figure out how to operated the thing, had to call the front desk. . The sink is in the bedroom. The bathroom is claustrophobic. Also no exhaust fan. . There was no housekeeping our entire stay (Thurs-Sunday). We ran out of toilet paper and couldn't even find a housekeeping cart anywhere on our floor. Our garbage was overflowing. We ate in our room a couple of meals and there was no place to get rid of the containers. . No microwave . The bed is comfortable but it holds heat. We both woke up in the middle of the night feeling hot. BREAKFAST . For heaven's sake, people, figure out how to keep a steady supply of coffee. There was always a line of people rushing the urn when they brought it out. Also, if you would move it a couple of feet away from the cream and sugar, we wouldn't have to wait for the person in front of us to put it in their coffee before they could move away and let the next person pour a cup. . The only choice for eggs is scrambled eggs held on a steam table. Therefore, cold rubbery eggs. . Anything that could be over sweetened was. I'm looking at you, Baked goods and yogurt. ON THE POSITIVE SIDE, it appears the rooms have been updated since all the earlier complaints. Ours was very clean and reasonably modern. The staff were very nice. The public spaces were spacious and we enjoyed having our breakfast on a table on the balcony. BREAKFAST: The bacon and the biscuits were excellent, and there was always fresh fruit. I didn't try the waffles or pancakes, but they looked like you would expect when piled up in a pan. Apparently people come here and pay $15 for the breakfast. I wouldn't.

So this has to do with dining. I came in for dining and paid 28 dollars. This was supposed to be…read morefor a full 4 course meal. First and foremost they were out of dessert by time I came. They were offering boxed mixed greens and salad fixing when the news is telling us to stay away from that because of a bad parasite. their main course was pork. I am allergic to gluten which was on their shrimp and I don't eat pork for religious reasons. I told them this and they made me a small plate of chicken definitely not 28 dollars worth. If you're going to charge that much money and offer a buffet, then you need to have a variety of foods catering to a variety of peoples different dietary needs. Along with supply enough food so that you don't run out. I don't eat pork but it looked dried out and not very good anyway. I would not recommend coming to their restaurant. Also they could have offered me a refund when they couldn't suit my needs.

my wife and I live nearby. We came for the breakfast buffet. the food was good and we have always…read moreloved the ambience. Every time we come here, we have interesting chats with the visitors and friendly staff.

We visted for a delicious country breakfast buffet and enjoyed the historic inn's vibe. Sausage…read moregravy was 95% better then I've had anywhere but mom's house . Buffet was fresh, delicious and the chef was very attentive. Winter special priced ~$12. It would be fun to stay there. We'll be back soon.

I gave it 3 stars since I didn't know I'd be climbing so many stairs. No lights outside our door…read morewhich was 12. The lock code didn't light up either. Didn't see many lights at other doors. Just one per landing. Rooms are clean and had everything we needed except with these old buildings there aren't enough outlets for today's needs. Maybe put lamps on the end tables that have USB outlets. Everyone needs to plug in their phones. I know it's difficult to wash the outside of the windows but maybe a couple of times a year wipe off some of the spiderwebs. Other than that the bed was very comfortable, but I never saw a Roku TV where you need a code to add your own apps. The notes tell you to take the garbage out but don't tell you what cabin it's near. The location is good and I would still come here now that I know more about it.

We were told via phone there would be a room for us and when we showed up we were turned away after…read moremaking the trip. Unreliable. Do not recommend this business!

We stayed four nights here early in January. The temps were bitterly cold, but our room was warm,…read moreclean, and comfortable. It is an older motel, but is well kept, and we were generally pleased. The bed was soft but we slept good, and the heater worked well. Our room had a nice flat-screen TV with basic cable channels. We walked everywhere - to coffee shops, restaurants, and several breweries in downtown Waynesville. Nice proximity. The owners were accommodating when we decided to change our plans. We were however somewhat taken aback by several comments about Asheville and minorities made by one of them.

We absolutely love this place. Rick and Carolyn took personal Care of us and made us feel very…read morewelcome. We love the Smokies and when coming back this will definitely be our spot. We felt very safe and Loved the fact that we can just walk down the street to have dinner right in town and feel right at home. Jim & Myrna

We stayed here twice it's right on the creek the owners are super nice, they have some quick…read morebreakfast to grab before you head out for day (yogurt, granola bars, fruit, muffins and cinnamon rolls they also have coffee and juice) a lot of great restaurants and things to do all in town, it's a nice inn for the price! It's what I expected when booking.

Andy Taylor! Loved our stay at this sweet inn. Tammy took care of our room. Beautiful views from…read morethe swings on the shoals. Very happy to have found this affordable gem!!