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    Smoky Falls Lodge

    3.5 (11 reviews)
    ModerateHotels
    Open Open 24 hours

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    The Terrace at Lake Junaluska - Hotel sign

    The Terrace at Lake Junaluska

    (21 reviews)

    Clean, easy access, friendly service and plenty of of room to gather without having to sit on beds!!read more

    First, the NEGATIVES: . We paid for a lakeside room but our…read moreview was obstructed by a half-height wall jutting up from the 3rd floor And the windows weren't clean so when the sun hits them the view is dramatically reduced. The pictures they show online are not what we got, and we paid an average of $240 a night. . The TV is new and nice but the staff couldn't get the Bluetooth feature working for us. We spent far too much time trying. The remotes are just plain weird. We couldn't figure out how to operated the thing, had to call the front desk. . The sink is in the bedroom. The bathroom is claustrophobic. Also no exhaust fan. . There was no housekeeping our entire stay (Thurs-Sunday). We ran out of toilet paper and couldn't even find a housekeeping cart anywhere on our floor. Our garbage was overflowing. We ate in our room a couple of meals and there was no place to get rid of the containers. . No microwave . The bed is comfortable but it holds heat. We both woke up in the middle of the night feeling hot. BREAKFAST . For heaven's sake, people, figure out how to keep a steady supply of coffee. There was always a line of people rushing the urn when they brought it out. Also, if you would move it a couple of feet away from the cream and sugar, we wouldn't have to wait for the person in front of us to put it in their coffee before they could move away and let the next person pour a cup. . The only choice for eggs is scrambled eggs held on a steam table. Therefore, cold rubbery eggs. . Anything that could be over sweetened was. I'm looking at you, Baked goods and yogurt. ON THE POSITIVE SIDE, it appears the rooms have been updated since all the earlier complaints. Ours was very clean and reasonably modern. The staff were very nice. The public spaces were spacious and we enjoyed having our breakfast on a table on the balcony. BREAKFAST: The bacon and the biscuits were excellent, and there was always fresh fruit. I didn't try the waffles or pancakes, but they looked like you would expect when piled up in a pan. Apparently people come here and pay $15 for the breakfast. I wouldn't.

    Smoky Falls Lodge - hotels - Updated July 2026

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