WHY I WENT HERE: - business trip…read more THE LOOK (FROM THE OUTSIDE): - located off Interstate 20 Frontage Rd - located next door to Holiday Inn Express & Suites Weatherford by IHG - decent amount of parking - outdoor pool on the smaller side THE LOOK (FROM THE INSIDE): - spacious room and comfortable spacious seating for the breakfast area - updated TVs - the ones that allow you to go on Netflix, Disney+, and YouTube and signs out after you check-out CUSTOMER SERVICE: - warm and welcoming

Mixed feelings. The staff was very kind in my opinion and that was greatly appreciated. Hotel…read moreis clean and breakfast was fine. Parking is good. We were on third floor and I kept waking up to a smell that was like smoke but I'm not really sure where it was coming from, like someone was smoking meats, it was weird and very strong and was nauseating. I finally turned off the AC, thinking it was coming in that way but it was too late. The thermostat at least stopped making the clicky sound that was waking me up so I left it off and dealt with heat and smell. We had planned on sleeping in but with that smell I wanted out of there ASAP. In the hall on third floor it was even worse than in the room. But downstairs i didn't smell it at all. In the hotel's defense, I didn't say anything so it's not like I let them know and they didn't offer to move us, I was just too tired. And the breakfast, while fine, had an attendant that went to the back to get lotion apparently and proceeded to put it on (under his shirt) right next to food. It was odd but didn't really bother me, made me think of something my grandpa might do, but I know it would have offended some... so overall, it's a nice place and I think the staff was extra pleasant to everyone I saw them encounter, but that smoke smell..... wow. That would deter me from staying again for sure. No idea if it's the fault of the hotel or something they can control but that was rough.

My family and I stayed here overnight while on a road trip. When I called to ask if they had rooms…read moreavailable, the employee who answered was incredibly kind, polite, and professional! The hotel is situated just off of an access road as soon as you exit the highway, which is super convenient! There are also quite a few restaurants within a few minutes. The hotel was busy but we still found parking for both of our vehicles. The check in process was a breeze. Our room was modern and clean. The beds and pillows were perfect for a good nights rest after a long drive. They have a free continental breakfast which we enjoyed before getting on the road the next morning.

Great location and the updates are super nice! Stayed in a two bedroom suite...very roomy, but did…read morehave stains on parts of the carpet. (They didn't bother us, but we did report it). So if you stay in 204 and they are still there. You know what you need to do! Ha! Their customer service was seriously stellar. I love the text response so you don't have to use a phone or go to the front desk. Made checkout and asking for towels a breeze! (By far my favorite feature). We were by the stairs and never heard people go in or out of the stairwell, so that was a huge plus! Breakfast was cute and quaint and (for THE LOVE) I can't remember the lady's name that was working breakfast, but she was hustling, sweet, and very accommodating! Please tell her thank you! What a way to start your morning... to a pleasant person such as her! #BeMyFriend #JustLoveHer! Ok...there is only ONE elevator and it is not user friendly. To maneuver your cart/luggage... whet in and out around a corner with people... it don't work. At all. Just take the stairs, or pleas knock out that wall. It's bad. There only so much #PIVOT you can do! (Friends reference!) Pivot, Dammit! The indoor pool and hot tub are nice! Hot tub is lukewarm tub and needs to be adjusted, and please add a cabinet for towels. We were not aware that there were not towels at the pool, so we looked a little silly. Not yay we minded the silly part, but we did mind freezing our unmentionables off. WiFi is great and walking distance to Target and good eats. Would definitely stay here again!

Came here for a little getaway and while overall everything went well, ie room was clean, bed was…read moregood, little to no interruptions (they deliver whatever you need with a knock then dissapear like Casper). The reason for the 3 starting is due to the bathroom tub being dirty which was a main reason for getting this room. Ended up having to take a "shower/ bath" with the handheld piece. Also a lot of paint was chipping in the bathroom and the tv cords seemed to be very exposed unsafely. The breakfast was delicious though, recommend the quiche and the freshly squeezed orange juice was perfect addition. The good thing was soon as i brought up my he dirty bathroom they came in when we went to dinner to clean it.

Beautiful building full of authentic Victorian furniture. We stayed in room 4 with a balcony and…read moreJacuzzi. We also got the Sweetheart package because it was our anniversary. Everything was perfect. We loved the custom made omelets in the morning. Large comfortable bed!

Don't stay there. Under remodeling. Elevator out of service. Staff was friendly but everything…read moreneeds updating. Too many other choices close to pick from.

Room was not finished and not ready to rent out. Room was dirty to start and after cleaning it was…read moreeven worse. Other people hairs on floor. Room not mopped. Paid extra for jetted tub but was unable to use because staining was disgusting. Stains on tile look like someone had got sick in corner of room. Management response was just to give a small discount per night. I commonly stay at Best Western and this is disgusting and will never stay here and I'm doubting if I ever use Best Western ever again.

I was just in town for a wedding and Clint at the front desk was absolutely incredible. He truly…read morewent above and beyond, he made experience stress free and wonderful. Other folks at the front desk were wonderful too. I also have to mention the most incredibly hardworking woman that took care of breakfast, with the wedding guests and other events selling out the hotel, she worked so hard and ensured everyone was happy and fed. I'm in awe of her dedication and determination, thank you so much.

My husband and I checked in on Saturday, October 7th and checked out on Monday, October 9th. Our…read moreroom had not been serviced during our stay. We had been looking forward to using the hot tub and swimming pool. When we went to use them, we found the hot tub had been filled in with concrete and a table had been placed over it. We had to ask for extra coffee packets for our coffee maker in out room. The King sized bed was uncomfortable and had a valley in the center of it. Considering the price we prepaid for the room and then to have an additional $40.00 charged for Incidentals, I was not impressed with Fairfield Inn. I will not be recommending this hotel to anyone.

This hotel is very dirty and management is unfriendly! Do not stay there! Lobby was under…read moreconstruction and the floor that our room was also under construction. We were not informed of this when I booked the stay. The room smelled like a musty damp basement. I have health issues and I'm on oxygen and with the condition of the hotel we decided that we couldn't stay there. The clerk was just a go between for the manager who was at first unwilling to refund our stay. After a lengthy discussion the manager finally agreed to refund the charge. Save your time and money and find a better place to stay. After a long day of travel, you deserve that.

Stayed here in mid 2023. Worst experience staying in a hotel I've ever had. It stood out enough…read morethat I still think about it years later. The manager, an unpleasant older woman with black hair and glasses, charged me for my service animal after I told her she was a service dog. She refused to fix it, I had to file a complaint with the DOJ and contact corporate to have it fixed. I'm clearly disabled too... I have a big scar up my head, and informed her that I was disabled. She was mad at me, and did it out of spite. I booked several nights, with the intent of working from the hotel. The Wi-Fi did not function though. The signal was so weak you couldn't stay connected. They told me if I wanted to use it. I'd need to sit in the hallway to get a better signal. (that also didn't work.) I got a better signal from the hotel across the street than from this hotel. I had to immediately book a hotel elsewhere so I could work in the morning, and when I demanded a refund, she told me no, and that it wasn't their fault. It was that the Internet service provider was down. I had to explain to her that the wifi signal strength isn't tied to the internet being up or down. The two things are not dependent on each other in that way. You can have no internet service and a strong wifi signal, and you can have a strong Internet service with poor or no Wi-Fi signal strength. They are two separate things. You can literally have Internet service without Wi-Fi at all. It's called ethernet. She had no response to that, so instead, she kicked me out of the hotel and banned me for life. I left immediately, as I should, and a few minutes after leaving, she charged my credit card a fee for my service Animal. This was done out of spite. My card had already been charged for my wife's pets. So everything was already done. She went out of her way to go back into my record and add an additional fee, charging it to my card without my permission. Not only did she unlawfully, knowingly charge me for my service Animal, she did so by fraudulently using my credit card details without my permission. No, I don't wanna just complain without offering some kind of constructive feedback. So what I would suggest is you sit this person down and teach her how wifi works, teach her the legalities around the ADA and credit card fraud, and then put her on probation.

The motel is definitely a 5 star property, based on location, cleanliness and value. Both the motel…read moremanager and motel owner are great Christian people. I would and do recommend it to everyone.

Great place to stay. Clean and cozy. Has microwave,fridge, TV, comfortable bed, shower and toilet…read more Owner very nice. Will always use this motel. Good rates as well.

BED BUGS !!!!!!! would not recommend at all! was given a new…read moreroom with more bed bugs!! housekeeping kept leaving door open to room after cleaning! the bedding is only changed upon request! if i could give negative stars i would! the breakfast on the pics is a lie its walmart muffins and great value honey buns and danishes TRASH

My non-smoking room smelled like smoke. In the bed were long hairs everywhere. I went down to the…read moreoffice and no one answered leaving me stuck in this rat hole. I will be leaving the same review on Hotels.com , Expedia, and Google reviews.

Don't be fooled. While an older hotel, it sits in a great location: quiet and safe with plenty of…read morerestaurants, and other businessed around. Had a fantastic experience. The lady front desk was super friendly and professional and accomodations were equally great. Had a fantastic night's sleep. While the shower showed signs pf aging, everything worked, no leaks, and had a great hot shower. Not the newest hotel but it still looks good and has a nice bar to boot. Didn't get to enjoy breakfast butbthe waffles smelled amazing. Don't skip on this hotel. Definitely an exceptional value for the price point with all its clean rooms, comfy beds and crisp linens, amenities and location

I don't usually write reviews but my experience with this hotel was so bad I felt compelled…read more First of all, I had plans change and I only needed one night instead of the two I originally booked. I requested a change of dates on booking.com reached out to the hotel directly. The manager, Jacky, told me "the third party portal we use will not allow me to change the dates", when in reality he declined my request on his end and lied to me about it. I have an email to prove that. Booking.com was able to solve this, but that was strike one. NOW LETS TALK ABOUT THE HOTEL ITSELF. BUCKLE UP. As soon as I walked in it smelled like old cheap cigarettes. The whole lobby and first floor wreaked of it. The hallways smell like a mix of body odor, cigarettes and mildew. They had the sheets pulled off in our room still so I had a lovely view of the mystery stains all over the mattress protector. The elevator button was taped on, at this point I was running out of this place. This was my worst fear when booking somewhere new. I don't stay in hotels very often, but I especially didn't feel comfortable staying at this one. I was extremely polite and apologetic when I talked to the front desk lady, I told her how the hotel was completely different from what I expected from the pictures and how I didn't feel comfortable. She immediately got defensive and said "what because they changed the color scheme?" And then rolled her eyes and shook her head. She also snapped back at me with "I can assure you we're the only hotel in this area that changes the sheets after every guest". I told her I was not trying to insult this place, I just didn't feel comfortable. They then DECLINED my request for a refund. Please don't waste your time or money here. Save yourself the headache and go somewhere else. I was excited to stay here, it looked great, and I was completely let down.