This has been by far the best place I could ask to store my belongings. Ms. Shelly who works in the…read moreoffice is just the sweetest woman I've ever done business with. Her heart is really in it and has gone above and beyond to insure I keep my things. Consistently contacting me and staying connected to keep me updated on my rent and even at the times of my roughest points, when I was not able to pay. She always made sure to handle me with care... provide me with all my options, and always empathized...making it clear that she genuinely cared. Her approach was in such a way that made the troubles of my life truly lift off my shoulders, even if for a couple seconds....all the while my life was falling apart. We work hard for our things and this is the kind of service that we should receive everywhere... especially while paying money trusting it's safety... our home and at times all we have!

Fair and reasonable prices. The location is presentable and well kept with a responsive staff. A…read moreCourteous and helpful and respectful staff are good at returning calls and answering questions.

This place sucks. Was one day late and they sold my stuff. Don't come to this place heed my word…read morethey will screw you over. Don't come here

Between living overseas for ten years and moving several times during that time, I have come to get…read moreto know storage facilities with feelings of both appreciation and frustration. However, my experience with YSP has been an exception to the latter. Ever since the first phone call when I set up my first two units with YSP, the staff has been exceptional in their help, advice and flexibility. I am now renting unit number five from them in my preparation to move abroad once again. They have always acted in ways that serve my best interests rather than only being concerned with their own needs as I have found other storage facilities often do. They are willing to go the extra mile to insure I want to use continue to use their facility. In my history with other storage facilities, the reverse of this attitude has often been my experience with the facility operators usually threatening the fact that they have waiting lists, yada, yada, yada. Almost forgot to mention that payments are done online and are easy to make. You really won't regret using Your Storage Place. Elray and Bill are tops in customer service and satisfaction. If there had been 20 stars, I would have given them that rating!!

First, I want to say that I have been a customer at this location for 8 years, when it was still…read moreA-AAAKey Mini Storage. Second, Evelyn is an exceptional employee and I have everything nice to say about her and how she has treated us. The reason I am giving Storage Hub 1 star is because they are RAISING MY RENT (ALMOST DOUBLE) on the new storage unit that I began leasing only 2 months ago. I had a feeling that the new company would do this after they took over. I am not happy about this one bit. At least A-AAAKey Mini Storage waited a year to raise my rent. Shame on this new ownership!

This storage facility has been the safest, most convenient, and reasonable in the area. The…read moreproperty manager (Evelyn) provides the best customer service that most businesses lack. She is professional yet personable, making the overall experience A+. I highly recommend this place as long as Evelyn is in charge.

I always thought this type of storage will be pricey because it's climate control …read more I guess I was wrong. I was able to find a quote, and rent one just by using my phone. They even sent you your storage number by email. We had to stop at the office and they explained everything to us. It was soo easy. When we walked inside, we had a little baggie with instructions, and our lock. So, we canceled the pricey one and saved some $$ by getting a climate control one. Eventhough I am not storing documents in here... the other one was full of insects, spiders, and other yucky little creatures. This one will be cleaner than the other one...Sweet!!!

This place robs you! Terrible insurance that is provided when the sprinkler system went off and…read moreruined my mattress among other items. The price increase throughout the years is insane! When you call to ask about it, the manager gives bad attitude and tells you that you have to pay it or you get locked out. For a small space and for the price, it's not worth it. Climate control is not the greatest, it's very warm and stuffy in there.

It's a simple storage unit. I rarely go to it, but I've had my rent increased 3 times in the single…read moreyear that I've had the unit. Such a rip off

Was paying $30/month for an indoor 5x5 climate controlled. Secure and manned regularly. Only…read morecomplaint is that they don't allow you to use the outside electrical outlet at any time whatsoever, even working hours.

Clean facilities I was very happy with the service provided. Always a good experienceread more

Public storage off Wetmore road in San Antonio. Thelma was very helpful an patient with all my 20…read morethousand or so questions. She was great, Give her a raise!!!!!

Great variety of units at a good value! Absolutely excellent response when I needed some help with…read moreminor issues moving in. Some units newer than others, but the property and the management team are outstanding!

I drive past this place all the time so when I realized my Christmas decor was taking over my…read moregarage, it was naturally the first place I called. Best decision ever! Not only were they the cheapest in the area but Liza the girl up front is the absolute sweetest! She got me a unit quickly and is always available if I have questions. The unit itself is a perfect size at an amazing price! The lot is very well maintained and open 7-7 everyday. I have referred all my friends and family members. I went with the smallest regular unit and it's perfect for my dozens of Christmas boxes. My sister went with a temperature controlled large unit and she fit the entire contents of her apartment in it! If you're looking for a storage unit on this side of town, this is the place!

Friendly service, clean facilities. I have no idea how competitive their pricing is.. but very…read moredeceitful marketing. They advertise in HUGE letters their "FREE" moving truck (for customers) and they even park it proudly outside. I thought "well that's a nice service to offer their customers, I will reserve it instead of a U-Haul." It looks a little old and banged up, and so I further assumed this just was a friendly service available solely for the benefit of the customers and definitely not to make any sort of profit. No. VERY DECEITFUL MARKETING. I was informed AFTER the truck was returned that the "rental itself" is free, but that SurePoint charges $.59/mile along with a mandatory $15 insurance waiver (I was unable to waive this option either). After those charges and re-fueling I was out nearly $100 for the FREE truck. I have never rented a U-Haul for moves that didn't span different cities, but I have a very hard time imagining that a U-Haul or comparable truck would cost anything near that. The truck was an old 2005 model with ~55,000 miles. At the $.59/mile, that comes out to nearly $32,450 in revenue thus far.. NOT a free service. For the depreciable life of the truck which I would assume would be roughly 125,000 miles, that comes out to $73,000, which is FAR more than the truck would have cost in the first place, even if purchased new and not an old 2005 model. That is not free. That is profit. Not to mention that the truck is plastered with the company name and my move around town is a ton of advertising. The giant "FREE" decals on the truck are starting to peel.

Stay Away - Far Away!!! Really - I am required to purchase or have insurance - "Company…read morePolicy"!!! I think not...The government is bad enough telling us what we HAVE to do, there is NO Way a storage company is going to tell me whether or not I insure my own junk!!! That is my risk to take, not one to be dictated by a fascist storage company!!! $2000 coverage - $9 a month - non-negotiable. It goes up from there. Like $2k is going to cover anything of true value - it is truly a revenue generator with no true consumer value. I was ready to go until this nonsense was mentioned! Just check out this article... http://www.moveline.com/blog/do-you-really-need-self-storage-insurance D.