Amazing friendly and caring staff. Beautiful and clean center. Never a long wait. Love this medical…read morecenter.

Amazing service and personalized attention. Gourmet food for hospital guests, Starbucks coffee spot…read moreand cafe for visitors. I was preregistered to deliver my baby at Baptist hospital Main campus, but was recommended I look into this new private faculty. After the facilities tour, I preregistered to stay here and don't regret my decision. They accepted my insurance and covered my stay 100% I was the only patient on the maternity floor and was attended to like a queen. The medical team was so knowledgeable, helpful, and showed genuine care in our well-being. I wouldn't recommend a mommy-to-be to deliver anywhere else. This is what every new family should experience.

One of the worse facilities I've been to they work with Pharmco and send (PREP) HIV medication to a…read morepharmacy or address without your consent ! I thought I was coming in for a regular check up so I let them take my blood. If you don't pick it up , the medication they send to a pharmacy they do not review Lab results with you. I've never heard such a thing.

I had the pleasure of working with Alive and well in October of 2025 and was so impressed with the…read morefacility, staff, and overall vibe. Such a cool atmosphere and passionate people. Highly recommend.

If excellence had a name, it would undoubtedly be Mount Sinai Medical Center in Miami Beach…read more My experience as a patient has been truly exceptional. I underwent surgery performed by the renowned Dr. Vulcano, an outstanding physician whose expertise, dedication, and compassion inspire complete confidence. I placed my trust in his hands, and I am hopeful that, thanks to his remarkable work, I will make a full recovery from my fractures. I would also like to express my deepest gratitude to the entire hospital staff. From the doctors and nurses to every member of the support team, everyone treated me with professionalism, kindness, and genuine care. During one of the most challenging moments of my life, I found not only medical excellence but also humanity and compassion. Five stars are simply not enough to rate the quality of care provided by this hospital. Mount Sinai deserves the highest recognition for its unwavering commitment to the health, well-being, and recovery of its patients. Thank you for giving me hope and for guiding me through this journey toward recovery. Highly recommended and deserving of the highest praise. Gremaf Reyes

Be careful leaving your belongings behind when they move you or take you out of your room. Someone…read morestole my stepfather's wallet while he was having a medical procedure. They immediately used his credit cards to buy sneakers, CVS and use Uber. I dislike to assume that it had to be an employee and he was in the cardiac floor.

I. want to send a very special thank you to Cinthia in the Naranja office , she always goes above &…read morebeyond helping me & my family , she's such a very caring, beautiful lady. She truly does care about the patients she has shown me over and over through the years thank you so much for all you do

Excellent service, Dr. Concepcion is very kind and takes his time with each patient. The staff is…read morefriendly and attentive with every patient that walks in the clinic. I highly recommend Doctor's Medical Center Westchester.

Please note this review is not for this center. It is for the center in Palmetto Bay. I can't find…read moretheir location on here. I went yesterday for my annual checkup and I had a very bad cold and was losing my voice. I walked in again today because I felt worse and really needed antibiotics and prednisone. I have a chest cold, fever, cough, congestion sore throat wheezing, and a very bad cold. I spoke to MARIA BALCOM the Office Manager who promised me that my antibiotics would be at Walgreens today. I went to your office between 3:00 and 3:30, then went by the pharmacy around 6:30 and they had no prescriptions from the office. MARIA BALCOM the person that claims to be the office manager, gives out her cell phones and then blocks the patients because I can't even reach her. So not sure why she does that. This is very unprofessional for her to tell me that the doctor is going to send the medication and then forget about it. This is extremely unprofessional. This is going to force me to go into an urgent care and pay a high copayment just to get the same medication that they could've sent me. This is a medical facility, not a retail store. You guys need to get your act together. Either that or Maria BALCOM needs some serious training. Because that's not the way to treat patients. This is very unprofessional to say the least. You don't promise a patient to send their antibiotics and prednisone that they desperately need and then forget about it and not send it. Did you forget to tell the Dr? I checked again at 8:50pm and the medicine was not a Walgreens. I checked again this morning and there's no sign of any prescription being sent. Another disappointment from this Palmetto Bay center. Maria Balcom, I hate to write reviews like this, but you earned this one. When are you going to call in my medications? I'll wait an hour, then I'll be going into the urgent care because now I'm feeling even worse.

just horrible. software sucks and customer service can't even check us in…read more please avoid this sanitas company

I want to express my deepest gratitude and appreciation to the entire Tower 3 team who cared for me…read moreduring one of the most difficult and life-changing experiences I have ever faced. I came to the hospital on a Sunday, and I spent 12 days receiving care. During my stay, I was informed that I was experiencing kidney failure. Hearing that news was frightening and overwhelming, but throughout my entire journey, the doctors, nurses, and Patient Care Technicians made sure I was never alone. They continued to check on me, support me, answer my questions, and make sure I was okay every step of the way. The care, compassion, and dedication shown by the Tower 3 team truly made a difference in my life. I believe the care I received helped save my life, and I will always be grateful for the incredible people who took care of me during this challenging time. I would like to give a special shout-out and my sincerest thanks to my nurses: Elizabeth, Natacha, Yalina, Denise, and Christina. Each of you showed incredible kindness, professionalism, patience, and compassion. You treated me with respect, listened to my concerns, and helped me feel safe during a very uncertain time. I also want to give a special thank you to my Patient Care Technician, Noel. Your dedication, positive attitude, and willingness to help made a meaningful impact on my stay. Your care and support did not go unnoticed. To all the doctors, nurses, and PCTs on Tower 3: thank you for everything you did for me. You were there during a moment when I needed help the most, and your hard work and commitment gave me strength during a very difficult chapter of my life. Elizabeth, Natacha, Yalina, Denise, Christina, and Noel -- I want you to know that I truly appreciate each and every one of you. Thank you for taking care of me, supporting me, and helping me through this journey. I will never forget the kindness you showed me.

I went today to the emergency room at North Shore Medical Center after having gallbladder removal…read moresurgery last week and being in pain. Upon arrival the security ignored me and told me to took a seat. No one was at the front desk. Once the representatives at the front desk, a lady with long hair and a guy with a beard they completely ignored my need for help. It took 40 minutes for them to take me in after I threw up and was screaming and crying in pain to be helped. I was ignored multiple times by the lady in the front desk until I yelled sternly for her to tell them I needed to see someone. She made smart remarks about me to another member of the hospital saying "that one" to refer to me needing help and the lady told her "and what". Had it been a worse situation I could've been seriously hurt or worse.It is completely unacceptable how they treat patients. The nurses and doctors were very nice and understanding and took care of me as quick as they could but the front of the Emergency room needs a lot of improvement and people that actually like their jobs and have some sense of urgency. The hospital is dirty and the bathrooms smell awful. Compared to other hospitals I've been to it's clearly noticeable there is no priority to make a good impression on patients. Had I not been in such pain I would've left. I will also never recommend this place to anyone

There are moments in life when you realize that true healthcare is not just about medicine or…read moreprocedures--it's about kindness, compassion, and the people who choose to care. I was admitted to Aventura Hospital after having my shoulder stimulator removed, and unfortunately I experienced some complications, including a painful infection. It has been a very difficult and painful experience, but the extraordinary people at this hospital have made all the difference. From the Emergency Room to the second floor where I am currently staying, every single person I have met has treated me with genuine kindness, respect, professionalism, and heartfelt compassion. Although I cannot mention everyone by name, please know that each of you has my deepest gratitude. I would especially like to thank Brandon, RN, and Melissa on the second floor for their exceptional care, constant support, and wonderful attitude. I also want to express my sincere appreciation to Lili in the Emergency Room, whose warmth, patience, and dedication brought me comfort during one of the hardest moments I've faced. You didn't just take care of a patient--you cared for a person. Your smiles, your encouragement, and your humanity gave me strength when I needed it most. Thank you to everyone at Aventura Hospital. Your dedication reminds us that healing begins with compassion. I will never forget the care and love you showed me. With heartfelt gratitude. Massimo Mancuso

Incident Statement…read more Date of Incident: July 18, 2026 Approximate Time: 7:30 PM-8:36 PM Location: North Tower, First Floor Front Desk My name is Vicky Myers. On July 18, 2026, my husband, Mark Szporka, and I visited the hospital to see my friend, Aines Hernandez Gonzalez's father, Pedro Hernandez, who had undergone surgery earlier that day and was a patient at the hospital. We checked in at the North Tower first-floor front desk at approximately 7:30-7:42 PM. The room number my friend had provided was incorrect, so I called her to verify it. During that call, she was crying and repeatedly said, "Vicky, please help me. Please help." I immediately informed the two front desk employees that my friend was trapped in an elevator and was asking for help. They instructed me to tell her to press the elevator emergency alarm button and stated that only an engineer had a key to the elevator. Based on what I observed, no immediate action appeared to be taken. A short time later, my friend called again. She was crying and stated, "Vicky, I can't breathe. I'm going to die in here. I have panic and anxiety attacks. Please help." I immediately informed the front desk staff of what she had said and again requested that they respond urgently because I believed she was experiencing a medical emergency while trapped inside the elevator. By that point, approximately ten minutes had already passed. Throughout this time, my friend continued pressing the elevator emergency alarm. I repeatedly asked the front desk staff to obtain immediate assistance. While doing so, I observed the two employees look at one another, smile, and laugh. Given the circumstances, I found their demeanor to be inappropriate. Eventually, one of the employees made a telephone call. I initially believed he was contacting someone to assist with the elevator. Instead, I later learned that hospital security had been contacted because I had raised my voice while repeatedly asking for help. When it became apparent to me that no immediate action was being taken to free my friend, I went outside and called 911 Then the female officer showed up asked me what was happening, which surprised me because security had already been contacted. Based on what I observed, I did not believe the staff appreciated the urgency of the situation or responded appropriately. While the elevator alarm continued sounding, I observed employees leaving work without anyone appearing to respond to the alarm or attempt to assist. Based on the times known to me, my friend remained trapped in the elevator from approximately 7:42 PM until 8:19 PM, a total of approximately 37 minutes. There were also two police officers present, one female and one male. While my friend was still trapped, they repeatedly questioned me instead of focusing on the emergency. The female officer instructed me to lower my voice. I explained that I had repeatedly requested assistance from the front desk staff but believed no meaningful action had been taken and that I had observed staff smiling and laughing during the incident. Both officers then instructed me to leave the premises and stated that I would be arrested if I refused. At that point, I had already checked in, presented my identification, and was simply attempting to obtain emergency assistance for my friend. According to my friend, she has a history of anxiety and panic attacks. She later told me that while trapped in the elevator she experienced severe anxiety, difficulty breathing, shaking, crying, and believed she might die. By the time the fire department arrived, she had already been released from the elevator. She told me that the elevator suddenly began moving, the doors opened, and a woman who was present asked whether she was all right. When I saw Aines after she exited the elevator, she appeared pale, visibly shaken, sweating, dizzy, short of breath, crying, and emotionally distressed. I also observed a female police officer tell her to calm down despite her apparent distress. The front desk employees involved did not identify themselves or provide their names when requested. I have attached photographs of the individuals I was able to capture for identification purposes. Based on what I personally observed, I believe this incident demonstrated a serious lack of urgency, professionalism, compassion, communication, and appropriate judgment by the staff involved. In a situation involving a person trapped in an elevator who appeared to be experiencing a medical emergency, I expected staff to promptly coordinate an emergency response, communicate with the appropriate personnel, and treat the situation with the seriousness it required. This incident also raises concerns regarding the hospital's emergency procedures for elevator entrapments, including the apparent lack of an immediately available means of releasing trapped occupants or a clearly implemented emergency response protocol. I respectfully request that the hospital conduct a thor

I have read the bad reviews and they're probably from non locals. I have been to other hospitals…read morein Florida and some are newer and cleaner and they don't have doctors. This one has some awesome surgeons and nurses. The rooms are great and they're clean. The waiting areas get a lot of traffic as most patients have more than one person with them. Speaking Spanish is a plus as they will always speak Spanish to you first. Parking is in parking lot is $1 for every 20 min max $8 a day or valet. They do validate which brings the price down a bit.

BEWARE of HIGH cost of medical appointments! MAKE SURE YOU SPEAK TO THE ESTIMATES DEPT before…read moreproceeding w/any appointment. Despite our outstanding health insurance plan (BC/BS PPO) I was given an estimate of AT LEAST $2500 for a deductible for an ENT appointment. Sole MIA location charges for a HOSPITAL visit PLUS outpatient services rendered that day. For ear pain my husband was billed for hospital AND outpatient services totaling nearly $9000 ! A UM Sole Mia ENT looked into my husband's ear and retrieved a tiny piece left from an ear plug. Done. Antibiotic drops prescribed. "Hospital"charges were over $5000 and outpatient facility and additional $3000 + totaling about $9000! IMO this is a terrible abuse of their patients needing care. Shame on UM Jackson. How is this even legal?

Waiting time was very long while the office was empty. I really needed to go to the bathroom after…read morewaiting for an hour, but couldn't because I was waiting for the urine test.

I went there and had the worse experience especially with Lori Lopez the admin of the clinic. She…read morewas unprofessional not polite she had an attitude from the start. My wife had an accident at work and she was taken to that clinic first of all the wait was almost 3 hours for them to see her when they finally got in the exam room it took another 30 minutes to see a doctor when she finally did this lady Lori Lopez, she had an attitude and the worse she is not a doctor and she was saying to my wife she had nothing when my wife was in such pain with on her leg. I was asking questions and she was bothered by me asking her questions and talking to me like if i was a kid with an attitude giving me sarcastic responses. At the end they send my wife home in pain and with a such bad office experience. Don't go to this clinic is the worst experience i ever had. Lori Lopez I reporting you to your HR for your unprofessional behavior is unacceptable your HR needs to be notified.

The staff and doctors are kind, efficient and professional. The charges were very reasonable. They…read moredo not take insurance. I definitely will make this clinic my choice next time I need urgent care.

For a minute I thought this was that Motley Crue song "Dr. Feelgood" because I did come here to…read morefeel better... A couple of weeks in a row of heavy lifting at both the gym and work caught up to me and left me a little run down. I'd heard about Dr. GoodPrice from a friend who worked in the area, and came here since my usual provider didn't have an appointment. It's basically an independent pharmacy with medical assistants, a pharmacy doctor and ARNP's on staff. They're located right on 12th Avenue near Marlins' stadium and even have a free parking they share with like two other businesses. Once I came in and filled their digital "paperwork" out I received a basic medical screening. One of the nurses prepped the IV bags, patiently injected me and I sat in a recliner, akin to how your phone sits while getting charged. About an hour later, I was ready for the full moon party (and hopefully a better work week ahead)! They also do full medical checkups, treat minor emergencies like sore throats (I believe they're open until 8PM) as well as provide weight management injections.