We drove an hour to visit the store only to find the door locked with no note and no one answering…read morethe phone. The advertised store hours were from 9:00 to 3:00. This was very disappointing and poor customer service. Yelp does not have a "zero " star selection!

From the owner: Floor Coverings International provides professional flooring installation and in-home flooring…read moredesign consultations in Florence, offering hardwood flooring, luxury vinyl plank, carpet, tile, and laminate for every style and budget. As a local flooring company, we bring our Mobile Showroom with curated flooring samples straight to your door, so you can see colors and textures in your own lighting and décor. From personalized design guidance to expert installation and full flooring services, our team manages the entire process with clear communication and careful craftsmanship. Discover beautiful, durable new flooring designed around your space and schedule your free in-home consultation today.

The customer service, selection and value and quality are all excellent. The hardwood flooring…read moreselected is beautiful. The product arrived in the time quoted and no problems with pick up. All in all it was a good purchasing experience. Highly recommended!!! (Pics will be posted after installation)

you ever need to get your hardwood floors resurfaced I would not call Wilson's Floor Sanding…read moreService they are not for the working person we were supposed to get our rental home resurfaced called them told them that we work that we would be there all day Saturday and Sunday however we didn't get there at 8:00 or 9:00 in the morning because my husband get up at 3:50 in the morning and don't get home till after 4pm that being said the guy said he would give us an hour prior to coming to give us a heads up to get there he called us 15 minutes I'm sorry he text did not call 15 minutes before he showed up then called and said he was there. I told him I'm sorry you were supposed to call I can be there in 15 minutes (which technically it takes me 10 I times on time to myself). He then told me that didn't work for him he had to pick up his son and that MAYBE he would call Saturday or Sunday in which he never did!!!!!! He was very condescending, rude and arrogant like I said not for the working class unless you're sitting home all day waiting for just him or that you live there and whenever he decides to come be there then I wouldn't even bother with this company because he surely cannot bothered by anybody that is working 5 days a week 10 hour days and that needs to get a little bit of a break!!!! Being there also all day Saturdays and Sundays does not mean the crack of dawn when you have been working all week it means when you get up you go over there which usually we're there at 9:30 10:00 but that day my husband slept in and I let him (once again he was supposed to call 1 hour prior to not text or call 15 minutes before you're there and when you're there )so he was irritated to that fact. DO NOT use this company

Where do I begin if I can give this person a zero I would this person went to my aunt's house to do…read moreher wood floors she gave him $1,000 deposit in August 2 months later November the woods still sits on her living room floor he never did any work for her he refuses to give her back $1,000 deposit he doesn't answer the phone he blocked all of our phone calls like with harassing him to give us our money that he owes her he's a con artist and a ripper artist he work for cheap labor but again you get what you pay for we never had work done by this guy but he refused to give back her $1,000 he also threatened to my cousin if anything happens to his business that she would need to go check on her parents we have proof of that so I will be contacting the cops to let them know exactly what's going on please do not let this guy to come to your house to do any work first of all he's lazy he takes forever he smells he's disgusting and he also showed her his private part tried to get a date and I guess because she didn't want to date him he didn't do any work he's a horrible person very unprofessional and uneducated stay away from him

Do NOT use Florence Carpet and tile!!! They continuously misled me and outright lied for 4 months…read morewaiting on my $7000 carpet and tile order! When I finally canceled it, they told me I would have a refund by the next Monday...I didn't! Then the next Monday when I called for the 5th time to see why my check still had not arrived, they told me my carpet was in!! After 4 1/2 months, my installer was no longer available! After finally getting my carpet installed by FC&T, my installer came to install my tile, he asked where the reducers were. FC&T had failed to order the matching trim to connect my tiles to my carpet!! They totally made this a nightmare! On top of that, I was told by my installer that my carpet wasn't stretched tight enough and will have to be redone!!!!

I have been waiting 6 weeks for a simple stair runner that I was told would be here in 2-3 weeks…read moretops! I can't get anyone to even return my phone calls and I am just about out of patience. If they don't return my phone call today (7/8/21) my order will be canceled and I will get full refund or I will seek legal counsel! I was warned not to use them but I decided to give them the benefit of my doubt! I am certainly regretting this decision now! Buyers please beware!

We were in the market for new kitchen cabinets and a friends told us about FACT(Flooring and…read moreCabinet Trade Center). It's red building out at the flea market. If you are looking for cabinets at a great price that are just as good as what you can get at Lowe's or Home Depot and can get them in about 6 - 8 weeks go see Bradley! They have plenty of colors and styles and he even came out to my house to make sure all of my measurements were correct!! When I get ready to put a new vanity and add a pantry type cabinet in my bathroom, I'll be going back to FACT to talk to Bradley. Did I mention they also have flooring?? That's right, get your cabinets and flooring right there!!

From the owner: Flooring And Cabinet Tradecenter a division of Waccamaw Pottery, Inc. is a retail outlet selling…read moreat wholesale prices to the public, contractors, and installers daily. We specialize in solid wood, brand name , first quality, high end Kitchen cabinet sets and special purchase factory direct flooring , specalizing in rigid core vinyl plank flooring. Our twenty-five plus year relationship with mills, factories and various other suppliers allows us to offer top of the line items including better and best quality lighting, top name brand faucets, showers, tubs, vanities, doors, tools of the trade and 100's more remodeling items.