Sales visit in my home felt a bit stiff. When I later chose to order, I needed to put down half the…read morecost- which was fine. I mailed the check into the office. But did not get confirmation or a timeline of what to expect next (other than knowing from sales visit that it could take 6 weeks). When I checked back in, I kind of got the feeling that I had slipped through the cracks, but my blinds were ready for delivery/installation. Installation day was the best day of my Blinds Plus experience. Terry was super fast in installing and has 16 year's experience. He taught me how to use, care for, and access warranty/repair- if needed! Terry gets my stars on this review!!

Polite and professional! They subcontract for Home Depot and do a good job with scheduling and…read moreinstallation.

Wanted a large window replaced and a new door installed. Joe and his team are awesome. They show…read moreup on time, provide fair quotes and do outstanding work. These guys are true craftsmen. This is the 6th job we've had them do for us over the last 10 years. Absolutely satisfied and will call them for our next window needs.

I had some windows replaced and others repaired. When removing one old kitchen "garden-type"…read morewindow, it was immediately apparent how poorly the previous company had installed it, causing rotten wood, air seepage, etc. Specialty Screen and Glass is the type of company you hope to find to do your windows. They maxed out every criteria I had for excellence. I would hire them again in a heartbeat!

They are the best when it comes to installing windows and they keep their word about fixing…read moresomething that goes wrong.

Logan knocked on my door they were doing work in the area. Talked with me for a bit because we had…read morea bad storm in the area a few wks earlier. I told him from the very beginning that I was a disabled Veteran with limited income and that was my concern the cost. I couldn't afford it Logan said since it was damage from the wind and hail storm wole had just had that my insurance should cover the damage repair. He inspected & took pics & help me start a claim. After the adjustors came out from from USSA they gave an estimate. I told him that I had a limited income and couldn't afford to pay out of pocket the deductible amount of $2000 I could not afford that out of pocket expense. Logan agreed they would take that off the amount Logan agreed that I would only pay the amount minus the deductible. I told him I asked for the paperwork for the quote Logan said it would be sent to me so I agreed. After that this was about a week after the insurance company had approved claim the roofers came they brought a dumpster and it took a day to finish most of the roof. They cleaned up after themselves and left nothing sharp. When I went to look there was a part missing shingles & a spot right near the porch I took pictures of it & contacted Logan. Logan stopped answering directly. Shannon did his brother Said they would be out to fix it they did a few days later. Shannon said could they get a payment I again asked for the written quote and he said that his girlfriend who is the office manager was sending it out. He asked for a payment and I gave him a bank cheque for $9000. The next week foreman to start the siding while I wasn't home he pulled back a portion of the siding was pulled back & they found no board or insulation. The builders built the house without it. I was shocked when Shannon called & told me this. He told me that they would reach out to USAA. A few day later he called me saying they wouldn't cover it it was going to be $3000 extra that my policy didn't allow for that. I told him I don't have that. He said that it was necessary to be to code. I told him that I told Logan that I am a disabled Veteran with limited income and didn't have it. I talked with my brother about 3 days later who said I should have gotten something from my insurance stating that and I should call myself. I called come to find out that Shannon never called at all he had given me a price without talking with USAA. They said they had no record prior to my call regarding the missing insulation and boards. They knew nothing till I called. I asked could it be covered and they sent it back to the adjustors who reached out to them. They had already bought the siding which was sitting in my driveway prior to me finding out that I had no board or insulation I wanted to walk away right then because he lied because trust had been broken. I made sure that I texted to have a record and took videos and pictures. I asked him what kind of boards were needed he told me and I went to look online for them myself. Found them for much cheaper than I was told at home depot. I called him after USAA said they would cover it. I nearly maxed my card. After that I bought the board for roughly $600 not $3000 I was told by Shannon plus the box of nails and tarps to cover and go under to protect them. I called him after I had them delivered and said I had bought the board. He proceeded to tell me how they had to go back and for with the insurance company. However USAA had already contacted me letting me know that my policy covered that provision. They started a few days later. I was told by my neighbor they had used their electric for their equipment. I apologized I thought they would have their own like the roofers did. They also had left my water on. I found out after coming home from my brothers. The board were uncovered. They had leaned item against my neighbors house, destroyed their rare flower on the side of the house and trash and debris was everywhere. I had my nephew move the items leaning against my neighbors house. We also bagged up the scattered trash some nine bags with my garbage bags. I took videos and pictures after this happened multiple days I called and texted Logan and Shannon about this also. I leave right next to a nature preserve I was worried about the siding being off and nothing covering it leave it open to the rain and rodents. He said the would take of $150 for the water. Which mind you over the next 8 weeks would be left on all the time. They started leaving trash & construction debris everywhere. Leaning equipment, materials & trash against my neighbors house. Board uncovered my home exposed nephews, other family. They also used my outdoor outlet for my stairlift they unplugged& broke it had to call the VA for a repair& was without my lift. Which I needed. I injured myself on the debris left in the yard. Causing injury Finished 2 mths later. NEVER got estimate broke my flood lights leaking gutters

We recently moved back to Ohio and the movers broke our glass table top. Frank's Glass created a…read moreperfect custom replacement piece. All of the staff is friendly too.

We had a rock hit the windshield today and drove to Safelite and couldn't get in until next week…read more Drove up to Franks Glass and they took care of us right away and it was half the price of Safelite!

AE Door originally installed our garage door and opener in 2012. I called them late last week to…read moreset up an appointment to replace the seal at the bottom of our garage door and to do an overall check-up and lubrication of our door and automatic door opener. I was able to get a service appointment quickly and at a convenient time. Ron Schmidt arrived when he said he would and performed all the service in less than 30 minutes from his arrival. The new seal should keep out small critters - and probably large bugs, and the garage door is much quieter now when it goes up and down.

awful people, had them at my home to service garage door...their "tech" broke the exterior pad…read morewhile trying to fix it...then i was told to search the web to find the part needed to fix what he broke...then i persisted and they said they'd get back to me...then they lied saying i had come to their showroom which is not true nor have i ever been to their showroom and that's not even pertinent to the issue...i was handed off to someone in their maze of experts who said they'd get back to me, that's a year or so ago...warning to those that believe their ads and hype, they are absolutely terrible, they lie, they don't follow up and they should be avoided like the plague which is actually a good description of these people...stay away unless you want to be ripped off...pass the word to others please...

I contacted The Glass Guru because the bay window in our home was seriously fogged. It occurred…read morerandomly. I decided to wash the window and then noticed a small fog and it quickly took over the entire window. They came and gave us an estimate and I was very surprised how affordable the cost was. Within two weeks they had a service technician at the house and the window looks brand new.

They replaced the cranks on 11 windows and did a perfect job. This was the only place we found with…read morethe knowledge to make the repairs without replacing the entire window. Excellent work.

Could not even get a proposal from them. It was a comedy of errors…read more We saw them at a home remodeling show and scheduled for someone to come out. We spoke with their scheduling person who arranged the appointment. Within a few hours, while I'm still at the home remodeling show, I get a call from them stating that they had no one available and we needed to reschedule. At the appointment, the designer was very good and went over the options with us. He was there for three hours but was unable to give us a proposal because he was having "iPad issues" and we also had things we needed to do. He said he had a couple stops to make after leaving our place and would send us the proposal that afternoon. We get an email later from "Terry" asking us how it went. I responded that we never received a proposal. I was told to check my spam folder, which I had already done, and responded that we never received it. After a few email exchanges, it becomes evident that "Terry" never talked to the designer and finally had to admit that none was sent and that they would get one to us. After a few more days, we finally gave up. Even though the product construction looks of good quality, we just couldn't continue. With as much work as it took (over two weeks) to not even get a proposal, we didn't want to have to deal with this type of dysfunctional company for a project that was probably going to cost in excess of $20-30k. Additionally they are exclusive to Moen products and were locked into only one selection in the color we wanted. The color selections on the rest of the product was quite limited and we felt we would be compromising. My wife and I have both built and remodeled homes and condos for ourselves many times. We have a lot of experience dealing with contractors and vendors in the building industry. This company gives off a bad vibe, with plenty of red flags, that tell me not to deal with them. They brag about how many jobs they have going every day and I think they have just gotten too big and can't manage what they have. Go forward with them at your own peril...you have been warned.

Improve It made it right refunded the costs to get our sensors fixed and did a good job on the…read moresills . Will use again. The were easy to work with to get things done.

CHI Window Replacement: We are very pleased with our windows, the quality, price & workers. We…read morecould not have asked for anything more. L & J Graham

Do not bother calling C H I Rob Montanus and John…read moreLetter(sp?) were completely unprofessional. They did not return calls. When John admitted the paperwork got lost.... they still did not come out to fix the problem. weeks went my and my house sustained further damage(I had to Pay for)....Very frustrating Rob and John, do not burn customers like this. If you are too busy. Tell me so I could have got someone else.