The hotel is cute, the staff are nice. I hate to say anything negative about people in hospitality…read moreas it's hard work, but I've never seen anything like this in a room let alone a $200 one. My bed was a bloody mess that covered all sheets and the pillows. I'm hesitant to post a picture because it's a bit gory. I'm honestly not sure how this can happen in a hotel room. I couldn't sleep in it.

A charming West Texas gem with vintage flair and genuine hospitality…read more I've driven along I-10 between El Paso and points east more times than I can count, but somehow, I'd never stopped at Hotel El Capitan in Van Horn--a fact that has repeatedly surprised my physician, who has raved about it for years. Now I understand why. Hotel El Capitan is part of a small group of historic hotels in Texas (think Hotel Paisano in Marfa), and it brings that same kind of cinematic charm and small-town elegance to Van Horn. While most of the lodging in the area consists of typical roadside chains, El Capitan stands out as a true destination--picturesque, warm, and full of character. The experience begins with a beautiful courtyard that feels like a hidden oasis. There's a fountain at the center and plenty of outdoor seating, where guests can enjoy food and drinks from the on-site restaurant. Inside, the lobby is cozy and inviting--exactly the kind of place you want to settle into after a long drive. Though Van Horn is only about 90 minutes from El Paso, I was glad I made the decision to spend the night. My room had a charming mid-century vibe, with furniture that looked lovingly preserved from the 1950s or '60s. The bed was incredibly comfortable, and to my delight, the room included a private outdoor patio with two chaise lounges and a table--perfect for a quiet moment under the West Texas sky. The restaurant, like the hotel itself, keeps things traditional but thoughtful. The menu leans Texas-style with clear Mexican influences, and the service was warm and attentive. I ordered the pistachio-crusted chicken with a glass of wine, and it was the ideal wind-down meal. The next morning's breakfast buffet hit all the right notes--classic continental offerings with a few Southwestern touches that made it feel more personal. While I may not have frequent reasons to stay overnight in Van Horn, I'm really glad I took the detour this time. Hotel El Capitan is a little slice of West Texas history and hospitality, and it absolutely deserves its reputation as a must-see stop on the road.

Another fine example, where you cannot judge a book by its cover…read more Of all the budget, and economy places that I have stayed, I have never seen one where, despite the small size, the room was this nicely done up. Or, having what essentially amounted to open-ended garage for most of the rooms. While the room does have a microwave, and mini fridge, a clock on the microwave read zero call 0:00. So, I had not realized that I drove through two time zones! Only after going out to dinner, and seeing that the place closed in 45 minutes, did I realize something was wrong. I found the bed to be quite comfortable. And the hot water was plentiful. The Wi-Fi is free, and secured. However, in my room, the signal strength was not at maximum. So, it worked fine for text. But, when it came to images, it took a while. Also, there's enough outlets to charge everyone's devices. 8-) If you don't mind having to either eat out for every meal, or being a microwave chef, this small little place would do well for an Extended Stay. The AC ran quietly, and work very well. However, due to the room design, the area where the bed was, cooled off quicker than the rest of the room. However, there could be one problem for some people; if you have a habit of jumping out of bed oh, you may find yourself back in bed, because you bounced off the wall.

This place is remodeled very nicely. We were hauling a trailer and parking was no problem. Family…read moreowned and very nice. Shower pressure was awesome and hotel was super clean.

How neatly there weren't a ton of great choices in this area. A lot of hotels had bugs and poor…read morereviews. The pool was in disrepair and was dirty and closed. No in room coffee but decent breakfast in the morning and the staff is very nice. I was there during off time on a Friday traveling long distance. I just wanted quite clean and easy, which it was. Parking is easy and check in and out is very easy. I would say this is a better choice than a lot Of the others in this area. Good Medium price and no bugs

I have made the long roadtrip from Phoenix to Houston three times. Van Horn, Texas happens to be…read morethe midway point. This super small town in West Texas has become my stopping point to rest for the night. Located right off of I-10, Holiday Inn Express & Suites Van Horn has been a good fit for what I'm looking for. Let's go through that. First off, they have free parking. I absolutely hate paying for parking at hotels, so I'm happy that's not a factor here. Second, as a member, you get several nice perks. One of them is a free water upon check in (they don't always remember, so make sure to remind them if need be). Another is late check out. Since I tend to get in late, being able to check out past the normal check out hour of noon allows me to get a good night's rest. Which is essential for a long road trip. Third, they have free breakfast. And it's better than the typical continental breakfast you see at other hotels. On my last visit, I had scrambled eggs, a bagel, a biscuit, breakfast sausage, cereal, pancakes, and cinnamon rolls. Not a bad haul! The rooms are comfortable and do the job. They aren't spotless, I found some stuff behind the bed and a hair in the shower, but overall, pretty decent. It's a Holiday Inn after all, I wasn't expecting the Ritz Carlton. They're also pet friendly and offer a decent rate for both cats and dogs. Some hotel have ridiculous pet fees or they don't allow cats (what's up with that?). That's not a problem here. Overall, I've stayed here six times and the visits have been pleasant. I've only had one incident. On one occasion, a young lady with brunette hair was working the front desk (I didn't get her hair). They have three dollies that you can use if needed to get your stuff up to your room. I always use one because I have a lot of stuff (it is a road trip after all). When I checked in, all of the three dollies were gone. The lady working the front desk informed me that a large party had come and had taken them all. She said she would check in 5-10 minutes. I waited. She then went up and said the dollies were not in the hallway. I said why wouldn't you knock on their door? She said she didn't know what room they're in. Rookie mistake. You have to jot this down to prevent a pickle like this. After wasting 20+ minutes after arriving late and being on the road for a long time, I finally convinced her to let me borrow the dolly that is used by the staff. It was frustrating that a solution was finally figured out after I had to push her multiple times to help. While disappointing, 9 times out of 10, my experience here has been solid.

Not bad at all. It's a small location because this is a drive thru town, but the rooms are very…read moreclean, and the beds are mostly comfortable. This location allows cats, and mine were content to stare out the window behind the curtains. XD Breakfast wasn't bad. The biscuits were a little cold but they tasted good with the gravy. I can't eat egg at all, so I can't say if the other fare was any good. Would recommend if you're just passing through.

HORRIBLE!!! Do not stay here if your worried about water…read more During my shower in the morning, the water just stopped. I dried off, went to the desk and they said yeah the city does this to us. They knew this might happen and never informed a guest. I had to go to a meeting and then drive six hours with soap all over me until my next hotel in Austin. Avoid this hotel stay anywhere else!!!

Great little motel. Very clean. Front office gentleman was polite and friendly. It was the perfect,…read moreaffordable, quiet stop on our way through west TX.

So far so good Clean…read moreTidy Roomy Clean Did i mention clean???? Theres s fridge, a micro and a big tv, u can stay easily for a few daze. No fancy breakfast, but Gilberts is next door. Triqxee approved

If you plan on staying in Van Horn this is by far the best place to stay. I have two small dogs and…read morethey are pet friendly and do not charge extra. This lovely family owned establishment makes you feel like you are staying at home. The rooms have all been remodeled and the bed and linens are high end hotel quality. I had a room with a small fridge and a microwave and it was very nice and convenient. Cannot say enough nice things about this lovely establishment.

We stayed here after reading reviews of area hotels. I have been travelling through Van Horn for…read moremost of my life. We found this to be a refreshing, clean and comfortable stay. We loved it enough that we are staying again on our way back. If I had any negative at all it was the coffee lol. Great place to stay if you want a good nights sleep in a spotlessly clean room. I will stay here anytime I am in Van Horn and recommend anyone else in the area do the same.

Nicely appointed room, comfy bed, nice mini fridge and micro, very pleasant shower. Pool included…read moreand very friendly staff! Close by shopping. Hot breakfast was amazing! We made our own waffle which came out shaped like Texas! The kids loved it and so did I! The eggs, hash browns, cereal and fruit were great to have. Also: a good place to bird watch depending on the season.

Old, smelled really bad, dead bug on the wall... I'm still wondering how long it's been there? We…read morereserved a handicap room, commode is low, step in tub to shower, tub is high and hard to step over... one chair not handicapped at all! Pictures on the website, definitely not the room we got. People walking in the room above were very loud. And if anyone took a shower sounded like they were in our bathroom. Pros close to I10! Noisy goes with easy access!

My husband and I shared a ribeye cooked to a perfect medium-rare/plus we got the Southwest Wedge…read moreSalad and asked for it to be chopped. We substituted French fries for the mashed potatoes. My husband ordered a beer and I got a spicy mango margarita. Do yourself a favor and order the above. It was wonderful. The steak was simple and perfect. The fries were crispy and the salad was a perfect marriage of all the flavors combined. The staff were so nice and attentive. The dining room is quaint and historic.

I stayed in Van Horn for one night on my way to Guadalupe National Park from Texas. The town didn't…read morehave a whole lot to offer, so I was pleased to discover this nice restaurant. I ordered the 10oz Ribeye steak, which was cooked to perfection, and served with a great-tasting side of mashed potatoes. For dessert, the waitress recommended the Pecan Bourbon Bread Pudding, so I just had to try it. It was very sweet and delicious. I really enjoyed my meal here and very glad to have found this restaurant in the middle of nowhere.

This was a quick stop sleep and go. Place is old. A little dirtyer than one would hope. Great…read morehelp from front desk lady. Easy check out. And we were off !!!!!

THEY STOLE my five hundred dollar MASSAGE GUN I left next to the bed !!!! Manager is telling me…read morethey never found it !!! The maid that worked that morning stole it clearly , and this is a 500 dollar Theragun From Dicks sporting goods. I have tremendous pain daily and I use this often for that pain !! The hotel and manager I am not done with yet. They either need to get it back to me or send me a check for 500 dollars !!!!

It had been a long days drive: we started in Fort Worth, and planned to stop in El Paso. However we…read morechanged out minds and stopped in Van Horn. Although we planned to stay elsewhere, we saw the Red Roof Inn sign, and decided to check it out. Laura was at the front desk. She listened to our needs and made recommendations regarding rooms and rates. She was not only professional but had a great sense of humor. The hotel common areas and grounds were well kept and clean. Our room was large and spotless. WiFi connection was solid. My only disappointment was in the complimentary breakfast provided the next morning. There were fountain juices, breads for toasting, apples,a small assortment of cereals, and two 'make your own waffles' waffle-makers with easy to read and follow directions posted by each waffle maker. Syrup, butter, and jelly packets were plentiful. But no milk? A covered chafing dish had a flame burning underneath but lifting the cover revealed...nothing but steam. Eggs and bacon to go with the waffles would have made this stay perfect Subtract the incomplete breakfast, our brief stay at Van Horn's, Red Roof Inn was outstanding. I very much recommend it and Laura.

Best Red Roof Inn I've ever seen. The staff under the manager, Cathy has been incredible. I co-own…read morea construction company and have been staying here since the end of September 2023 (it is now April 2024). We (the owners) went to every hotel in town in order to find the best accommodations for ourselves and our crew. Red Roof Inn was actually the last hotel we went to. Great price, clean/large rooms, complimentary conference room, free continental breakfast, coin laundry on site, outdoor area with grills, kitchenettes with large fridge all made it worthwhile from a business stand point. Our crew have been very happy with the accommodations as well. They can cook in their rooms and send more money home to their families. Now about Cathy, the manager. She goes above and beyond and takes personal pride in making this Red Roof Inn the very best it can be. There is always someone cleaning, sweeping, mopping the hallways, dining area, lobby, etc. The staff is courteous and work diligently to make sure we are comfortable and our needs are addressed quickly. The cleaning staff is efficient and helpful. Cathy works tirelessly with her staff to provide a cohesive and positive experience for all the guests. I am a educator/trainer and I see how well she trains her staff and her patience as she does so. If you want a decent, clean and affordable place to lay your head at night, come see Cathy. She will make it worth your while.