David was our service technician. He was very thorough in his work. I appreciate him coming out to take care of our ant problems. And thank you for being considerate and putting on shoe covers. read more

A man named Stockton insulted the heck out of my boyfriend after he told him we already have pest control services and that I, his girlfriend, knew the information. Stockton asked my boyfriend, who was the man of the house and what time would he be home? He is lucky the woman of the house wasn't there to hear that. Obviously, we will NEVER use this company based on that interaction. read more

EcoShield Pest Solutions - Stockton who insulted my boyfriend for no reason - Pest Control Near Me - Lakewood, Washington

Once again, another representative from this company completely ignores our clearly visible, No Soliciting, sign and knocks on our door. Another Zoom meeting comes to an abrupt end as my canine pack responds to a knock that never should have happened. Let it be known that this company encourages this kind of behavior despite what they may say in responses online. All of their representatives have confessed that they are told to ignore any posted signage. read more

EcoShield Pest Solutions - Ignores the sign after reading it and knocks. - Pest Control Near Me - Lakewood, Washington

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Be wary of this company's sales tactics and hidden cancellation fees. This page for a class action lawsuit gives a very thorough description of their methods. https://www.lawforpeople.com/pest-control-lawsuit/ecoshield-lawsuit/ *Please note that this is a national organization. It's possible that some franchises are more honest. Our bad experience was with the franchise in Oregon. read more

One star is generous. They're basically running a scam. I gladly paid the fee to cancel. DON'T SIGN THE CONTRACT

employee brett sharp came out to do our bimonthly service, which was almost a month late. my wife stayed home becuase she wanted to point a few things. she never saw him and our back yard was not touched at all. they were great the first service but after the manager comes out to finish what brett didn't i'm close to canceling the service read more

Amazing company and people. They've come to my house probably more times than I can count and each time, they're so so kind and friendly about it. The last time, we had Brett come to our house to Dewebb it and he thankfully killed the live spiders we saw in my garage!! They called in advance but I spaced they were coming that day so they were only able to do the garage and backyard, but he left so many traps for me and put them all together! Brett told me where to place them and honestly these traps freaking work! It's scary seeing the big spider for me, but I'm glad it dies due to the stick pad. This company always does a phenomenal job. Highly recommend. Ps. I will admit, I was very frustrated with them at first because I swear I started to see the most spiders I've ever seen in my life. Well, I didn't realize their product is slow acting so it's environmental, pet and family friendly which I appreciate especially with having a newborn. Every time I've called to complain about the influx of spiders, they've been very kind and have sent someone out. I appreciate them very much! read more

Claimed they came to my house to and completed a service on the second month of having hired them. Nobody was home so they couldnt come in and still got charged for a completed service. After going back and forth they claimed they still had to charge and now it's in collections for double the amount Thanks alot scammers read more

Don't do it! The salesman lied right through his front teeth! Then I called and tried to cancel it because he lied and they said too bad! They do a terrible job and they are here for about 10 minutes. Maybe every few months just to charge you an extra 240 bucks! Go anywhere but here literally anywhere read more

Please read real reviews before wasting time and money! Harmful chemicals and pressure tactics, considering joing class action suit, after they came to my house a second time! And this is after not refunding my money! And telling me to send the autopsy report for my animals, if they die to prove it was their chemicals! Thanks Jahy for your kind words! read more

Terrible crooks!!! I'm going to cancel big mistake they try to upsell everything! After paying 2100.00 for mice in the crawl space blocking the entrances I still have them and they want me to wait a week for removal of 4 floor sticky papers of dead mice. They are stinking just awful. They said they would sent a technician to remove them instead they sent an inspector to upsell everything from insulation to vapor shields I still have the dead mice he refused to remove them! read more

We are very happy with EcoShield in Poulsbo‼ They have always shown up & preformed a full service! Brandon came yesterday & arrived early He was very friendly, answered all my questions & sprayed all around our foundation taking extra care not to step on our plants & shrubs‼ Thanks Brandon read more

Service area was Gig Harbor. I sadly paid for this service, in retrospect, for 5 years. When I realized that the service probably doesn't benefit much and most of the time do not address the things I had asked for (spider webs on outdoor back patio, etc.) it was time to cancel. I work full time as a surgeon and do not have the luxury to call during business hours to cancel service. I tried for 3 months when the opportunity arose but never an answer. I had quarterly service in Aug 2025 where I was charged 163$. I disputed the charge because the company MAKES IT IMPOSSIBLE TO MANGE ACCOUNTS OUTSIDE OF BUSINESS HOURS AND WEEKENDS. I was unable to physically cancel this service. Of course like a poorly managed, immoral bunch of cowards who lack common human decency and empathy, they sent my balance to a collections agency in CA. I called EcoShield the next day to talk to the first line customer support, then her supervisor "Jax" who admitted that the lack of account control was not ideal but the internet and IT world is "ever changing". Never the less, I asked to speak with his manager who was not available, and was supposed to call me back that calendar day so I should "keep my phone line open." Would you believe that I never received any phone call. After discussing with my legal friends, they advised that there is little chance this will hold in small claims court and reimbursement for service cannot be held because of a poorly run business with poor principles and even worse customer service. So I paid the 163$ to rid of this headache. I WOULD STRONGLY RECOMMMEND NOT STARTING WITH THIS BUSINESS THAT (1) LEAVES VERY LITTLE MEANS TO HAVE AN OUT WHEN NEEDED NOR THE PLATFORM TO MANAGE ACCOUNTS, (2) LACKS THE DECENCY OR THE MORAL CHARACTER TO ACKNOWLEDGE CUSTOMER DISSATISFACTION AND (3) REFUSES TO ACCEPT RESPONSIBILITY. read more

Shayne inspected the crawl space and the attic and was helpful, professional, and efficient. December 16th at 11 a.m. Cindy McGuiness read more

After an encounter with one of their salespeople, I will never do business with this company and all my neighbors feel the same way. I clearly have a NO SOLICITATION sign on my door, as do my neighbors, and this clown completely ignored it. Made up some story about being in the area servicing a neighbor who doesn't exist. This is part of their sales tactic apparently. Google it and you'll see people across the country complaining about this tactic and how bizarre it is... because it is pretty weird. Tons of people on Reddit talking about similar encounters. I told this clown several times I wasn't interested and he continue to do his pitch instead of just leaving like a person with common sense would. Left me a card which I promptly threw away. Then he continues to patrol my street for HOURS afterwards (my cameras kept picking him up). No joke: four hours later he was still at it. As soon as a car would go down the street and pull into a driveway, he'd come walking down the street and pounce on them. I saw him going up to the same doors multiple times just incase anyone was home that wasn't there before. Great way to lose potential clients, morons. Corporate appears to be ok with this and is training them to conduct themselves in this way. Next time, I'll just call the cops for prowling or any number of things that fit the highly suspicious behavior this clown was engaging in. EDIT: Come to find out EcoShield Pest Solutions is a MLM scam: salesperson was probably conned by a trusted friend or family member to buy a bunch of this garbage product with promises they 'll see a huge return on their investment. Realizing it is garbage and no one wants it, dude is super "motivated" (i.e., pushy) to recover his initial investment. Guaranteed most of the five star reviews on here are from fake accounts. read more

I feel so disappointed with your mole control service. Your mole control service doesn't work at all and still charge me. Please do not come and do not charge me. read more

I signed up for a year to have my home on Hood Canal serviced. Near the end of our year we decided to terminate their services and notified them over the phone in a timely manner (even before their last service to us). They continued to service us after the year had expired and charged us for a service we did not request or contract for. Now they said we are late in paying their bill. I have called them too many times to count and asked to speak with their manager or owner. They would not even give me the name of their manager or owner. No one in authority will return my phone calls. The only calls I receive are from their billing department. From my perspective they have internal communication problems and choose to direct any adverse issue to their customer. I would not recommend them at all. read more

This company tricked my elderly neighbor into signing their contract, with the "We're in your neighborhood..." scam. She didn't understand that she was signing a contract with a large cancellation fee, and she already had service from another pest control company, thinking this was the same company. The other company had clearly labeled rodent bait stations placed on her property. The company is now giving her the runaround, refusing to cancel without her paying the fee, and threatening collections. read more

I've had three separate visits in just two days from EcoShield's door-to-door sales reps, even though I have a clearly posted "NO SOLICITING" sign on my front door. The sign is being completely ignored. This kind of repeated and unwanted contact is intrusive and starting to feel like trespassing. It's incredibly frustrating to have my privacy disrespected like this. Companies should train their representatives to respect posted signs and basic boundaries. Needless to say, they won't be getting any business from me. read more

They provided the service, BUT ITS DIFFICULT TO CANCEL EVEN IF YOU HAVE COMPLETED THEIR CONTRACT OBLIGATIONS! Cancelling the service was impossible! They won't cancel via email and when you call you get the run around. I was so frustrated by the end of the call I felt like screaming. Note: They have a very strict contract with heavy penalties if you cancel before the end of contract. Go to a local company- not this one! read more

The one star is for the older gentleman i had come out once and actually fix my ant problem other then that they're just doing what I can do and after my year was up they got more pushy with the service they stopped texting and just sent people out my backyard is locked in so they couldn't do a full service and as I was on the phone canceling I'm sure it's their job he just kept offering me more service after yelling at him for a good while he finally said he'd cancel and hung up read more

DO NOT SiGN UP..this is a scam. They come to sell their service. The man said I could cancel at anytime, as long as I paid two services, there would be no fee. I canceled the service, but now they want me to pay a fee. I already did what he told me I need to do by paying for two services. Now they want to harass and threaten when their service did not work to get rid of the problem. I will be calling the attorney general and the BBB. I had to at least put one star, but really they should get zero! read more

This company is the WORST. Customer Service is nonexistent. They don't listen to any voice messages you leave them. They don't read any emails you send. They don't read any text messages either. In the roughly 6 months I had hired Ecoshield, they never once had the ability to complete a service. There was ALWAYS something missed that someone else had to come back out to do, or some tool they should have had but didn't so I had to wait until "next time" and was assured the next technician would have the tool (they never did). Now that I have fired them, they are trying to charge me for services that were never completed. I have talked to more than a handful of Ecoshield employees and each one tells me they will make the request to have the charges removed from my account due to the number of ongoing issues I have had with them. But I never hear back. Most recently was Michelle Diola. Never heard back and I continue to get harassed for an outstanding balance for services never completed. Ecoshield is a total shit show and their infrastructure needs improvement. Their customer service is nonexistent. read more

This is ridiculous company and ridiculous customer support. Rats woke me up for the last 4 months in the middle of the night and they told me ai don't have any:)) Then I said if they can't fulfill their promise to get rid of pest in my home I won't pay anymore. Asked customer support to create a ticket with a complaint or tell me who I'm speaking with ID, number, or give me a reference number to the recorded conversation. Nothing. No response, like you ate talking to a wall, they sent me to collectors. Never again. Terminix was way better, this is just a joke read more

We tried the service. After 3 times we decided we needed to cancel. They continue to ask for payment for supposedly breaking a contract. We have tried 2 times to cancel but they just keep asking for payment for services that did not happen. Not pleasant to talk with the phone reps. They just like to argue! read more

Was great until we had a billing descrepentcy and they wouldn't speak to me about resolution. Just kept emailing and texting me saying that I was ignoring them and I needed to reach out. I have at least 6 texts and 4 emails telling my story and asking for someone to get back to me. After the collection threats started I knew it was time to cut all ties. I paid for a service I never received and cancelled my subscription. I was then inundated with texts telling me they wouldn't close my subscription until I called them directly to talk about why I was cancelling. Seriously? Someone talk to each other and look in a freaking file?!?! It gets worse. I call and they tell me that now is a really bad time to stop service because eggs were being laid yada yada yada. Scare tactics plain and simple. After I called them out on that they offered me $20 off to stay and I finally ended the conversation. I highly recommend not using this company. read more

Do not EVER use Ecoshield Pest Control services! We've canceled our service three times and they came out again today and now expect payment! It says, "call us to cancel!" We've tried since May to get this done! Total BS Maybe we all need to call! #ecoshield #pestcontrolservice read more

EcoShield Pest Solutions - A text message - Pest Control Near Me - Lakewood, Washington

So after Ecoshield refusing to cancel our service and repeated daily calls they referred us to a collection agency. I've contacted the state attorney general for their predatory business practices. I'll update once his office gets back to me. Do not use this company. They won't let you stop service. Shocking. They got in trouble for this and many other things Washingtonians are complaining about in Michigan. https://www.michigan.gov/ag/news/press-releases/2024/06/20/ag-nessel-reaches-compliance-agreement-with-ecoshield-pest-solutions read more

Luke did a great job of listening, answering my questions and then summarizing the service before he left. I am very happy with this company and their technicians. read more

Very shady company with rude, pushy salesmen who ignore your no soliciting sign. I would never do business with this company.

Beware! Poor job left a wasp nest on the house. What's the point of paying someone to be there less than 5 minutes and not even do their job. Also cancelling the membership is a hassle. They don't understand cancelation as they try to make you a stay with them. Very push. If I had know what the costumer service was going to be like I would have never gone with them. I would look at other pest control if you want a better quality job read more

EcoShield Pest Solutions - Wasp nest. It's looks like they are cleaning and doing their job but they aren't. - Pest Control Near Me - Lakewood, Washington

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Ecoshield imported the EcoAirDoctor badge from Japan, falsely describing it as air purifiers rather than pesticides, which would have subjected the entry to inspection by the EPA. In addition to falsely describing the nature of the goods, the entry documents undervalued the shipment by over $500,000, allowing the defendants to evade $33,919 in Customs duties. The sentence imposed required the defendants to pay restitution of $86,754 to U.S. Customs to cover the loss of duty and the cost of disposing of seized EcoAirDoctor badges. The defendants profited handsomely from the sale of the illegally-imported pesticides. At the outset of the pandemic, the badges, purchased for $6.25 each, were then sold to the public in the United States for $20.95 each, plus shipping. During the first six months of 2020, the defendants pocketed $1,132,950 from the sale of the badges, including sales occurring outside the United States. The Federal Trade Commission issued a warning letter on April 27, 2020, advising the company not to make unsubstantiated claims for Coronavirus protection, and on July 24, 2020, the EPA issued a Stop, Sale, Use or Removal Order. The sentence requires the defendants to forfeit $427,689 in proceeds from the sale of the badges within the United States. See for yourself at: https://www.justice.gov/opa/pr/california-firm-and-owner-sentenced-covid-19-fraud-scheme read more

They ignored my no soliciting sign, they offered me a singular service but what they really meant by a single service was a yearly subscription with a heavy termination fee. I wish I would have checked yelp sooner to understand what kind of company this is. Just be aware that if you signed anything at the door before you came to Yelp you're already screwed. read more

Lloyd visited my home today to perform quarterly pest control. He was professional and performed all contracted services. I feel I am getting good value in the services performed. read more

This company has been frequenting our neighborhood and harassing everyone. Their door to door salesmen will not take no for an answer, and continues to knock on people's doors AND WINDOWS (even looking inside), until they answer. They ignore "No Soliciting" signs, and when told no, get extremely pushy and even lie by dropping the names of neighbors they say they are spraying for (but aren't). One neighbor even has video of one of the salesmen walking into her garage and telling her children to go get their mom or dad. NOT OKAY. read more

Peter Simons from Ecoshield came out to my house to do a rodent inspection. I thought he was thorough, honest and provided me with good information. Thank you Pete. read more

We submitted a complaint to the city in late May after someone from Ecoshield knocked on our door to sell us pest control services (that we didn't need). They completely ignored our "No Soliciting" sign and did not have the required city vendor permit on display, two violations of the Seattle Municipal Code. Why am I not surprised when last night I was across town at a friend's house only to have Ecoshield come to their door doing exactly the same thing!? This company is horrible to interrupt people in their own homes, trying to sell them services, in a manner that is against city laws. We would never do business with a company that behaves so despicably. read more

New service for us. So far so good. They have been here when they say and performed their tasks

Nicolas just did my quarterly inspection and spraying. This company is great and each employee who has been here is polite and does a great job, including Nicolas. read more

Fantastic company! They provide an excellent service . All the techs have been friendly and are extremely knowledgeable. The office staff is also excellent to communicate with. They've always handled my issues in a timely manner. Would recommend! read more