Gus was the perfect driver. He took me from Hamden to Statford and back again on New Year's Eve…read more Not only is he a safe and courteous driver, he is also a great conversationalist. I highly recommend this company and Gus!

unprofessiona, ignorant and rude. Asked for a ride, told me 30 minutes without knowing the…read morelocations the ignored me

Called A&S because I have used them before at Tweed and needed a similar ride again from Tweed, 4…read moremiles to our home. When I called I told them the flight which was coming out of West Palm Beach. They said no problem; just call when you arrive. I said the plane is delayed and going to be late; again no problem just call when you land. So when we landed I called and called and called. Five times. No answer and no taxi ride as planned. I'll use a different ride service in the future.

One of the best taxi services i called , he was fast ,friendly and the price was better the the…read moreother cab services . I'll b calling him again thanks for the great service

Awful company. Called to file a complaint on a driver who was driving recklessly. As I'm recounting…read moremy experience, the "supervisor" laughs after I asked why she needed my name. Extremely disrespectful and unprofessional from top to bottom. Highly advise on using a different car service.

I have been traveling with the company for 3 years and had good experiences. For some reason lately…read morethey have been sending my ride to a similar address in a city 45 minutes away. I am trying to get to VS appointments and the ride is scheduled via the VA. For the last two weeks I have dealt with the wrong city issue. When I call they tell me that we have wrong address, how do you have the wrong address wen you have been coming to my house for 3 years. The drivers are friendly and outstanding, the main office is rude and incompetent. ​

The first booking I ever made with Uber, went well. I reserved an Uber several days in advance of a…read moreride to the airport - which is 27/miles from my home (a 31/min ride). The cost was reasonable $36.79 for a 4:30AM pickup on a Thursday. I tipped my driver 25%. My second Uber booking was ultimately a FAILURE. This was my return trip from the airport to my home, two days later on Saturday evening. Landing at 9:30/PM, retrieving baggage and contacting Uber at 10:00/PM. The least expensive Uber was $136.00 and the prices went up according to vehicle. That is "quadruple" what I paid two days earlier. This fee is/was, nothing but a scam and a ripoff. Totally taking advantage of weary travelers who want to get home. I would not pay the fee. I did not book an Uber. I took a taxi for $77.00 which is also expensive - but I had little choice, I paid. I will find other alternatives in the future, like hiring a neighbor.

Heads up to anyone who uses Uber they will not give you your money back even if they have to by the…read moreterms in the cancelation fee spot. So In terms for cancelation it specifies that if u cancel after 5 mins you get charged a fee. I canceled in 1 minute. Now also if driver is not on route I also dont get charged. Now they charged me a fee even tho it says they wouldn't charge one. Im trying to fight them on it and they purposely closed my ticket and didnt give me the yes no option where u can try to get more help. They even made it so the AI won't connect you to representatives. Here's the terms where it shows when they do or don't apply fees:

Given that I travel a lot, I haven't bothered to buy a car in new haven. Also because these guys…read morehave saved my butt on several occasions! Tim is my favorite driver. He was the first person I met when I was moving - he picked me up from Union Station and drove me to work. In the 15 minutes it took for us to get there, he'd given me the lowdown on the city, and his own number in case I couldn't get through the main line. Fabulous! During the snowmageddon that was CT this winter, they would show up right on time. When they couldn't, they would tell me, and not keep me hanging - which I really appreciate - other taxi companies have done that, grr! In decent weather they show up in 10min flat. (caveat: I live in downtown new haven). In the snow/ rain, up to 20minutes. I've never missed a meeting or a train in 8 months of using them a few times a week. If they're late, or if we're stuck in traffic too long, I've known the drivers to stop the meter. Who does that?! The only reason I'm taking one star off is because the main line takes a while to get through. Try to score a driver's personal number, that makes life easier...

I was waiting a 7 min drive from downtown new haven. Dispatcher said 15 mins. I call after 25, am…read moretold driver is almost there. After 35 mins there is still no car. I call again, "he's almost there." Thank god one of the residents here offered to drive me otherwise I would still be waiting an hour after the request. Avoid.

If I could give them more than 5 stars I would. Haz was a wonderful driver this weekend, and he…read moredrove my elderly parents in two separate 90 minute sessions. The car was classy and very comfortable, and Haz did everything to make them feel relaxed and at ease. His driving was focused and safe, he arrived early and knew where he was going and he packed all the bags into the car himself for us. He was also very personable and easy to talk to. I couldn't have hoped for a better experience. Will use again and refer without hesitation.

The best car service I have ever used; I highly recommend this service. The drivers are neat,…read moreprofessional, and on time. The cars are clean and comfortable. The reservation process is easy. This car service is worth the little extra money it costs to upgrade from Uber or Lyft to arrive on time and be delivered to your exact location. My airport pickup and drop-off were seamless; my driver handled the car and the traffic directions with ease, and they were polite and professional from beginning to end.

We arrived in New Haven 9:30 in the morning at Tweed airport…read more There is where we had the pleasure of meeting Silva. There was no Uber available and no hotel shuttle. There Silva was asking if we needed a ride. I sized her up quickly in my mind and ask a few questions and off we went to Hotel Marcel. Car was nice and clean. Her driving was safe and we felt comfortable. She gave us a card and I texted to set up appointment for pickup to go back to the airport. She confirmed my appointment and texted when on the way. Payment was no problem. I highly recommend Silva's service.

From the owner: Silva's Speedy Ride LLC provide personal transportation call for or texte me booking for Ride safe…read more and puntual Silva's Speedy Ride Private Driver te ofrece un buen servicio de puntualidad y seguridad en New Haven, CT; saca tu cita y llegarás a tiempo al aeropuerto y a tus citas. Silva's Speedy Ride Private Driver offers you a good punctuality and security service in New Haven, CT; get your appointment out and you will arrive on time at the airport and your appointments.

Never came and didnt answer my calls or voicemails. I missed my train.read more

We called and asked them to pick us up at a local middle eastern restaurant. They said they'd be…read morethere in about 7 minutes and they really were! The man was friendly and we got there on time.