Called A&S because I have used them before at Tweed and needed a similar ride again from Tweed, 4…read moremiles to our home. When I called I told them the flight which was coming out of West Palm Beach. They said no problem; just call when you arrive. I said the plane is delayed and going to be late; again no problem just call when you land. So when we landed I called and called and called. Five times. No answer and no taxi ride as planned. I'll use a different ride service in the future.

One of the best taxi services i called , he was fast ,friendly and the price was better the the…read moreother cab services . I'll b calling him again thanks for the great service

Gus was the perfect driver. He took me from Hamden to Statford and back again on New Year's Eve…read more Not only is he a safe and courteous driver, he is also a great conversationalist. I highly recommend this company and Gus!

unprofessiona, ignorant and rude. Asked for a ride, told me 30 minutes without knowing the…read morelocations the ignored me

Esta gente falta de profesionalidad, llame me dijo que llegaba en diez minutos, 25 minutos…read moredespués lo llame y dice lo mismo nunca llego no es recomendable. Mejor use uber.

When I called initially, the driver was very rude and short when I was asking for a taxi. That same…read moredriver didn't even pull up to the correct address and my mother and I had to walk with all of our luggage to the vehicle. Then he saw us approach the vehicle and didnt even help us put the stuff in the trunk, we stood behind the vehicle for about a minute before he actually helped. He wasn't that great of a driver on top of that, my mother and I felt uncomfortable within that short amount of distance that we were riding in the car. I will never call for a taxi from this company ever again.

I couldn't ask for nicer, more courteous people, always on time, on the odd chance that they're…read morerunning late they always call and keep you updated, excellent, excellent service!

I called them at 3:15 pm on a Tuesday afternoon looking for a ride. Got an answering machine and…read moreleft my contact information. Never got a return call.

I needed a cab service to pick up some food for my aunt and i read some negative reviews about…read moreHeritage, so I was initially hesitant. But I needed a cab service to pick up a meal for my elderly aunt quickly and during the corona quarantine, as it was for her birthday (in Branford, CT). I called Heritage and spoke to the owner Jerry who is not interested in being super charming. He is simply a polite, soft spoken businessman and that was not a big hurdle. I did have to 'email' him permission to use my credit card (he did that to cover his tracks) and i sent him the cc information via email. He then briskly went to the restaurant for food puck up and delivery, as instructed. Jerry picked up the food and dropped it off for my aunt at her residence. He was very polite to her. And his cost was reasonable. He didn't charge me for 'waiting' for the food either. Instead, he asked me when the food would be ready and he headed right over at that time, so as not to overcharge me. He was very nice. Yes, he is older and a little old-fashioned, and he doesn't use PayPal or Venmo. Other than that. He was efficient and reasonable and polite.

Unfortunately Heritage Taxi driver #1146 was rude and unhelpful on October 15, 2013 -- hopefully…read moreeverything will take a turn for the better for you

If I could give them more than 5 stars I would. Haz was a wonderful driver this weekend, and he…read moredrove my elderly parents in two separate 90 minute sessions. The car was classy and very comfortable, and Haz did everything to make them feel relaxed and at ease. His driving was focused and safe, he arrived early and knew where he was going and he packed all the bags into the car himself for us. He was also very personable and easy to talk to. I couldn't have hoped for a better experience. Will use again and refer without hesitation.

The best car service I have ever used; I highly recommend this service. The drivers are neat,…read moreprofessional, and on time. The cars are clean and comfortable. The reservation process is easy. This car service is worth the little extra money it costs to upgrade from Uber or Lyft to arrive on time and be delivered to your exact location. My airport pickup and drop-off were seamless; my driver handled the car and the traffic directions with ease, and they were polite and professional from beginning to end.

Awful company. Called to file a complaint on a driver who was driving recklessly. As I'm recounting…read moremy experience, the "supervisor" laughs after I asked why she needed my name. Extremely disrespectful and unprofessional from top to bottom. Highly advise on using a different car service.

I have been traveling with the company for 3 years and had good experiences. For some reason lately…read morethey have been sending my ride to a similar address in a city 45 minutes away. I am trying to get to VS appointments and the ride is scheduled via the VA. For the last two weeks I have dealt with the wrong city issue. When I call they tell me that we have wrong address, how do you have the wrong address wen you have been coming to my house for 3 years. The drivers are friendly and outstanding, the main office is rude and incompetent. ​

Booked roundtrip to Chelsea piers cruise port Ny.Ny reasonable fair.door to door service.Ortiz very…read moreknowledgeable about NY. Pleasant people .I consider them my reliable drivers. Very pleased

I made a reservation with Ortiz for a pickup at my home at 4:00am. I called Ortiz and confirmed the…read morereservation the evening before. At 4:00am, the Ortiz driver did not arrive. At about 4:15, I phoned Ortiz and there was no answer. I needed to get to Laguardia Airport and so I called Lyft. Lyft arrived in a few minutes, and drove me to the airport for less than Ortiz would have charged. I made my flight no thanks to Ortiz Transportation.

The first booking I ever made with Uber, went well. I reserved an Uber several days in advance of a…read moreride to the airport - which is 27/miles from my home (a 31/min ride). The cost was reasonable $36.79 for a 4:30AM pickup on a Thursday. I tipped my driver 25%. My second Uber booking was ultimately a FAILURE. This was my return trip from the airport to my home, two days later on Saturday evening. Landing at 9:30/PM, retrieving baggage and contacting Uber at 10:00/PM. The least expensive Uber was $136.00 and the prices went up according to vehicle. That is "quadruple" what I paid two days earlier. This fee is/was, nothing but a scam and a ripoff. Totally taking advantage of weary travelers who want to get home. I would not pay the fee. I did not book an Uber. I took a taxi for $77.00 which is also expensive - but I had little choice, I paid. I will find other alternatives in the future, like hiring a neighbor.

Although most drivers are great. Had an experience on 4/28. A female driver harassed me. I am…read morephysically disabled and 78 years old. She did not believe me when I told her that she was at the wrong area. She wanted me to walk where she h r eas which I could not do. Then she told me to get some one else.