Brianna was extremely professional on helping us get new homeowners and flood insurance policies…read more Very prompt to any and all question that we had. Thank You!

Anyone have any issues with Nathan Thomas State Farm Insurance, Wildwood, FL? Been a customer for…read more10 plus years. I cancelled a vehicle from my insurance policy on 2-06-25 with employee Jazmine (daughter got married) and they are still charging me? Called on 02-27-25 spoke with Jazmine again to let her know the car is still not removed AND I took my other vehicles to Progressive Direct because of this situation (Saved 200 bucks too). So now I had all 3 of them cancelled. Well today I noticed they still charged my card on 03-01-25 for the first cancelled car! Had to call again, spoke with Jazmine and had to ask for a higher up and supervisor was no help. Supervisor also verified that they have no way to keep track if the insurance is actually cancelled. What kind of professionals are working there? I do not recommend State Farm.

First tried to use their website to renew a license with a new address. 5 tries and no luck. I…read moreguess having a Florida drivers license for 54 years isn't quite long enough to verify my identity. No problem. I find the closest location to me and go there with all of the documents necessary to do the transaction. I am instantly told that I cannot do it because the home I am purchasing is in Marion County and this is Sumter County, according to the snide young woman behind the counter. Knowing this is a lie, I tell her I am supposed to be able to register my tag in any county regardless of where I live. Looking somewhat surprised that I knew that fact, she then says oh, that's right, but you're gonna have to wait behind all the people who are from Sumter County and you're gonna be here all day. I'm not sure if the tax collector or the young lady behind the counter realizes it but, this is a state tag not a county tag.

I mean what can I say, it's a government office, but it is always a pleasure going here to get…read morethings done. We moved here from Maryland, and it is so much easier to get your car registered, driver's license, pay your taxes, etc. You can go online and make an appointment ahead of time and then there is basically no wait. Or, you can get a number when you check in and wait to be called. Even that route is usually pretty quick and the staff has always been helpful and friendly. We've been there for several things so far, and it's always been a good experience. We go to the one on Powell Road. They also have a drive through for certain services. In addition, the Library is at this same location, so if you need a library card, it's super easy to get one in person.

I moved out of state and was having problems getting my new drivers license…read more. I told the issue with Ashley Marsh at Chris Semans. She helped me get the problem with the Florida DMV solved so I could get my license renewed. I would like to thank Ashley for going above and beyond helping me. Tom

Spoke with ashley regarding a new policy for my new vehicle. She was delightful and very…read moreprofessional. Handled my transaction quickly and with a friendly helpful demeanor

Huge thanks to Dainalee at Hillcrest Insurance Agency! You…read moredid an amazing job securing a policy with a quick turnaround. Your coordination with the lender and client was seamless and truly appreciated!

I won't deal with any other independent insurance agency. Family owned and operated, their…read morecustomer service and personnel are simply the best I've worked with. Strongly recommend!