I called on Friday and got to speak to a live person, no machine. I needed to get my truck…read moreinspected for tags and they got me in on Monday. Very polite and welcoming and the process was quick and complete They also mentioned if I need anything else they are full service Easy to find on Hwy 72

Eric (tow truck driver) responded immediately and was fast, friendly, and very helpful…read more Then the repair shop fixed my vehicle quickly and effectively, as I was able to safely drive back to Wisconsin (over seven hours away). They kept me abreast of the situation the entire repair time and provided fantastic service. I would highly recommend anyone needing auto service in the Rolla Missouri area.

Thy was able to get me in and out. D&D Towing & Repair had the 14ply trailer tires I wanted.read more

D&D auto helped me out in a big way. I had a wheel bearing fail on my travel trailer outside of…read moreWaynesville, MO over memorial day weekend. Everywhere closed. D&D offered to come out and get the trailer back to rolla, but also walked me through the steps i needed to do to tow it back myself. Just the voice I needed to get me on track. Afterwards, they worked to keep my costs down and repaired my trailer with a very fair price. Absolutely recommend these guys.

My fiancé' and I have been driving cross country from Massachusetts to California and have been…read morehaving difficulty with the Jeep Cherokee that we had recently purchased. Our last mechanic in Massachusetts had the car in, not once....but twice for a cylinder misfire. And failed to replace it despite having the car in his possession for days at a time. When the car started having difficulty by the time we reached Rolla, we were at our wits end. Luckily the person we were staying with recommended John's Firestone. Within a day they diagnosed the problem and got us the CORRECT part to help get our car back on the road again. We don't live in town, but these guys saved our butts. We highly recommend.

Awesome service! Very friendly and helpful. They are our go-to for auto repairs. They are super…read morehonest too. We know exactly what repairs were made and the conditions of other things like how much life our brakes and tires have left. They don't upsell either.

We needed our A/C serviced and McDonald did an excellent job. He checked for leaks before giving…read moreus a recharge. The A/C has been excellent this hot summer and kept us cool for the drive to my son's wedding. This is a great shop to visit. I've been to some auto shops that are little rough around the edges and I have not been comfortable waiting on a repair or service with my children. The McDonald's are a growing family and their children help out in the shop when they can. My young son enjoyed a short visit with them while we waited. John McDonald worked with his father on auto repair growing up, and he opened this business anew in 2024 after building his own shop.

Leaking radiator fluid on my 2005 Explorer meant a visit to a mechanic. The first guy I talked to…read moresaid "head gasket" $1500+ Looking for a second opinion I went to Dennis McDonald. He changed the plastic outlet from the engine to the radiator. "Most common problem radiator fluid problem on these older vehicles." I was on the road for less than $200.

My wife and I took our vehicle here for a diagnostic. We wanted them to just look at it. We are…read moreboth very handy, so if the problem was simple we knew we could fix it ourselves. Instead they repaired everything without ever providing an estimate or getting approval. They charged us $300 for changing sparkplugs, which we could have done ourselves. When we disputed this with them they claimed to "be helping us by doing it quickly" because they were booked out. They then claimed that when we brought the car in we had given them permission to fix it without seeing an estimate.

My sons Car broke down in Rolla. Called a friend who lives in town, did not hesitate to recommend…read moreZimmerman. Best choice I made. They were professional, courteous, fair pricing and great turn around. I would highly recommend these guys.

Our family of six broke down on Old Highway 66 in Cuba, MO while driving home from vacation with…read morefour children and severe weather approaching. Chris & Son Towing was incredible from the moment we called. The dispatcher immediately reassured us, and within about 30 minutes Chris and Josh arrived with both a tow truck and an additional vehicle to safely transport our family. What truly set them apart was that they didn't just tow our vehicle, they kept working to find solutions. When the first repair shop couldn't help, Josh suggested they personally contact Dylan's Automotive, and Dylan willingly agreed to help us with same day repairs. This truly changed everything for us. That extra effort saved us significant time, stress, and expense. They treated us like family, made sure we were safe and comfortable, and even followed up later that night to check on us. We will never forget their kindness, professionalism, and care for our family. If you ever need a tow in the Cuba, MO area, call them. They are truly exceptional people.

Car broke down in Cuba, i called AAA at 5:00. They said Chris and sons was coming to get the car…read moreand that it would be about an hour. Then AAA called back and said it would be about 2 hours. I called AAA after it had been over 2 hours and hadn't heard anything from Chris and Son's. I was on hold for 10 minutes and AAA said they would call them and they would not pick up their phone. So now AAA is canceling them and getting me a new tow truck. So these guys suck. Now I would not recommend Chris and sons and I will not be using them again. Next time I call AAA and they say it's Chris and Sons coming to help, I am going to refuse them. Im in Cuba and they are located in Cuba. Why am I waiting this long with not a single update? Its pretty bad that I had to have a tow truck "strums" come out of Washington. I would highly recommend them. I gave one star because it wont let me put 0.

I would NOT recommend this shop. Poor communication, clear incompetence, and neglect. I brought my…read morecar in on January 28th for a strong fuel smell. Within minutes I was told the main fuel line was cracked. They knew this was my only transportation. What should have been a straightforward repair turned into TWO WEEKS and FOUR failed attempts. Communication was almost nonexistent unless I reached out. I was later told: * The first fuel hose "exploded" because the wrong part was installed. * The second failed because the mechanic did not decompress the other fuel lines. They then tried charging me for THREE fuel line installations -- including repairs caused by their own incompetence. The bill was nearly $1,800, including 19.5 hours of diagnostics at $100/hr and 7 hrs of labor After disputing it, I still paid $1,440. When I picked up my car, the drive belt was squealing (not tightened), and the check engine light came on within minutes. They reset it, but the car idled extremely low and continued having issues. I later learned no smoke test was performed, and only the lower intake crush gaskets were replaced -- the upper crush gaskets were reused. Crush gaskets are not reusable, and any competent mechanic should know that. Less than 24 hours later, the check engine light returned with code P0457 (EVAP leak). Paul had reset the check engine light before giving me back my car after test drive claiming it was done. I ultimately took the car to Subaru to have it properly repaired. The Subaru technician documented on the official work order that several hoses and clamps were not installed or tightened correctly by this shop. After two weeks without transportation and over $1,500 spent, I had to pay Subaru to correct their incompetence and neglect. I have documentation supporting everything stated here. Proceed with extreme caution. AG HAS been informed and soon the court's will be too​

Bought a new set of tires for my pickup. They beat the other tire stores price. Couldn't believe…read morehow clean the bathroom and waiting room was. I'll be back when I need repairs or tires for my car!!

I purchased a van from K & A Quality Auto on April 12th 2013. I drove down from St. Louis to check…read morethe vehicle out. Although I am no mechanic, the van looked to be in reasonable condition and the 15 - 20 minute test drive also suggested the vehicle was in good condition. The salesperson, named Jason, also assured me that the van had passed inspection and that they have a mechanic who goes over all their vehicles to make sure they are good. The van had a front headlight out - something that would have prevented the vehicle from passing a state inspection so I became wary. After looking under the hood, it was revealed that the transmission fluid looked as if it had never been changed. I personally don't know enough about transmissions to have immediately noticed that the dark fluid meant a completely shot transmission. I just assumed it needed a flush, Jason agreed, and he took the amount a transmission flush off the total - bringing the car sale to $3500, a price I would later learn is what the vehicle I purchased should sell for in excellent condition. I didn't even make it to Sullivan, Missouri (just shy of a 45 minute drive) before the transmission started skipping. At stop signs it would get stuck in gear and would suddenly jolt forward. I figured it was because the fluid needed to be flushed and took the van promptly into the shop the next day. The mechanic at Meineke wouldn't even touch it. He said that the fluid had bits of clutch in it and that no flush would save it. "Take it to an actual transmission shop." I took it to a nearby transmission shop, and after an hour the guy told me the entire transmission was burnt up. It completely needed to be replaced. I hadn't had the car for even 48 hours. The transmission shop continued to look through it to see if certain parts could be replaced, but the tranny was so bad that he literally told me everything was destroyed. I called the dealership immediately. Jason expressed concern, and then offered to sell me a warranty (after the car's purchase and after it had already be looked at) that would "completely" cover the cost of a new transmission. I asked about trading in the car or just selling it back. I was ignored and again prompted with buying the warranty. I had little to no choice. I'm a poor college student, and was in dire need of a car after an accident cost me my last vehicle. I didn't want to pay for the warranty nor did I feel I should have to. Jason offered to cover half. Once the warranty was purchased, I had to wait an additional two weeks to receive the warranty card to get work started on my car. Once it was received, I went back to the shop. The warranty also turned out to be a total sham, and at minimum the new transmission would cost me $1,000 at minimum should the warranty company actually decide to pay out - a decision they would come to after I paid $300 to have the transmission completely torn down and itemized even though 2 different mechanics could tell by looking at it, that it was bad. I called the dealership again. Jason stated he would call the warranty company. I received this excuse for a week before he simply stopped returning my calls. While it is speculative to say that Jason knowingly sold me a car with a bad transmission, it is hard to think otherwise. Both St. Louis mechanics told me that anyone who regular deals with cars - dealers and their mechanics that run through their cars to make sure they check out - would have immediately known the transmission was bad. And ultimately, it is just bad business to sell a car to someone which turned out to have a bad transmission 48 hours later. No reputable dealer would let a customer be that upset with their purchase shortly after the sale when their business is so word-of-mouth. K & A Quality Auto seems to not care about their reputation, and that is the worst type of dealer to buy from because they will literally sell you anything without any moral responsibility. I feel swindled, and that I was repeatedly told "we'll get this taken care of" to simply keep me off their backs. I didn't even get the title until after the inspection was expired. Shocked, taken advantage of, and out $3500+. Sold a car in terrible condition at an excellent condition price.

Very thankful as to how helpful they are! I got the exact car I wanted in the price range I needed…read more I recommend them to anybody looking for a vehicle for sure :)