I have been with Tonya and her team for years and not interested in working with another! Tonya's…read moretan is a family and they treat us customers as a family as well. The team will call and email with friendly reminders, resources, and account reviews. They are very attentive to their customers.

Tonya is wonderful! She is kind, caring, and goes above and beyond for her customers. I just saved…read moreapprox $200/year by switching from Nationwide to her office. I'm so happy and would recommend her office to anyone. Thanks so much!

Do not go here for your tags/title. They are a ripoff. They took $280 from me for tags/title and…read morethen told me 100 of it was their fee and NOT for what I thought. After my 30 day temp tags, I still had to go pay MVA another $135. This place told me it was included in my $280. They lie and they have terrible attitudes if you ask questions. I will never refer anyone to these people.

From the owner: This business began in 1996 as a single office insurance agency and has grown to multiple locations…read moreand in 2004 we added our tag and title portion of the business. And we are still growing

Thanks Kirby. You found me good affordable home insurance after my old insurance company exploded…read moremy rates after a claim. I am very, very grateful.

I too have been with this company for a few years ... my premium is pretty high considering I have…read morenever had a ticket or an accident and I am almost 60 years old ...Because I have a granddaughter that lives in my home they arbitrarily decided that she needed to be part of my insurance although they didn't contact me to find out whether or not she should be ...they just decided on their own and put her on my insurance... they raised my premium by $130 monthly without ever contacting me although they said they did ..however I never received the piece of mail they said they sent me ... of course they blame the Postal Service ... when I asked to have her removed they denied the request ...now I personally believe that's pretty rude considering she's not my child .... they said I would have to PROVE that she's on somebody else's insurance ... I beg to differ... I don't have to PROVE anything to anybody !!! When I asked to sign a paper saying that she would never drive my car they again denied it saying I would have to ...again that word "PROVE" that she was again on somebody else's insurance... and again I don't have to PROVE anything to anybody !!!! I'm not sure who these people think they are but first and foremost they ought to be ashamed of themselves!!! Second I'm pretty sure I woke up in America !!!! At least I believe I did !!!So Kirby insurance and selective insurance you can stick your insurance where the sun does not SHINE!!! policy CANCELLED 2 homes...autos and I guarantee any family members I will make sure close their accounts !!!!.... and thank you STATE FARM ...MR. KREMER AND HIS OFFICE for making it so easy to sign up with you !!!! And believing that my granddaughter does not drive my car !!!!... sure is nice to finally be appreciated !!!! AVOID THIS COMPANY AT ALL COST!!!! Carol Segovia

My car was hit by one of AIC's clients while parked in the street overnight. The client sideswiped…read moreit so thoroughly as to prevent the doors from opening (driver's side) and as such it is not drivable. After two weeks of zero responses from AIC, they did finally arrange me a rental car so my one star is for that. Otherwise, it has been sitting in front of my house and now the body shop for over 20 days and we are still waiting for AIC to approve work. They never call you back. They are a horrific insurance carrier. I cannot imagine what their exit strategy is but I can't imagine a big carrier acquiring them no matter what their book of business is if all their clients and customers are treated as horribly as I am.

My sister is disabled. Our local insurance broker put her with AIC. My sister's husband had a…read morestroke while driving & wrecked their only car. He was in the hospital almost a week. The AIC lady helped my sister to get a rental since she pays for that. It took a week to do that. AIC said it's not the date you get the rental, its the date of the accident for the 30 days. So now its been 1 1/2 weeks since the accident & they said she is stalling & has to return the rental this Friday which will be 2 weeks. They aren't giving her any choice in anything. They are rude, slow to get a claim going, hardly reachable & said it would take a week to get the check bt they want her to send the Title overnight. Stay away from this company. I would have left a review on Google but of course they have it so you can't. They know their service sucks thats why.