Two things make a good bike shop. First, you need high quality bikes and components. They have…read moreBrompton and Brooks stuff here plus it seems they do custom builds of their own "Zwaan" bikes (which look gorgeous). Second, you need friendly and knowledgeable staff who are enthusiastic. They got both here. I came in for some tyres and maybe a new saddle. Sadly, I hit them in a moment where what I wanted wasn't in stock (odd because they had a great selection of Bromptons on the shelf already but maybe that's why all the tyre and brooks saddle I wanted was out). No problem. I'm having a problem with my rear dynamo light on my Brompton. Dude there helped me debug it (lights broken). Noticed I had an aftermarket part on my bike and said, hey I have some stuff from NOV Design for your bike. If you don't know they are a high end parts maker out of Korea - kinda hard to come by. He goes and pulls three boxes full of parts! Amazing! I had to stop myself from buying one of everything. Totally great! They also rent bikes here too if you need one on visit. Good people + Good parts = Good shop. It's that simple. But wait, then: Good people = Good shop - Good parts. Good (people) = Good (shop - parts). people = shop - parts. Ok forget my equation. It's still a great shop.

From the owner: Voor het huren van fietsen of het inplannen van uw reparatie kunt u het beste gebruik maken van…read moreonze website. Yelp wordt niet tot nauwelijks gelezen en het beantwoorden gaat lastig. Stuurt u anders een mail naar rotterdam@czwaan.nl Onze fietsmerken zijn: Urban Arrow, Lovens, Riese & Muller, Stromer, Brompton, Desiknio, Roetz en Azor

Has been my favourite bike shop for a long time, great advice and never overpricing. Would…read morerecommend anyone. I come here regularly for maintenance of my bike. (New tires, bought a lock there, adjustments of my gears etc.) I haven't bought a bike here so I don't know how the buying experience is.

We rented bikes yesterday for the whole family to go to kinderdijk. Delano & Marcel were great,…read morethey equipped us with what we needed and fixed what we asked. Explained the route, and had a great daytrip to the windmills and back. They also take actual credit cards instead of the "No cash PIN only" issues that we have encountered during our trip in holland.

I rented a bike for a day, twice. The rate is one of the lowest in the city: 9 euros per day, and…read morethe bikes do the job. The guy are very nice and make a bike ready for you in no time.

I bought a second hand bicycle from Mega Bike and had to take it in for repairs 2 days later. The…read morerepair man valued the bike at 20% of the price that I paid, 2 days after buying it. Their second hand bicycles are over priced and terribly maintained (both tires are badly worn, the light is falling off, the bell had to be replaced and the chain may break at any moment). Unless you know a lot about bicycles and haggling I would avoid this shop at all costs.

I had a super nice customer experience today - the lock of my bike stopped working so I went to 010…read moreBikes and without hesitation was offered help; the lock was oiled and handed back to me - seemless! Thank you so much, Nicola

WORST EXPERIENCE EVER. Never go here. The owner is a criminal who runs a business using money from…read morestudents who get ripped off. Me and some of my friends are studying abroad at Erasmus this semester, and we heard this place has cheap secondhand bikes. Little did we know, all of their bikes are broken and they don't tell you about it. I bought a bike for 80 euros and it broke within 10 minutes of buying it. I took it in and they refused to fix it, repeatedly saying "it's a secondhand bike". DUH, THATS WHY I BOUGHT IT. They also refused to give me a refund. Anyways, after repeatedly causing scenes at their store because they are crooks, I finally demanded that it get fixed for free and they complied. When I went to pick it up a week after it was supposed to have been fixed, the owner still tried to charge me 20 euros, even though he sold the bike to me like that. He knows nothing about bikes, but he knows how to sell things. Those words came from one of his repairmen, actually. What a scumbag. My advice to you: pay the 20 euros extra and go to a more trusted bike store, or buy a bike off of Commodity Market. Don't even go into this place, because you will end up in the same mess that my friends and I ended up in.