Two things make a good bike shop. First, you need high quality bikes and components. They have…read moreBrompton and Brooks stuff here plus it seems they do custom builds of their own "Zwaan" bikes (which look gorgeous). Second, you need friendly and knowledgeable staff who are enthusiastic. They got both here. I came in for some tyres and maybe a new saddle. Sadly, I hit them in a moment where what I wanted wasn't in stock (odd because they had a great selection of Bromptons on the shelf already but maybe that's why all the tyre and brooks saddle I wanted was out). No problem. I'm having a problem with my rear dynamo light on my Brompton. Dude there helped me debug it (lights broken). Noticed I had an aftermarket part on my bike and said, hey I have some stuff from NOV Design for your bike. If you don't know they are a high end parts maker out of Korea - kinda hard to come by. He goes and pulls three boxes full of parts! Amazing! I had to stop myself from buying one of everything. Totally great! They also rent bikes here too if you need one on visit. Good people + Good parts = Good shop. It's that simple. But wait, then: Good people = Good shop - Good parts. Good (people) = Good (shop - parts). people = shop - parts. Ok forget my equation. It's still a great shop.

From the owner: Voor het huren van fietsen of het inplannen van uw reparatie kunt u het beste gebruik maken van…read moreonze website. Yelp wordt niet tot nauwelijks gelezen en het beantwoorden gaat lastig. Stuurt u anders een mail naar rotterdam@czwaan.nl Onze fietsmerken zijn: Urban Arrow, Lovens, Riese & Muller, Stromer, Brompton, Desiknio, Roetz en Azor

Has been my favourite bike shop for a long time, great advice and never overpricing. Would…read morerecommend anyone. I come here regularly for maintenance of my bike. (New tires, bought a lock there, adjustments of my gears etc.) I haven't bought a bike here so I don't know how the buying experience is.

We rented bikes yesterday for the whole family to go to kinderdijk. Delano & Marcel were great,…read morethey equipped us with what we needed and fixed what we asked. Explained the route, and had a great daytrip to the windmills and back. They also take actual credit cards instead of the "No cash PIN only" issues that we have encountered during our trip in holland.

I rented a bike for a day, twice. The rate is one of the lowest in the city: 9 euros per day, and…read morethe bikes do the job. The guy are very nice and make a bike ready for you in no time.

I bought a second hand bicycle from Mega Bike and had to take it in for repairs 2 days later. The…read morerepair man valued the bike at 20% of the price that I paid, 2 days after buying it. Their second hand bicycles are over priced and terribly maintained (both tires are badly worn, the light is falling off, the bell had to be replaced and the chain may break at any moment). Unless you know a lot about bicycles and haggling I would avoid this shop at all costs.

I had a super nice customer experience today - the lock of my bike stopped working so I went to 010…read moreBikes and without hesitation was offered help; the lock was oiled and handed back to me - seemless! Thank you so much, Nicola

I just bought a secondhand bike today upon a recommendation from a friend at my university. So far…read moreso good! Robert, the owner, is incredibly kind. He not only threw in some freebies to close the sale, but he even drove me to the ATM so that I could pay in cash (the dutch don't accept credit cards, only debit or cash). I'll update my review in a few weeks about the bike itself, but the customer experience was top notch.