Very pleased! Came out right away, clear communication about our appointment and arrived exactly…read morewhen they said. Fixed our issue and found another poor install issue from a different service company. Bill was a wealth of knowledge and experience. Will be requesting him again specifically. We don't need or want all the frills and fluff with new technology, etc. that the bigger companies are always shoving down our throats. Just good ol' fashioned quality work to keep things running properly and safely. Glad we found this true small business through our home warranty.

They wow'd me....AC quit this morning. I called first thing in the am and explained to Patty what…read morehad happened. With a 5 year old and 2 dogs I was worried about going in to the weekend with no AC. She told me they would be out from 3-5 that afternoon. Weston was here about 3:30 and surveyed the situation......looks like a snake decided to wrap itself around my fan motor shaft...took it apart, tested the motor which ended up bad. Great, now what?.....no problem since he had one on the truck. Replaced it, tested system after the install, and AC was back up and running by 5. Thanks again!

I purchased a home in KC and the A/C unit was brand new and just purchased. The work was done very…read morepoorly so I looked up the serial number on the A/C unit with the local wholesaler. They informed it was sold and installed by Affordable Comfort KC. ACKC installed the A/C unit and replaced the coil in the HVAC. Their work did not hold up as the ducting slowly sunk into the unit and separated from the rest of the house. It was not reinstalled properly at all. I called ACKC six different times this past summer telling them I would pay them to fix thier work. I never received a call back for scheduling the repair. During our last call I told them this is the last time I would be calling if I didn't get a response and leave a bad review with pictures of their work. I did not receive a call. This process was between two and three months long. They had time to call me back. Man of my word, here is the review. In conclusion: ACKC was unwilling to call me back and stand by their work or even come out and look at the poor install. I would be happy to replace this review if they would just come do the work. I'm even willing to pay them for their time and update my google review. Just make it right.

Ryan and Affordable Comfort KC are great! Call them first. He was responsive to phone calls and…read moretexts, showed up when he said he would and his work is top quality. He caught a few things the first guy missed (and these things were confirmed necessary by another technician). He makes sure you have what you need, but won't try to sell you on something unnecessary. The products he uses are great quality. He is an all around good guy who does great work! We won't use anyone else!

We are a commercial property that has used this company for over 20 years; however, Brad purchased…read morethis business. We have tried to use them over the past few years and have not been happy with the results. Last time we contacted them, Brad sent a Tech that had no idea how to work on our type of HVAC. We have never been contacted to ask if we could get someone else or did Brad send another Tech, NO HE DID NOT!!! I think he needs to learn what customer service truly is and I wish for Fred Wiliams that Brad would change the name of the company. I wouldn't want my name on his company. Finally, moving on and will never use them again!!!!!

10 STARS! I requested 3 estimates from companies I found on Yelp. Brad from Fred Williams and Son…read moreHeating and Cooling showed up on time for the estimate. He was polite, thorough, complimentary of his work crew and gave me a written estimate before he left - it took maybe 30-40 minutes. I liked that he didn't try to MANsplain things to me, or give me a bunch of useless info (like the other 2 reps from competing companies did). I finally received the other 2 estimates within a couple days and Fred Williams and Son was the most affordable, even with a HIGHER rated unit. We made arrangements to do the work on a Wednesday. Brad called me back and said the unit he quoted was on back order. I could wait, or upgrade to a more costly unit. I was immediately skeptical, because I am a single woman and have been given ridiculous quotes on everything from deck repair to new windows, plus I'm a buyer and contract negotiator by day, so I tend to think that salesmen are slippery and things are usually too good to be true. However, the upgraded unit met the criteria for an Energy Rebate from the utility company, so I would actually be paying LESS than the first unit he quoted. I asked for it in writing, to which Brad responded via text that they would honor the rebate. They showed up on time. Completed the work without issue. Clean cut, nice, respectable crew. My home is nice and cool. I got the rebate from Evergy. 10 year parts and labor warranty. I couldn't be happier. It was a pleasant experience.

We've battled our 21yr old AC unit for the past few years. Then, the evaporator coil shit the bed…read more Bobby was on point. His tech Alex knocked it outta the park. It's a crapshoot calling all these companies for quotes. I lucked out.

Very professional, helpful, efficient and affordable! A trusted professional that we will be using…read moreexclusively here on our. Can't recommend enough

Very professional and informative. Didn't feel pressured,…read morebut empowered to make an intelligent decision. I felt I was dealing with a company that had integrity at the core of it values.

Solid company with values! Job well done without over charging! I recommend to anyone!read more

Our A/C went out and we called Mortan Man they were out with in a timely matter! His service was…read morevery helpful. Our questions we're answered! End results we are very happy with the work and service we receive! His staff very friendly and helpful!

Excellent response time in the middle of a heat wave. Do to the heat, they showed up many hours…read morebefore they originally quoted. Very knowledgeable and had parts on hand. My father has used Morton's for years and sense I've moved back to the area, I too will always use Morton's for any of my HVAC needs. They are also known for their LOW $25 service call and great pricing. Highly recommend them.

Don't bother calling these idiots. Called at 5pm for service and was told someone would reach out…read morewhen on the way. At 8:40 pm someone finally called - TO TELL ME THERES NO "AFTER HOURS" SERVICE!! So I've literally been waiting here for someone who was never coming anyways. I'm not the type to call 5 companies at the same time and use who arrives first, so this put me back to square one at 9pm to find a compentent company to come do the work. Save yourself the headache and just call anyone else first...

I have been a customer for at least 5 years. I have had them service my furnace and…read moreair-conditioner every year. Last November I has to buy a new furnace and air-conditioner. I got them from a different company because they were half the price of R Mech. Now R Mech won't refund my money for air-conditioner service because I paid in advance. Poor customer service if you ask me because of how long I had been a customer. Will not be recommending them to anyone I know.

What a wonderful company to work with. Great customer service and very qualified people working for…read morethem. I recently needed to replace my furnace and on a recommendation went with Al-Ham. Received a very competitive bid from Dave with Al-Ham and decided they were the way to go. Ordered my furnace with them and when the day came to install it they were in and out in around 2 hours. Didn't leave a mess and consulted with me about possibly replacing my central air unit that had stopped working the previous summer. They stated that before replacement they would like to come out and try and diagnose the problem before replacement, very honest people. Highly recommended and with them being smaller than the larger outfits in KC I felt like a priority not a number. Thanks Al-Ham!

He was on time and the service was ok but the bill has become an issue. We paid him at the time of…read morethe service 5/16/18 by credit card. It was posted to our credit card on 5/17/18. Today 7/11/18 we got a bill from Al-Ham for the total again. I was told that the bill may have crossed in the mail (if it went by way of Africa) and that the owner would call me about it as his convenience, not acceptable. Of course I'm not paying it but it's VERY IRRITATING.