Very pleased! Came out right away, clear communication about our appointment and arrived exactly…read morewhen they said. Fixed our issue and found another poor install issue from a different service company. Bill was a wealth of knowledge and experience. Will be requesting him again specifically. We don't need or want all the frills and fluff with new technology, etc. that the bigger companies are always shoving down our throats. Just good ol' fashioned quality work to keep things running properly and safely. Glad we found this true small business through our home warranty.

They wow'd me....AC quit this morning. I called first thing in the am and explained to Patty what…read morehad happened. With a 5 year old and 2 dogs I was worried about going in to the weekend with no AC. She told me they would be out from 3-5 that afternoon. Weston was here about 3:30 and surveyed the situation......looks like a snake decided to wrap itself around my fan motor shaft...took it apart, tested the motor which ended up bad. Great, now what?.....no problem since he had one on the truck. Replaced it, tested system after the install, and AC was back up and running by 5. Thanks again!

Great customer service and very communicative. I asked him to text me when he was on the way, he…read moredid. I asked him to call me after he was finished, he did. He gave me every detail and made sure I understood what was wrong. Amazing work. I will definitely use them again.

I had Andre come out to look at my HVAC after another contractor had told me mine needed to be…read morereplaced. I was expecting pricing for a new system and after he checked my furnace he told me it looked fine and there was no need to purchase a new system. It was so refreshing to have an honest contractor you can trust who isn't trying to take advantage of people. We followed his advice and haven't had problems since. I'd recommend him to anyone!

Horrible experience with this company. From install to…read morefollow up- with all the great companies in the metro I'd encourage anyone to keep looking.

They are very knowledgeable and friendly. I had someone come out to trouble shoot my AC unit. Turns…read moreout the compressor went out and the whole unit needs to be replaced. Which is understandable. The problem I ran into with them is that I felt that I was being oversold on a couple things. The technician informed me that I need to put in a new capacitor for the furnace. I said go ahead because I was trusting his guidance. Well, turns out that since the AC unit went out, it is best to replace not only that, but the cooling coil AND put in an updated furnace to boot. This of course was told to me after he put in the capacitor. Which was too late to say no. Heartland charged me $96 for a part if you Google it costs $5 - $6 on average! And literally takes zero effort to connect it. Very frustrating. Then when I had the sales person come out for the official bid along with the owner, both were very professional and nice guys. However, again... I felt I was getting over sold. One thing that stood out in my mind was when the owner, Jim (I believe is his name) showed me that one of the air ducts was not making a 'hollow tin' sound when you press on it. That it was a sign it was rusted out from the inside and needed to be replaced. Granted I needed some duct work as some were definitely rusted. However, that particular air duct he was referring to was just insulated on the inside because it takes air away from the furnace. The hollow duct is only for return air ducts. Which makes total since. Thinking about this I feel that for someone that has been in the business for so long should have known that. Maybe not...but I just felt I was getting over sold again to drive the bid up even higher. As for the bid itself. I will say they were the most expensive by at least 20%. In short. Nice, friendly people and knowledgeable. However, they are very expensive and gave me the impression that I was being oversold. Starting with that $96 capacitor. Needless to say, I did not go with them.

I've been using Summit for about 8 years now, and they have consistently exceeded my expectations…read moreevery time. They installed my HVAC when I moved in. I have never had any issues or repairs, but they come out and do my maintenance twice a year. Today I had a scheduled maintenance visit with Tara, and I can't say enough good things about her. She was not only professional and thorough, but she really took the time to go above and beyond in explaining things to me in a way that actually made sense. One thing that really stood out was how she walked me through how, why, and when to flush my water heater. She also let me know that they do plumbing too if I'd like help. Honestly, I had no idea this was even something I was supposed to be doing, and she didn't just mention it in passing she made sure to answer all my questions and explain why it mattered. Highly recommend them, and Tara!

I signed up for their annual maintenance plan ($199/yr, 2 service visits). They came out to do the…read moreAC checkout, since the system was 1 year old. Everything checked out fine. I didn't appreciate the $2,000 in "stuff" that I was offered to buy, but, I haven't seen an HVAC company that doesn't do that. This was on a Friday morning. The problem didn't arise until my wife and I tried to take showers on Saturday. There was no hot water. Went down to check the hot water heather, which is next to the furnace. Instead of the dial being on "hot", it was on "pilot". How it got turned to pilot, I have no proof, but, I would imagine that the tech from Summit, either accidently, or for some reason on purpose, turned it to pilot. I sent a message thru the Summit HVAC website about what had happened. I got a call from the service manager on Monday. He said that there was no way, no possibility whatsoever, that his tech, in any way, shape, or form, could have moved that dial on the water heater. When I said "I guess it's a mystery", he said "sure is". But, he reassured me that Summit was still there to take care of me. I told him "that wasn't going to happen". I said I wanted out of the annual agreement and half my money back (I had paid the full $199). I got less back than I asked for, but, that is another story for perhaps another time. Needless to say, I do not need these people in my home. But, for everyone else, if you want techs that are infallible, and a company that will stand behind the infallibility of those techs, perhaps Summit HVAC is for you.

Antoine just serviced my 2 furnaces(maintenance) and was professional and very nice and…read moreknowledgeable. His prices are very reasonable and he cleaned up afterwards. Everything was done very well. He will be our HVAC technician in the future.

Had a really nice, lowkey experience on some furnace repairs from All 4 One. I debated between…read morewhich company to go with for too long before just calling them and getting on the books as my furnace was dripping a considerable amount of water heading into the winter. While it looks like they offer Request-a-Quote (score!) I ended up just calling them as I was out and about. They gave me a two hour window the very next day, then called before they showed up. The tech was the definition of efficient. Friendly enough, not much chit chat, just more or less there to look into things and get the job done. My only slight issue was just a few things that were lost in translation -- they had the address wrong, were not close on spelling my name right, and then the price. They told me they could fix the issue for $135 which I agreed to, then was a bit surprised when the bill was for $209 as the final bill included the parts & labor. No biggie and a very fair price for the tune up and replacement, just would've been nice to know the actual total. The total price did match up with my expectations, so no biggie, just worth noting as I feel like maybe they could automate their bookings/billing just a tad better. TL:DR; I appreciate how fast they were, how they diagnosed and fixed it, and the price point. I'd call them again if the need arises.

A huge thank you to Schuler Heating and Cooling! First, the people and customer experience were…read moreincredible. From top to bottom, we felt like we were in good hands the entire time. Second, with a failing heat pump just days before a cold snap, we had a consultation and a competitive quote in our hands within 2 hours of our call. The system was installed, work area cleaned (very clean!), and we were back to normal life within 24 hours. The materials, craftsmanship, and finished product were top-notch, exceeding expectation. Third, this is all happening during a pandemic, and everyone followed and/or exceeded all of the recommended protocol. I hope they don't get too busy for us, but they should be your go-to company!

We have used Schuler ever since we moved to the area 25 years ago. Most recently they responded to…read morea potentially life threatening situation when the furnace exhaust piping rotted out, discharging CO2 into the house. They responded within two hours and quickly rebuilt the exhaust. Quality of work was exceptional and the price was very reasonable. Great job!

Full Nelson saved! Young Blake, hvac tech came out last week and informed me of what my system…read moreneeded. Clint, hvac guy just seems to save me every time he comes!!! From BIG issues to the very small issues Full Nelson seems to come through for my family! Amanda, phone/scheduling clerk takes the information from the customer and notes my account so that the right techs show up for me! Thank you and I'll be calling again and renewing our membership soon!

This place sent a man who did only a small portion of the work, charged for things he didn't do,…read moreand wouldn't give me an itemized bill. I'd give them zero stars if I could. A complete rip-off.

Amazing Service! My AC went out right in the middle of the hottest week this summer. We're talking…read morehighs in the 106 range! I had called a couple of other places in KC and they were all telling me it would be two to three days before they had an opening to get there, but not KC Prestige! They were at my house less than 2 hrs after I called and had it all fixed in 20mins. My technician, Kamale was really thorough and walked me through what had happened and gave me some advice on future maintenance schedules. As a new homeowner I need all the help I can get and I really appreciated being educated during the process. I can't thank them enough! Oh, and it's very affordable! They quoted me an expected service fee of $79 and then I paid for the wire and compressor replacement as well (my compressor was still working, but was over 5yrs old and probably would need the replacement in the near future any way, so I figured go for it while I have someone competent and honest here). All total was $280, which is about than what a hotel for two nights would have cost me and that's where I would have been if they hadn't rushed over to assist me.

We bought a pretty nice heat pump from KC Prestige a couple years ago. The install went well…read more However, after they got the money from the initial purchase, they don't return messages from the web site, phone calls or text messages. I required a service check and can't get help. I've tried to sign up for a maintenance plan and can't get a return contact. I have completely lost faith in KC Prestiges willingness to provide support after the purchase and cannot recommend this business.