We have just started at HPPS and must say we are very impressed. The staff are so friendly and it…read moreis clear to see they are well-loved by pupils. The school itself is full of wonderful things for the children to play with-the most noticeable example is the garden. Our little boy fell in love with the treehouse and the slide as we do not have our own garden. There are also chickens and guinea pigs which he loves. We would definitely recommend this nursery!

My sister-in-law recommended Nanny&Butler before our trip to the UK after she had an amazing…read moreexperience finding a newborn care specialist nurse through them. I had never used an agency before and wasn't sure what to expect, but our agent, Ilaria, really listened to our needs. She gave us great advice and selected five nannies for us within just a few days, all with impressive resumes! Ilaria organized the interviews, and we met our nanny, Anna, as soon as we arrived in London. Our little girl usually doesn't warm up to strangers, but she bonded with Anna right away! Anna was so well-prepared--she took Sophie to Hyde Park, museums, and even gave us a few activity ideas. She was incredibly kind, flexible, and even babysat overnight when my husband and I took a weekend trip to the Cotswolds. Thank you Ilaria and Nanny&Butler! We will use this agency again when we come back to London!

We have hired Nanny and Butler to help us find a nanny. Search process was uneventful and no…read moredifferent from any other agencies we have used in the past. We have found a suitable candidate within several weeks and have extended the offer, which was subsequently accepted. We have paid Nanny and Butler fees upon offer acceptance. However, the candidate has subsequently decided to decline the offer before the start date due to personal circumstances. We have asked the agency for a refund of the fees until the new candidate was found; at that point, the agency became very unresponsive, with multiple emails and calls going unanswered; no refund was given up until now. Considering that there are multiple similar agencies that provide identical service would recommend to avoid this one.

A nanny, for me, is someone you can trust, whose job description is the safety, well-being, and…read morehappiness of your children. When choosing a nanny, I decided to go through Kensington Nanny Agency, expecting them to have vetted their nannies, but their nannies aren't all nannies. Be careful when choosing because of course, if she isn't up to your expectations, it's your fault. You're too demanding or your job is too tough. I am certain the other agencies also turn against their customers when they have nothing more to gain from them. After searching the internet, i cannot find one single review about Kensington Nannies. I hope this one will reach the mothers who have qualms about finding a great child-minder. Kensington Nannies is only interested in making money. They don't actually care about the quality of the people they send you or your satisfaction as a client. You may wonder why I didn't change nanny earlier but It's so hard to find childcare and the idea of starting the procedure all over again is one of the reasons i had a false sense that things would get better. And when they didn't, i was hoping Kensington would be able to help me out since it was only two weeks after the cut-off period. They didn't offer any solution, were rude and will tell you it's your fault. Suffice to say that I am very disappointed in their attitude and poor customer service.

From the owner: Londons Longest Established Nanny agency placing Nannies in the UK and abroadread more

Don't part with any money before taking up the offer of a trial class with this organisation. I…read morefoolishly paid an upfront registration fee for my child during the summer holidays when the "Club" offices were closed with nobody available to ask for a trial class. Immediately they reopened I phoned and said that I wished only to do a trial class at this stage. They banked my registration cheque the day AFTER I informed them of this, and then refused to refund it to me the day after the trial class proved unsuitable, on the grounds that it had already been paid in to their bank. Their responses to my emails seeking a refund were tardy and surly. As to the class. It was unsuitable due to distance travelling. But it was just "OK" and no more. It was amateurish and set up in a makeshift way in a church hall. There was little attempt to welcome or put the children( at ease about 15 in a class) and of the one hour about 15 minutes were "freeplay" and a bit of a waste in such a short time frame. An expensive "solution" to exposing your child to french and nit really much fun. Getting together with francophile friends if you have them probably better! And then why not buy some of the great french language song tapes available online and watch Pepper Pig in french online!

I was very lucky to come across CPP by chance more than 4 years ago. Since the initial trial class,…read moreI have attended the weekly group classes, holiday clubs and one-off children´s activities all "en francais". Having witnessed Stella´s immersion method through attending her weekly lessons and through the results, I would thoroughly recommend CPP. Stella really cares about her students and is a hands-on experienced business founder. I would also like to highlight that CPP´s method works for non-native french speakers as much as for native families. There is so much originality in the teaching content, that continually has the children´s attention. For my children, French is a third language and is not spoken at home. Hence their progress is noteworthy and very much to CPP´s credit.