Wonderful women great customer service and great personality as well as her stafffelt comfortable…read morein her office on the first visit

Ladies, you may want to go with your husbands, these hygienists really believe in checking every…read morecavity of their patients, every nook and cranny, the oral expertise is top notch.

Great care. I like the family atmosphere at this office. They have Friday hours too! I pay out of…read morepocket and costs are very fair for clients.

Dr. Sterett is my dentist. He has a great chairside manner. There are no long wait times. You're…read morequickly called back within 5 minutes of your appointment time. They hygienist and window staff at pleasant and professional. If going to the dentist makes you feel a way, give them a try. You won't regret it.

My last appointment with Somerville dentistry, I was diagnosed to need three or four upper facial…read morefillings in my front teeth! I decided to change dentist for several reasons, but I thought it was interesting that the new dentist could not find a need for any fillings ! I'm sure they didn't heal themselves so I don't really know what's going on!

Mystery Bills a month after services and payments. Initially given documents that no additional…read morepayments were needed.

I went in for an emergency exam; I hadn't been taking care of my teeth (my fault!). The dentist…read morenoted an abcess and scheduled me for an immediate root canal, the next day. He gave me pills to take an hour before the procedure. I called later that day to confirm the appointment time, and it turns out that the office had made a mistake. The dentist was not able to handle the procedure, and referred me to a specialist. I made the first available appointment with the new dentist, which was 2.5 weeks away. Over the next few days, I began experiencing intense pain as well as a bad taste in my mouth as I began to irrigate out the gum abcess with a Waterpik, a procedure I had discussed with the dentist. I called a total of six times over 4 days, asking for pain relief and asking if I needed antibiotics. I have a heart condition, that the dentist knew about, that can make tooth infections very dangerous. Finally, after six calls / being maxed out on OTC pain meds / worried sick about infection, I was able to speak to someone at Peach Orchard Dental. They said the dentist agreed that of course, I needed antibiotics! Why this wasn't prescribed sooner, I don't know. They offered to call it in (5 days later, mind you). I also inquired about pain meds. The nurse I spoke to said she would "ask the doctor", and treated my reasonable request almost as a special favor. That was the impression I got, and it didn't sit well with me, not after fumbling the "root canal next day" visit and leaving me without antibiotic protection for five days. This wasn't the right dentist for me. It may be for you, they seem very polite and they did great work for me on a simple filling, but I can't take chances with infections. Also, it's a horrible thing to have to beg for pain relief. Horrible. My father, he was a proud man. He would not be happy with my having to beg for relief. I ended up seeing Urgent Care for antibiotics, and now I'm just toughing out the pain. I can't eat on that side of my mouth, I'm constantly angry because of the pain, and it's still two weeks until my oral surgeon appointment. Wish me luck!

This is by far the best Dentist Office I have ever had the pleasure of receiving dental care. The…read moreenvironmet is very welcoming. The staff/dental assts./dentists are beyond exceptional and so friendly. I've always like going to the dentist, but now I love it !

Oh the not-so-fun conversation of "so where do you go to get your teeth polished and chipped away…read moreat and examined under a bright light?" All while watching Netflix to a television attached to the ceiling. For past few years my answer to that question has been Hobbs. Now the quality of this team and Dr. Hobbs, top notch. That's not even something to consider. They are some of the friendlist individuals I have ever met, and I grew up in the deep South. What I have come to appreciate about this business (because it is that) is timeliness. If your appointment is for 2 pm, be there a few minutes early because at 2 pm you will be walking back to a room. Whatever the purpose of the visit, you will taken care of and on your way quicker than most haircuts or fast food drive-thru's. Aside from the typical care, I also began the use of Invisalign almost a year ago. They have walked me through this process and are helping me progress to a better smile. I will continue to come here for oral care for years to come.

What a lucky accident to have my crown come off on a day that my regular dentist was closed! They…read moreworked me right in without hesitation. The staff was not only friendly on the phone, but super friendly in person. Everyone was so polite! My first thought was, "it smells like a spa in here!" Then I noticed how fresh and open everything felt. I barely waited in the waiting room and after being pulled back it was only a few minutes before Dr. Hobbs came in. She was so cheerful and friendly. I was starting to sweat because I've had a few bad instances with dental visits when I was younger. She reassured me and before I knew it, she had me fixed up and ready to go! I highly recommend her practice!

I love to come here and have the team take care of my teeth. I have check a lots of other place and…read morethey had the best rate for treatment. This we'll be my dentist until I Augusta. If you for an affordable dental stop on by and check it out for yourself. You wouldn't be disappointed.

I've been going to Dental Partners of South Augusta for just over a year now; 3 preventive exams, a…read moreteeth whitening kit encounter and a filling. I feel confident recommending this practice with 5 stars. Dr. Westmoreland and his staff are professional, caring and efficient. This is the first dental practice I've not dreaded going to in 20 years.

I haven't been to a dentist in a really long time and it was about time i went. This is the place…read morethat i went because he came highly recommended. i went to the front and stood dreading the lengthy forms that usually follow going to any new dental/medical place. thankfully 2 forms and they helped me make sure all my insurance stuff was done correctly. The other thing that was great was as soon as i was done with the forms they were ready for me because it was my appointment time! this never happens! i was led into an individual room, i am use to being led into a big room that has small dividers and treated as if i was on an assembly line. everything that was done was explained to me, like the xrays taken were shown on the computer screen and then told what i was seeing. i also like not trying to rush to the most expensive procedures.here are your options and you can wait a bit before you do anything. i still dont like going to the dentist but i am glad i came here

i submitted all the documents for a first time visit & requested a call but never got it & that was…read morea huge red flag because i never received a call or email from them! that is very poor customer service & ability for to get new patients & good reviews! stay away from them!

My mother called me from this dental office today. She was given a quote and was told to request a…read moreline of credit from Care Credit so that she can have this dental work completed. She requested the line of credit, receive the line of credit and paid Aspen Dental the full amount for their services. She arrives for her appointment today and was told that they could not provide her with service because she has a balance of $485. She called me and shares this information and I asked to speak to the person in charge. The lady precedes to explain to me how my mother's charges for the services are $2,360, Care Credit had approved her for $2,400 and that my mother had paid the amount in full. At this point I'm confused, because the bill clearly has been satisfied, however, you will not provide her with the services that she has paid you for. The lady said that she would have to call me back. Before hanging up, I asked her if I could pay half today and half later so that my mother could go ahead and have the work done that she has ALREADY paid for in full. I was told no. I was told that she could not receive services until the past due, THAT SHE WAS NOT EVEN AWARE OF, was paid. A few minutes later, she had someone from the finance department call me. The person from Finance explained that my mother had work done in April that the insurance company did not pay, so the $485 was to cover that service. Now it's starting to make sense, however, what a terrible business practice. First off, if the insurance company had denied a claim, my mother should have been informed IMMEDIATELY. Why would you allow her to pay for a new service, show up for an appointment and then place her in a predicament to where she can only be serviced if she pays a pass bill that SHE DID NOT EVEN KNOW EXISTED? The person from Finance apologized and stated that they would not have refused my mother service and that they would have allowed her to set up a payment plan. Really?? This is news to me, because I just asked your coworker if my mother could receive the services THAT SHE PAID FOR IN FULL and if I could pay half on the $485 and pay the balance later and I was told NO. That was deceitful and in my humble opinion, VERY unethical. You placed the person, A SENIOR CITIZEN, that needed your services in a situation that, had she not had children, she would have been refused. My mother is on a fixed income and under no circumstances does she just walk around with a extra $485. You all should examine your business practices and do better because what you did today was again, UNETHICAL and DECEITFUL. You should have explain to her before she arrived that she had a balance, so that she could make arrangements to pay you. You also lied to my face and told me that I could not pay half today and half later. AND you lied to my face, AGAIN, when you told me that my mother could not receive services until the past due was paid in full. The bill is paid, however, I feel that it was my responsibility to share this information with the public. I would hate for some unsuspecting victim to arrive at your location and be in the same situation that my mother was in. What happens to the person who comes in and doesn't have family, doesn't have a savings account, doesn't have children or siblings that they can call or who just doesn't have?? Shame on you.

I did an x-ray last year and I got tooth pain in the back since then. It's been a year now. They…read moretold me it would go away I tried calling last year to let them know that I had that no call back. I came in April told them everything again they told me they will refer me . Dr O told me they will refer me since the x-ray came back with nothing. I called they told me no referral was on file and they couldn't prescribe me anything for my pain. Prior to that they never called me back for my invisiline I had to keep showing up to the office to get scheduled. Now I have a tooth ache and face swelling.