Saved a LOT of money by going here to replace my key fob instead of going to dealer!!! We also found a few things we needed like, Latex free gloves, tools and snacks. This location is easy to get to and get back out of. There are several staff in there at all times, which is helpful when you have questions. We will definitely come back to this location when we need something else. read more

Eddie's Ace Hardware - Hours - Hardware Stores Near Me - New Orleans, Louisiana

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I went to this Ace for my weekly propane fill up. Well of course I encountered the unruly an racist owner Michael. He starts off with his rant about my propane tanks have to be brought in an weighed. Which they ask of you if you have the standard 5 gal tanks mine were the 7 1/2 gal tanks which are not required to be brought in and weighed. So I refused to bring them in to which Michael insisted they be weighed or not serviced. As Michael retrieved the tanks from my truck he brings them inside an says you can't fill these tanks their expired. Which is a complete LIE these tanks were purchased from that same Ace in 2021 we can assume he thinks all black look alike because he can't even recognize a habitual return customer. Ive had this same disagreement with this person before about the age of my tanks even to go so far as showing him the tanks they have for sale have the exact same dates as he's currently selling.This subliminal racism he displays to black customers is outrageous. I use to shop here weekly filling my propane tanks for food business. I will be shopping at Uhaul from now on for propane read more

Eddie's Ace Hardware - This shows my tanks were manufactured 2021 - Hardware Stores Near Me - New Orleans, Louisiana

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Kind, patient, and helpful employees, from the floor associates to the cashier. Would definitely recommend!

I usually don't make negative comments about a company but this one here needs to be done. I parked my car on the street instead of their rear parking lot and went to get a few plumbing pipes, first off a white older lady walked up to the door before me and the gentleman opened the door and greeted her as I approched the door he walked away. I payed it no mine thinking he maybe helping the new customer who walked in but she went to the key counter and was helped by the other gentleman and he went sat down. I made it to the back of the store when an employee ask if i needed help and i gave him the measures of the pipes I needed. Suddenly out of nowhere the first gentleman comes to the back with an attitude and says I needed to move my vehicle because it was blocking the entrance for his customers to get in and out. I was puzzled because for 1 I thought I was a customer and 2 I was parked on the street no where near the entrance/ exit of the parking lot. The employee heard what happened and walked with me to the front. I reported it the gentleman who was helping the older lady with keys and he tells me that he was doing his job. I felt discriminated and left when I made it outside I found out from the employee that the man I was speaking to was the owner and that it was his son I was reporting. He also stated that I am not the only person of my race he has done that too, so I ask anyone with a similar story to share it because we should not be treated poorly by others when we help their businesses by buying from them. read more

I went in and the customer service is horrible. I walked in and needed help finding something so I said, "excuse me." to an employee. The employee completely ignored me and proceeded to look at his cell phone. I walked away and asked another employee for the manager and he directed me to the owner Roger who was on the phone. I waited patiently until he got off. After Roger got off the phone I stood there a few seconds as Roger just looked and me for a minute. I assumed he was never going to ask me how or if he could help me so I proceeded to describe my experience in his store. Roger was indifferent to my horrible customer experience in his business and even tried to justify his own behavior. My experience in other Ace Hardware's have been the complete opposite so much so I drive miles to go to the one in my hometown. I will never go to this location again because the owner and employees don't appreciate it's customers. read more

Not your typical hardware store. Staff is more knowledgeable than most. Store is stocked with many hard to find items.

Don't buy Propane here. If your 5 Gal. Tank is not completely empty, they won't tell you that they have a 5 Gal. minimum. And its not posted anywhere. The guy at the register thought it funny tho. Employee's attitudes are bad as well. I will also post this on all the RV Forums I can find. read more