I have not used the services yet; however, the young lady at the counter was very pleasant. I am going to give them a try. There are 2 cleaners near my new place. I will update my experiences after I give them a try! Update: Took a bunch of items and everything looks great! read more

Awful they shrunk 6 of my dress pants in the last 2 visits. Stay away from this place.

I get that mistakes happen, but the fact it wasn't brought to my attention and even after I contacted them about it there has been no response...can't recommend it read more

Eddie's Custom Cleaners - Stained my favorite pants:( - Dry Cleaning Near Me - Tampa, Florida

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I cannot say this emphatically enough... DO NOT USE THIS BUSINESS. This is my first time EVER writing a Yelp review - but my experience was so unbelievably awful that I feel the need to. I dropped off a single pair of jeans last Monday for a zipper repair. I was informed by an older woman (I believe her name was Evelyn) that it would have to be done by the tailor who is only in one day a week - on Saturdays. I said that worked, but I would need to pick them up today (Monday 6/12) as I leave tomorrow for a trip. So I proactively mentioned I would be fine paying extra for priority. She then stuck a "special" tag on them (attaching picture below) and ensured me they'd be done. I arrived this afternoon at the time printed on the receipt to pick up my jeans, and the young woman at the front (not Evelyn) truly could NOT have been more rude from the moment I walked in. She takes my name, goes to the back, and surprise, "can't find them". So she walks over to the tailor's work station, where the jeans are sitting balled up carelessly on the clothes rack, clearly not fixed. Her response when I asked why they weren't done? "I don't know, I'm not the tailor". No explanation or solution given, nor did she offer to call the tailor to figure out what went wrong. She just stood there and shrugged, as if I had zero reason to be confused or frustrated. Of course, I asked for my jeans back and will taking my business elsewhere. I don't know if I find the lack of customer service, communication or ability to do a simple agreed upon service more surprising. But I do know that I wish I would have read the reviews prior to visiting this establishment, because I can see this is a repeated issue, and would have never wasted my time here had I known. Again, AVOID USING THIS BUSINESS, unless you want to feel like you're in the twilight zone. read more

Eddie's Custom Cleaners - Dry Cleaning Near Me - Tampa, Florida

I dropped off a dress and coat and they both had stains when I picked them up. I asked for a refund and they said they would only re-clean the garments so I had to come back the following week. The stains were much more faded at least the second time but I will not be going back. read more

EDIT: I spoke with the owner and appreciated his time taken to speak with me over my dress. Ultimately, he offered to try to fix it but I am leaving town and didn't think the options would work. I'm still frustrated about the situation but appreciate he took the time to listen calmly while finding a number of solutions to try to fix it. 12/27/21: If I could give this place 0 stars I would. They ruined my $700 silk dress without offering a single solution. They only had to press the item and weren't competent enough to do it. I even sent it back and they still couldn't press it properly. DO NOT RECOMMEND THIS HORRIBLE PLACE UNLESS YOU WANT YOUR CLOTHING RUINED. read more

Great service. Friendly staff. Quick and easy turn over and on time. Love that it is walking distance from my condo.

DO NOT BRING CLOTHES YOU CARE ABOUT HERE. I brought my fiancés suit here last week (getting married this Saturday) even emphasizing how important the suit is, only to be disappointed bc it looked like they didn't do anything to it, especially the vest. They agreed to send it back and I picked it up today only to find it wasn't better and there were stains and damage to the suit. The owner offered to check it out but no way I'm giving them more time with this. They've pretty much ruined the vest on a $1300 custom suit. Will not return. read more

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I had to go pick up pants that were supposed to be done 2 days ago. They aren't ready and when I asked if I could just take them and leave I was told they didn't even know where the pants were. I'm not the type to really start yelling and screaming but I was really close to losing my temper. I'm coming back tomorrow to get my pants and leave and I won't be back. This is completely unacceptable. read more

Great service, always greeted with a smile! My clothes are always perfect and my order is ready when I arrive!

Worst place I have ever been. I always dry clean my dresses and pants and have never had service this bad. First off they have a very rude and disrespectful manager. She does not listen to what you have to say and is too hard headed to hear your side of the story. She also does not help when they make a mistake. I had a beautiful Ann Taylor dress that had lace flowers over the whole dress and not to mention cost well over $100. I brought it in and told them that I want it dry cleaned, however, I know it was not. It ended up getting ruined. Two flowers were unwound and the dress now puckers. After asking a close friend who is a professor at a college in fashion design she told me without any doubt that it had been laundered rather then dried. This brings me to my second point, the rude manager told me that no matter what the customer says, they do what they "feel is best" based off of the label.-- if it's my dress, shouldn't I get it cleaned how I want?!?! Now I have been in customer relations for many years now and when something goes wrong and things get messed up, the person or company should do something to make sure things get better. This was not the case. They have not done anything to make it up to me and they don't care to. (Not to mention they are overpriced for the crappy job that they do). ABSOLUTELY WORST PLACE EVER. DO NOT WASTE YOUR TIME AND MONEY!!! read more

Two times now we have been to this cleaners and both times the lady at the front was considerably rude. No warm greeting (or greeting at all), snide comments, and a sheer lack of customer satisfaction. If it wasn't urgent, we wouldn't have gone back the second time. Thankfully we won't have to again. Save your money for someone who cares. read more

I've had a great experience here with dry cleaning and clothing repairs. It's the best dry cleaner I've found in Tampa Bay by far.

I've used them several times to dry clean pants and shirts. Unfortunately on two occasions I've had my white dress shirts come back with new stains. They always gratefully clean them a second time and the stains come out, but it's frustrating for this to have occurred twice. It's time for me to find a new dry cleaner. read more

They have been doing my dry cleaning now for almost two years Minor sewing and special projects read more

Great place for your custom cleaning! Antoinette is friendly and always willing to help with any cleaning questions which I had.

We've been using Eddie's regularly since we moved to Harbour Island (a year and a half ago) and have been very pleased.

Eddie's always provides fast, courteous service, and at a great price. I'm relatively new to Tampa, but Eddies is by far the best cleaner I've used in a very long time read more