Told us to come a Wednesday to pickup and they closed early without notice! Two other customers…read morealso baffled waiting outside locked doors. I live right next door too--won't be returning.

My first experience at River Heights cleaners will also be my last. I took a large batch of clothes…read moreto be cleaned (approximately 15 items in total). Both men's and women's clothes. Some were to be laundered, some dry cleaned. When I got my clothes back, it looked as if nothing had been washed. Clothes were iron and/or pressed, but dirt and stains (common stains, not blood or wine) were on almost every item. Even the ironing on multiple pairs of pants was done poorly (wrinkles and creases 2-3 inches away from the middle crease in the leg). I took in 6 items, as an example, to show them. I showed them shirts and pants. Some items that were laundered and some that were dry cleaned. The supervisor wasn't particularly helpful. She wasn't mean, necessarily, but she wasn't exactly bending of backwards to help me (She seemed a bit perturbed at me). She told me that if I wanted stains removed from my dress shirts I needed to specify that and to specify that they were to be dry cleaned, not laundered and that laundering is simply washing them. Side note: This isn't true. Laundering cotton dress shirts is better for removing stains and uses less chemicals than dry cleaning cotton shirts, which will allow your shirt to last longer. It's all a quick Google search away... I spoke to the manager on the phone, who was nice enough, but didn't waiver either and kept telling me that the work had been done. I told him that the clothes simply weren't clean and it was very obvious to the naked eye. He said, "the clothes were cleaned, they just don't look clean to you." He also mentioned that he has over 500 customers and has never had a complaint like this. A claim that is easily proven false as evidenced by all of these reviews! While the store offered to re-do my clothes without charge, I wasn't comfortable leaving them there again. On top of the fact that I only brought in the representative 6 articles of clothing to show them and the other 8 or 9 were at home and I wasn't going to go back and forth all day getting clothes to this dry cleaner. Before leaving, with the cashier and supervisor still there, I asked another customer, a woman, to look at two pieces of clothing and if they looked clean to her. It took her all of 2 seconds to see the stains and dirt and she shook her head aggressively. Conclusion: This is a poor dry cleaner and laundering business. There are many more around Tampa that are far superior. Maybe their prices are a bit better, but the quality is the worst of any dry cleaner I've ever taken clothes to. This is the first time in 20 years of using dry cleaners that I've ever taken an article of clothing back to complain.

Prompt dropping off and picking up I do feel they could…read morehave another person working up front but overall great

I recently started coming here over the last two months and have had two issues so far the first…read moreone my order was not ready in time. The second one I received a text the morning my order was supposed to be ready and they stated they had an issue with a machine so my order would not be ready until the following day, which was Monday. Unfortunately, my items that I brought on Friday morning were needed for an event Saturday so therefore I had to actually purchase two all white garments for the event which cost a few hundred dollars. The manager Ariel refused to give me my refund of $10 which I know is not that big of a deal but the issue is you all sent a text saying my order was not ready and therefore are just telling me on a Monday afternoon that my order was actually ready in the text was not supposed to have sent to me. This is very poor customer service and I will not be bringing my business back here. I have included a screenshot of the text that they sent on Saturday and she said it only applied to people who dropped off shirts, my order consisted of one dress and one pair of jeans. Where do you see any mention of shirts that this text only applied to? Super poor customer service.

All washers and dryers worked. Fast, clean and safe!! Facility was easy to find and I could get ice…read morecream next door while I waited!!

This place was filthy. I walked in and the place smelled like sewer. I walked out. They also do not…read morehave pay by phone.

Hands down the best dry cleaning service in Tampa…read more Awesome experience from beginning to end. The ordering and delivery pickup/drop-off process was easy. They provide regular status updates. Customer service from the delivery guy was phenomenal. Each article of clothing was meticulously handled and packed with care. The clothes were dry cleaned in line with the instructions I provided. The costs are reasonable and on par with the high level of service. I highly recommend Clean for your dry cleaning needs. And they're a family owned business, which makes supporting them even better.

From the owner: Clean is your ultimate on-demand laundry and dry cleaning solution! With just a few taps, schedule…read moreconvenient pickups and deliveries right to your doorstep or office. Our professional team ensures your clothes are meticulously cleaned and cared for, saving you time and hassle. Schedule a pickup today on our website or via our app!"

Needed same-day dry cleaning for an unplanned trip out of town. Arrived at Sunset at 7:45am and…read morewas able to pick up at 4:00pm. Excellent, friendly service.

Both times I went to Sunset, I was greeted promptly and taken care of quickly by the staff. I went…read moreon a holiday week and they were able to dry clean my clothes (blazers, pants, a formal dress) around the next day, no extra cost. I also love that they use cleaner products! They have a regular customer in me.

If you want a place not to care AND damage your items, this is the place for you. I had items to be…read moredry cleaned and they, without asking, heat pressed/glued bar codes in each item. When I discovered this, I researched it. Its more common these days and it make the cleaners job easier and saves then time and money while altering all your garments. The manager told me: "they did not know that I did not know..." such poor customer service. I went back and they pretended to not know what I was asking for. Then they removed the tags which left a glue spot the size of the tag. I asked for the glue to be removed and they said they would have to clean the items again at no charge. It looks like they tried to remove the glue on one item, damaging the wool fabric in the process. So they just cleaned everything, which did not remove the glue residue on the other items and did not say a word to me. The manager had an attitude and should not be in leadership. NEVER NEVER AGAIN!

Eighty-four dollars, or $14/garment, for six garments is expensive for any cleaners. Also, they're…read moreclearly aware of the expense because they did not produce a receipt or quote the price until the pick-up. Find another cleaners.

I've been going here for a year and a half and they've always done a good job with my clothes in…read moreaddition to being reasonably priced - especially in comparison to others in the area.

Very dissapointed when i dropped off my brand new top & picked it up full of ink & stains that was…read morenot there before. They ran it through again just to tell me that the business has been sold & im basically screwed with no credit or reimbursement. Supposedly McNatt's Cleaners brought them out. This is bad business & i see alot of dry cleaners are doing this without Ny regards yo the customer that jept them in business!

This place is awesome. Earlier this week, both my Samsung Washer and Dryer decided they wanted to…read moreact up. Dryer needed new heating element & we got that. Washer kept giving error in rinse cycle & now will not even start. We came here about 1100 AM on a Saturday. First of all, these speed Queen washers are the bomb. I saw people loading a whole baseball team worth of clothes & they just got swallowed right up. Dryers are huge too. No noise or broken machines when they are running. Now the price is high for this; starting at $7.50 for the washer & $3.25 for the dryer. I can't complain as I already spent $300 on a dryer, THIS WEEK. LOL. Attendant was cleaning the store the whole time & the Gator Ade Zero is a cheap as the water. Comfortable seats & clean restrooms. Even after I get my washer fixed, I'll probable be back. 5-stars

Everything is very clean and easy to use washer/dryers wish there were more locationsread more

I moved into the area recently, and this is the only laundromat I've used. The machines are not too…read moreold, and the cost is reasonable. I try to go during the week, as it gets busy on weekends. I have not used the other services, but, know others that have. They are very personable and helpful with whatever your needs are.

Very well staffed, clean and comfortable place to do your laundry…read more It was our first time using this location and Sondra was a huge help.