We have been with Tom Porter for over a decade. We have our home and auto insurance with him and…read moreeven with moving we will still have him as our insurance agent. He is very knowledgeable and always has great advice. Would highly recommentd.

I have been a satisfied customer of Tom and his office for more than 20 years. He and his office…read morehave provided prompt, courteous, and professional service. Tom worked to keep my premiums affordable while making sure my family and I have the coverage we need. He takes the time to answer questions and explains options in a way that is easy to understand. Tom has also provided valuable advice. Whether it was helping me to avoid a hail damage roof replacement scam, offering guidance when selling a car, or leasing a new car, his recommendations have been very helpful. I highly recommend Tom to anyone looking for knowledgeable, honest, and dependable insurance agent.

I have been a state farm customer for over 25 years. My local state farm office closed a couple…read moreyears ago, and my account got switched to wrigley area, and I live in norridge. I was going to look for a more local office, when I got a call from Kiara from Domenico Polo state farm insurance agent. And they are 10 minutes away. Kiara was helpful, knowledgeable, and compassionate! I inquired about switching my account to their office... done!! I am a senior on a fixed income, so when Kiara suggested going over my policy, maybe she could save me some money, I was glad to try. Well she was able to find some things I didn't need!! Kiara was very personable. She listened to me blab about my 2 senior dogs. Thank you Kiara, for helping me with my insurance needs, and putting a smile on my face!! Toro and Brownie say thanx also!

we will want to compliment ,Chris Collins, Britany,and all your staff for every time a visit and…read morephone call, professional kind,courteous, customer service with a million thanks.

We had a fraud on our auto payment method and the number was changed. Instead of calling us or…read morecontacting us in any way, we got an auto cancelation warning. After 14 years of using him as an agent and always paying on time there was not a single indication of a person being on the other end. I was frustrated when we totaled our car out of state and they did not help us in any way, but I was talked out of changing agents at that time. I wish I had so he hadn't gotten our money all these years. The purpose of an agent is to help you and this group absolutely does NOT. Find someone better.

I have had a great relationship with State Farm since I bought my first car in 1999. I recently…read morepurchased a new SUV in March 2021 and when I spoke to Ines in February for a quote to plan for what my insurance premium change would be, she was so kind and helpful! She was patient, friendly, informative and helpful. When I finally purchased the car, she made the process seamless for me and it was super simple! I was pleased with the rate I was given since I was going from a small sedan to a SUV, and was expecting a greater rate increase. (NOTE: I do have a perfect driving record and strong credit) I had an extremely bad experience with my homeowners insurance claims adjuster the last time I had a claim. His treatment of me was profanely discriminatory and extremely racist, and though I had to subject myself to this disparate treatment in the moment, I knew that after ample time, I was going to drop my home insurance company and check out State Farm. It has been a number of years since that small claim and so I felt confident I wouldn't get higher rates quoted to me because of that claim- a decent amount of time has passed. Because I had such a pleasant experience with Ines, I knew I could contact her to get a quote for my homeowners insurance. I reached out to her by email, just to get the ball rolling since my annually paid homeowners insurance would be up for renewal in October. I sent a copy of my current policy declaration so she could see what I was looking for to be covered in my quote from State Farm. Ines was so kind and quickly sent me a quote and we set up a time to discuss by phone. She went over the quote line by line, so that I would understand that I was getting the same coverage that was in my current policy. In many cases I was getting even more coverage than my current policy and when she told me my annual premium, it was substantially less than my current racist insurance provider! I also have a life insurance policy with the racist provider, which I took out in exchange for a lower bundled insurance rate on my home insurance. I asked Ines for quotes on a comparable policy because I plan to cancel everything with the racist insurance company so they will no longer get a dime of my hard earned money. Ines quickly provided me a quote for the life insurance and so because of her, I am switching BOTH my home and life insurance to State Farm. Ines has been a joy to work with and I look forward to my continued relationship with State Farm!

Great group of ladies that he has on staff. They are extremely helpful and kind. I would refer…read moreeveryone I know to this location so they can get the great service I get whenever I call.

Sara has always been so helpful and knowledgeable with my insurance questions, and always with a…read moresmile!

Have been at this office for about 30 years through previous agent Morris Tillman. Now that Ryan…read moreWilliams is there I have been getting annoying calls from his people to buy life insurance. Won't take no for an answer and keep asking personal questions. The Ladies that work her are great so I am still giving him three stars.

I am buying my first condo and Gaetano made this process MUCH easier for me. I will probably switch…read moreall of my insurance needs over to Gaetano for this reason. He took time to explain to me about all the different converage I asked about and that to me made all the difference. I'll be closing soon and I have him to thank for making this stressful process a bit less stressful.

This is the best insurance experience I've ever had. My agent Gaetano is really professional!!! He…read moreoffered me perfect advice to choose appropriate insurance for my apartment in the most reasonable price. He is so patient and in a great polite manner with all my questions. I will definitely contact Gaetano and choose this Group for my future car insurance and house insurance. Please don't hesitate to contact and choose this professional Insurance Group!

I received a text that my renters insurance was overdue. As I hadn't received the premium notice, I…read morecalled Kelli at Bryan Kovach's office and spoke with Kelli. As always, Kelli quickly found my account, was able to get my information and payment, all in 10 minutes or less. Absolutely fabulous treatment and service!!!

We've been insured with Bryan Kovach for several years. Bryan has always answered my many…read morequestions with patience and expertise. I recently had the pleasure of speaking with Samantha Rosario about switching another policy of ours. She offered to look into special coverage for our insurance needs and was friendly and efficient.

Sebastian and his team are awesome. I cannot express how easy he made the process. From reporting…read moremy claim to seeing it through that I get my rental car while my car was being repaired, Sebastian ensured that everything went smoothly and took the time himself to follow up with me after each step to see if there was anything else he could do. I never felt judged for not knowing about the process and he was legitimately such a friendly guy! Glad I switched to him and his team. If you're looking for someone who will ensure that your insurance claims are handled efficiently and that will always take the time to educate and inform. I'd for sure choose Sebastian.

From the moment you first meet the agents and staff you already feel at ease. Everyone is very…read morewelcoming, professional, and friendly. They answer every question and concern you have and they walk you through everything very thoroughly and clearly. I would definitely recommend coming here.