At first I was happy with the very first visit I scheduled. Then before I left we scheduled for…read moreabout a month out. I confirmed the appointment when they called 2 days before, but they informed me that there may be a little wait due to the amount of people. I drove to the wrong location by accident with 15 minutes before my appointment. So once I realized this, I started making my way to the correct location; but I call them to make sure my appointment still stands. I'm on hold for 20 minutes, essentially the time it took me to get there. The lady on the phone let me know she informed them that I should be there I'm just walking in. I get there, Doctor Galowitz, mentioned that "since I'm 30 minutes late they would have to reschedule for the afternoon." I took the morning off for this appointment which meant afternoon was not available. I understand they may be a bit busy and want to stick to schedule which I will claim was a mistake on my part, but I after driving 2 hours to get here and did they didn't seem to care, which means I will take my business elsewhere. The wait is not worth it.

They made me wait for 45 minutes even though there was nobody in the writing room with me …read more.... told me I was next!!! Thoroughly unprofessional!

Office staff (Sharon) is a very nice woman. She emails you patient forms ahead of visit to fill…read moreout and send back 2 days before appt. Very helpful. Dr. Schneiderman is a very nice man. He listens to your problem and asks you alot of questions. He is very thorough and has a good sense of humor as well. Down to earth. Recommend going to this office for adults and children. This was my first time here and when I have an ear problem again, I will surely go back.

ONE OF THE BEST! front staff was very understanding of my…read moreemergency, scheduled me the earliest appointment. office was very well kept with no wait time. Dr. Schneiderman was very professional, understanding and patient. He cured me & I could hear again ! Couldn't thank him enough for all the time he spent

My appt was for 2:15. I arrived at 1:55 to fill out paperwork. A minute after I arrived, a another…read morepatient arrived. He and I sat there for a long time, no one else was there, the receptionist during this time was calling patients and confirming appts for the following day. Although pleasant on the phone, once she hung up, she made some not very nice comments about them to the other staff nearby, and certainly within range of anyone in the waiting room to hear. By 2:35, the man in the waiting room with me asked the receptionist how much longer the wait was as he had another appt afterwards, The receptionist turned nasty, and immediately said "I don't know" and just when the man persisted by saying the last time he was there, he waited well over an hour to be seen and the receptionist said, I can't do anything about it, when you see the dr, tell him." As the man continued to speak, she got more rude each time, cutting him off telling him not to tell her, tell the dr. But THEN she said, "the dr. is in his office and doesn't even know yet that there are patients waiting for him, I haven't told him yet." WHAT??? We've been sitting there for 35 minutes already, he had a 2:00 appt and I had a 2:15 appt, and it's now 2:35 and she just said she didn't get tell the dr his afternoon patients were there already?? She then called the dr, and said you have two patients here waiting. Two minutes later, the man was called in, it was now 2:48. He came out at 3;10 and then I was called in five minutes later, an entire hour after my scheduled appt. I went in for my appt, and found Dr. Goldrich to be quite nice and kind, I was with him for 7 minutes. I complained to the receptionist as I was leaving about how poorly the office was run and she just said "I know." I'm not sure who is to blame here, the dr or the receptionist but in the end the practice belongs to the dr so ultimately, he is responsible for everything that occurs there. I never recommend this practice because of how it's run, how rude the staff is and how they clearly just don't care about treating their patients this way.

One of the best experiences I've had with a physician of any sort. Dr. Bortniker is extremely…read morethorough and clearly has the experience to support his recommendations. I left feeling like I had a plan and a clear path to accomplish what's needed for my particular diagnosis. I'm happy to utilize this office for any ent related needs. Good location and the staff is friendly as well.

I highly recommend Dr. Bortniker. He is thorough, caring, very knowledgeable, and a great…read morecommunicator with his patients. His office staff is organized and helpful too.

Receptionist is nastiest person I've ever encountered. Always has an attitude. Is not willing to…read morehelp any patients, everything is an inconvenience to her. Will not recommend this office to anyone due to her.

I called the office to make an appointment for Dr. Traquina. I was on hold for 25 minutes before…read moreit said I was going to be transferred to a person. This never happened. I called back and left a message but never heard back. I won't ever call them again.

Dr. Bortniker provided exceptional care for my son throughout his entire experience with deviated…read moreseptum surgery. From our very first consultation, he thoroughly explained the condition, walked us through the procedure, and answered our questions. He made my son feel comfortable and confident going into surgery. The surgery itself went smoothly, and the post-operative care was just as impressive. Dr. Bortniker and his team were attentive, responsive, and proactive in ensuring a strong recovery. They provided clear guidance and were always available to address any concerns. We are incredibly grateful for Dr. Bortniker's expertise, professionalism, and genuine care. I would highly recommend him to anyone in need of this type of treatment.

Dr. Bortniker is truly exceptional. After struggling with left ear sensitivity that no other doctor…read morecould properly diagnose or treat, he was the one who finally figured it out and provided real relief. His expertise, attentiveness, and dedication made all the difference. I'm beyond grateful for his help and highly recommend him to anyone dealing with ENT issues.