Extremely disappointed with the lack of communication and professionalism at this clinic. I…read moreinitially called to inquire about booking a laser session and was instructed to text what I was looking to get done. I sent the details, then waited five days with no response. When I followed up, I was suddenly told that my appointment was the next day at 3 PM--without anyone checking if I was actually available. With less than 24 hours' notice, I informed them that I couldn't make that time and asked for another slot, along with any consultation or prep details I should know. Again--no response. Two days passed, and I still hadn't heard anything, so I requested a refund. Only then did they reply, refusing to refund me on the grounds that I "missed" an appointment I never confirmed. I was told I took up a slot and didn't show, yet when I asked for a different time, I was completely ignored. If I hadn't followed up myself, I doubt I would have heard from them at all. No call, no reminders, no follow-up--just silence unless I reached out. This lack of customer service, accountability and professionalism is exactly why I would not trust this clinic with any treatment. I hope they take this as constructive feedback to improve their processes and communication moving forward.

what a nightmare.. the salon was filthy and the massage room was like a freezer.. They only brought…read morein a toaster-size heater for the whole room and the towels were icing cold. the lady who is supposed to provide the treatment with terrible long nails. I requested a refund and the owner even offered me to have a massage on the chai in the Salon!!! What a joke. I am so disappointed with the whole thing and the worst was she complained and refused to issue a refund as I have purchased it via Wowcher!. Please do not trust the photos as they are misleading.

Hi! my name is Natalia Rutter. I did my hair removal in Prima Britannia clinic in Hammersmith and…read morehad worse experians in my life. The manager of the clinic (the russian woman 45-50 years old) was damage my skin so badly, that even my beauty spot was gone from my arms. She decided that my skin is too dark and make laser treatment on very high temperature. Its pass over 4 years, but my skin still damage. When i called to her after 3d tretment and told her about my problem, she start shouting to me, was telling me that i am stupid, then her husband called to me and he said, that he will take legal action at me if i will continue ask my money for another 3 session, which i will never done in this clinic. I paid for 6 session straight away, but did just 3. He was very rude to me also, i recorded his call, so still have it in my phone. I think this people do not care about patients, all they need just to get our money and they do unprofessional job. Very unprofessional.

I went to London Premier Laser Clinic for the first time last week. I was actually scared about…read moregoing for the treatment but once i got there the staff put me at so much ease. They were friendly and described the treatment thoroughly to the point where i could just lay back and relax I was very pleased with the results and i've already booked in for a touch up session 10/10!!!!

visited the clinic yesterday evening and had my patch test…read more 5 stars for Lucy's professional advice and will book treatments for my underarms.

Excellent services and results. I had a great experience getting laser hair removal and the results…read morewere great. I also had a facial treatment and I loved it. I have not felt this good in a long time it is a one-stop clinic for all your beauty requirements highly recommended

From the owner: Sarah M Beauty and Laser Clinic is an exclusive and professional beauty and aesthetic clinic that…read moreoffers all sorts of non-surgical treatments that are meant to enhance your appearance. All of our treatments are tailored to suit your individual needs and requirements. We offer a range of specialised procedures for the face and body. We Offer and Specialise in Laser Hair Removal , 3D HIFU(Alternate to Botox)Crystal Clear Microdermabrasion,Laser Face Lift , Pigmentation Removal,Acne And Acne Scar Removal ,Radio Frequency Face Lift ,Eye Treatments, Lift & Tone with EMS system,Fat Reduction Body, Lycon Waxing You can also treat yourself to our luxurious makeup services. With Sarah M Beauty and Laser Clinic, it is all about pampering, relaxation, rejuvenation and makeovers for women who care! We serve clients in Brentford, London.

Excellent results, would recomend. They use Lightsheer laser, It really works. I tried IPL before…read morewith poor results. I saw great results evan after the first treatment.

I cannot recommend Body Bliss CLinic enough for laser hair removal. It really works! So far I have…read morehad three of sessions on my underarms, and even though you have to wait 6 weeks between sessions, even after the first one, i hardly needed to shave! Brilliant!!!!! The sessions are not cheap (although comparable to other companies doing this) but the lack of hassle with waxing and shaving is absolutely worth it. It was a little painful having it done, but definately less painful than waxing. I can't recommend them highly enough. Plus, if you block book, you can get a free session.

As I have been battling with Rosacea and redness for years I only wish I had found The Pulse Light…read moreClinic sooner, as many have said before on this site that they wish they had found the clinic that gives the required results sooner!!! Having achieved remarkable results & a quality of service to match, this clinic provides state of the art equipment combined with very experienced & knowledgeable staff to deliver really good results. Better results within a few visits than years of me running around to a scattering of beauty salons offering IPL treatments, some at better pricing too but they didn't have the depth & breadth of knowledge or understanding or quality of machines, but more importantly I am most impressed with the holistic approach of the clinic who take into account a multitude of factors not just procedural but your diet & lifestyle too, you can see this by even downloading an ebook for free that I did after my first treatment and it has really helped, I would recommend it, it has great dietary advice! http://www.pulselightclinic.co.uk/rosacea They are conveniently located within the City, right near Fenchurch Street Station, useful if you work in or around the City, I don't live or work nearby at all but the unique ability of this clinic to deliver tangible lasting results along with excellent service and friendly staff ensures that I keep coming back and don't mind the travel involved, well worth it! I would highly recommend them to anyone who is looking for treatment on any of the host of conditions they offer medical pulse light treatments for, it certainly worked for my redness & Rosacea! Notwithstanding the above you also have the back-up of a highly trained & friendly team who really seem keen to monitor my progress. I hope this review helps, I would recommend a consultation if you are considering treatment!!!

I want to thank Sheila and the team at the Pulse light Clinic for doing such a great job. I was a…read morevery hairy man but after my course of laser hair removal at the Pulse Light Clinic I am now a smooth man! The staff are really nice and fun to talk to and also very professional and the clinic is clean. Even though I was hairy the hair removal took less sessions than I had anticipated and is much cheaper than having hair removal in London elsewhere. Thanks again team! I will send any of my hairy friends to you for laser hair removal in London anytime!

I've had great results for laser hair removal, the staff is very friendly and knowledgeable…read more I would definitely recommend. Treatments are always thorough, can't wait to start on my next area!

From the owner: Specialising in cosmetic laser treatments ranging from hair removal to skin rejuvenation…read more We use state of the art, medically graded NdYag lasers. We have a large client base of satisfied customers who have achieved exceptional results. All technicians are fully insured and qualified to the highest level. (VTCT level 4) Packages can be customised to suit client needs. Convenient and discreet location with ample parking just minutes from both M4 and M25 motorways. Competitive pricing.

This is the only beauticians I have ever been to so I was initially nervous. It turned out I didn't…read moreneed to be. The staff were courteous and got on with the general chit chat that is required when they are doing unspeakable things to unspeakable parts of your body. I would say the only thing that let's it down is the tininess of the reception area. I was in there with one other woman and there was barely any space to squeeze past. The waiting chairs are also fully visible from the street, and while I wasn't embarrassed to be there, I'm sure more sensitive souls could be.

From the owner: Beautique Medispa in Reigate and Dorking offers a wide range of treatments delivered by highly…read morequalified staff in very luxurious rooms... your comfort matters to us. We have a fabulous facial menu to choose from inspired by cosmeceutical brand Skincare by OSH. that also includes the popular CACI treatments. For result driven clients we offer advanced aesthetic procedures including micro-needling and chemical peeling. Our skin health experts will undertake mole and skin-tag removal along with blemishes and red veins. We offer hair management systems using IPL/Laser or the Lycon Waxing System for increased client comfort. Leaving the best to last... our therapy rooms are designed to help you unwind and we have a massage menu with something for everyone.

I was recommended by a friend and I have to say I haven't been disappointed - the therapists are…read moreexcellent and professional. I have had hot waxing and a massage (twice) and both were very well done and almost as pain-free as my W1 waxing which was almost double the price. Well run, fairly priced and consistent high standards of treatment.

From the owner: Dermalogica Environ facials Hot waxing Hollywood Brazilian Caci 3D lipo massage st tropez spray…read moretan mesotherapy botox fillers anti aging treatments travel clinic pharmacy

I had a black shaded tattoo on my shoulder from my rock'n'roll days which had started blurring so…read moredecided to have it removed. After doing a lot of research into various methods I went with Richard and could not have been more impressed. There is no scarring or pigmentation, after 6 treatments my skin is ink free (tattoo was approx 3x3 inches). My disbelieving friends inspected me very closely and couldn't spot anything, one even checked the other shoulder to make sure I wasn't playing a trick! Very affordable and well worth it, once you have your first one each session only takes a few minutes. Be aware, it IS painful, but well worth it. Recovery shortens each time too.

Extremely professional with an efficient consultation leading to 1st treatment. Treatment itself…read moreuses state of the art laser, the consultant I saw, Richard, was really good both with explanations of procedure and with treatment itself. I can highly recommend them to anyone considering or needing a tattoo removal.