Kaiser is the most amazing medical center. I love the fact that all the care you need is gathered…read morein one place. The moment you walk in, everyone is so caring and helpful. The connection between your primary care and specialist is unbelievable. This contributes to a better care. The nurses are knowledgeable and very caring. Thank you Kaiser.

I had been going to this location for many years. From early 90s to around 2013…read more Good experiences and bad over the years. My parents still visit this location, so I take them to some appointments. Also other friends have come as a patient, so I've seen a lot. Overall. Good. Free parking. (They ended parking tickets about 10years ago). Handicap parking is full by 10am. So you might have to drop off for infirm ones and park elsewhere. There's a covered parking structure if inclement weather conditions or if the regular parking is full.

My brother spent 44 days in the ICU at UCLA West Hills Hospital, and I wanted to take a moment to…read morerecognize the incredible team who cared for him during one of the most difficult periods of our family's life. While every member of the ICU staff treated my brother with compassion, professionalism, and dignity, I would like to especially thank nurses Eric, Randy, and Olga, ICU physician Dr. Kakal, social worker Heather, and the entire ICU team for the exceptional care they provided throughout his 44-day ICU stay. Each person brought something unique to our family's experience. Olga was a source of comfort and reassurance whenever I felt overwhelmed and needed guidance. Eric showed extraordinary patience and gentleness with my brother, even on the most difficult days. No matter how challenging the situation became, he treated him with kindness and respect. Randy had a special way of connecting with my brother and earning his trust. When my brother wasn't listening to the rest of us, Randy somehow always knew how to reach him. Heather, our social worker, helped guide our family through difficult decisions and conversations with compassion and professionalism. Her support during an incredibly challenging time was deeply appreciated. Beyond providing excellent medical care, these individuals supported our family through an incredibly difficult journey. They reminded us that healthcare is not just about medicine, it is also about humanity. I would also like to recognize the volunteers at the visitor check-in desk on the first floor. They were always welcoming when I arrived to visit my brother, and after his passing, they showed our family tremendous compassion and kindness that I will never forget. My experience in the ICU made me proud to be a UCLA alumna. I will always be grateful for the care, dignity, and respect shown to my brother and our family. Thank you from the bottom of my heart.

Security person Geraldo Cesar Chezz, arrogant, rude and insensitive to families in fragile…read moresituation in the Emergency Room waiting area. Rushing people through security clearance without a care and aggressively as 'we' were wasting his time. Geraldo Cesar Chezz was on phone, unprofessional to patients/families and immediate co-workers who complained to other security staff on site. Geraldo Cesar Chezz went back and forth to the nurse's main secured area erratically as if playing like a child foregoing service to humans... He engaged in flirty personal conversations with nursing staff. Terrible! *** Dr. and work staff of visit were good. Communication to patient was a bit off and not clarified....Understanding that their is prioritization, severely extended wait time went unexplained until patient had to ask status. The two males in the imaging portion of the hospital told the elderly patient to put her necklace in her mouth? It could have broken inside her mouth and she could have choked, not to mention a daily wear necklace is dirty most of the time. The two males were confident in their request and acted as if I was out of line, when they went against a standard procedure for many years!

The emergency room experience was interesting. Not bad. Not amazing. More like "we're renovating…read moreand everyone is doing their best with the group project." The place looks like it's getting a facelift, so I'll give them that. Fresh walls may be coming. New energy may be loading. But right now the organization still feels like it's buffering. The doctor was cool. That helped a lot. Calm energy. Normal conversation. Didn't make the visit feel heavier than it already was. In an emergency room, that matters because nobody pulls up there for fun. Nobody is saying, "Let's see what the ER is doing tonight." You want people who can make a stressful situation feel a little less chaotic. The security setup was the confusing part. You can walk in with the patient without being registered as a guest, but once you step out, now it's a whole process. Badge. Registration. Security check. Side quest unlocked. Why not just do that at the beginning? It felt like airport TSA designed a scavenger hunt inside a hospital. Some of the machines weren't working when we got there, so getting vitals checked took a while. That was weird. It's an emergency room. The machines should be awake before we are. A hospital with machines not working is like Starbucks saying the coffee machine is down. Technically possible. Emotionally unacceptable. The receptionist was definitely having a day. I get it. We all have those. But at a hospital front desk, the vibe matters. People are stressed. Worried. Confused. Already thinking WebMD gave them three hours to live. A little warmth would go a long way. You don't need Disney cast member energy. Just maybe less "you interrupted my villain origin story." The atmosphere felt like a hospital mid-glow-up. Construction energy. Moving parts. A few systems that need tightening. Not terrible. Just noticeably not smooth. Overall, the experience was still good because the doctor and staff helped keep things steady. But the ER flow could use better organization, working equipment, and a front desk vibe that says "we got you" instead of "why are you bleeding near my paperwork?" it's giving... Grey's Anatomy if the hospital admin team had one group chat and nobody checked it.

I applied for a Respiratory Therapist position at Providence Cedars-Sinai Tarzana and unfortunately…read morehad one of the most unprofessional hiring experiences I've ever encountered. I joined my scheduled Microsoft Teams interview on time using the link they provided and waited to be admitted into the meeting. No one ever showed up, and no one contacted me to explain what happened. I even took a photo of my screen showing that I was waiting for the interview the entire time. Afterward, I sent multiple follow-up emails to the interview email address asking for an explanation. My emails were eventually forwarded to someone else, but I never received a response, an apology, or any acknowledgment of what happened. To make matters worse, about an hour after I had been stood up for my interview, I received a generic denial email. Not a phone call. Not an apology. Just a rejection after they failed to attend the interview they scheduled. I understand that mistakes happen, but professionalism and communication matter--especially in healthcare. A simple apology or the opportunity to reschedule would have gone a long way. Instead, I was left feeling that my time and effort were not valued. I hope Providence reviews its hiring process so future applicants are treated with the respect and professionalism they deserve.

Tha caregivers at Hannah's Home did an amazing job of caring for our loved one. Edith, Muriel,…read moreJulie, Kay and Robin were gentle and caring in a time when we could no longer care for our family member at home. We were informed when there were any changes and always welcome to visit. Our loved one was always clean and well cared for when we would visit and staff was always readily available for any and all concerns and questions. Thank you so much to the staff for everything! You all made a difficult time in our lives more peaceful. Bless you all!!!

Upon my arrival to this facility, I was unable to walk. However the staff has been patient and…read morediligent in making sure I got out of bed, not just for physical therapy but also as a support system for me. I enjoy the cleanliness of the facility and it's peaceful atmosphere. I have a spacious bedroom with my own private restroom. It's a lovely area. I adore the staff! The ladies are attentive and accommodating, friendly and helpful. The administrator is always available to talk to and quick with resolutions. Hannah's Home gives me such a wonderful feeling that I recommended a relative come here. Thank you Hannah's Home!

I underwent surgery on May 15, 2026, and I want to express my deepest gratitude to the entire team…read moreat Kaiser Woodland Hills. I had some reservations about this facility, but this team completely changed my perspective. From check-in to discharge, everyone was outstanding. I am especially grateful to my pre-op nurse, Daniell, who was amazing, and my post-op nurse, who provided such incredible care. You both were great, and I promised you I would leave this review--I haven't forgotten your kindness! I also want to thank the anesthesiologist and the CNA; you all were wonderful. Between my health and the stress of a divorce, I was going through a lot, but this team made me feel safe and cared for. I am so grateful to all of you and to my surgeon, Dr. Luciette Saad. Please find these team members and give them my sincerest thanks and kudos. Thank you all for being so amazing!

I will never return to this location for ER, urgent care, or primary care services…read more I had an extremely disappointing experience with Dr. Neha Amin and Charge Nurse Carlos P. During my visit, I felt that my symptoms and concerns were repeatedly dismissed. I was not feeling well at all and came seeking answers regarding significant inflammation, pain, and signs of infection that were right on my face ! From the beginning of the visit, I felt that my concerns were not being taken seriously. According to the visit notes the doctor wrote , she advised she "offered me " a CBC test but yet did not do her job or care to do her job so that was a lie . no testing / ultrasound or xrays , bloodwork was performed here . Yet kaiser has the audacity to still bill me for this USELESS VISIT When I respectfully asked if another physician could evaluate me, I was told that I would need to be discharged and check back in, which was frustrating because they weren't going to check me back in which they directly told me ! I repeatedly expressed concern about my symptoms and asked if anything could be done to determine the cause of my condition. I was practically pleading with them and was emotional I was told that because I was not experiencing a life-threatening emergency, there was little else that could be done. While I understand emergency departments must prioritize critical cases, I left feeling unheard and without any answers. I was ultimately forced to seek care elsewhere. I went to Exer Urgent Care in West Hills, where I was evaluated and diagnosed with shingles. NOT COMMON FOR A 26 yrs old . Prior to that, I had only been advised by them that I had a swollen lymph node. I also have an issue with documentation in my medical record stating that I threatened legal action. I informed staff that I intended to file a complaint regarding my experience, but I did not threaten a lawsuit. I never had experiences like this at Kaiser facilities I previously visited, including Panorama City. Going forward, I will never come to this location again and will stick to porter ranch location or panorama city , they have such caring nurses and doctors !!! I DO NOT recommend this facility. Workers here have very careless attitudes and are rude !

Just wanted to shout out the amazing team, Yalda, Dr. Hamid, and the rest of the squad made a…read morehorrible detox as comfortable as possible Highly recommend These negative reviews genuinely surprise me

Improper Billing and Patient Misrepresentation. they…read moreaccepted my insurance and "COPAY"Weeks later, I received a surprise bill for the full amount.

This is my 2nd time being treated by this office in about 4 years. I have numerous injuries (hip,…read moreback, knee) that have caused me not just unbearable pain but extreme anxiety. The office is always friendly and helpful. They are also firm and upfront about its policies. You know this at the onset and sign papers. Brigitte has been my provider throughout. She's very knowledgeable with a great manner. She gives it to you direct which I appreciate. I've been on several protocols mostly conservative and it's made my pain "manageable" where you can get your life back. My advice to prospective patients is come prepared. Insurance authorization. Ct scan MRI and/or Xray with diagnosis from orthopedic surgeon or other specialist really streamlines the process. Then, let them tell you what's recommended. I appreciate so much the care I receive.

Went in today thought I was going to get shots and my prescription and the doctor decided to only…read moreprescribe half the medication for the month no more and I didn't get my shots so now he's going to refer me to another doctor because I can't survive on what he was going to prescribe for me he was cutting my medication in half and I'm already in pain with the medication I was on Bridget on other hand was really good this doctor has no bedside manner I've seen him three times and all three times I hurt more when I left that I did when I was there except the time that he gave the epidural in my back that was the fourth time I seen him

Everyone at the office is extremely nice ans helpful. The office is very clean and welcoming. I…read morefinally found a docters office that I like.

Very responsible and persistent. Has excellent facilities.He is very serious and has a great…read morepersonality.

Utter Disappointment as mentioned by many reviewers already. Came in on Sunday for an emergency,…read moreand there was no one in the lobby. Receptionist was super careless and rude. She said there would be a 2 hour wait. I put my name on the list and we tried to find another urgent care. When we arrived at the other location which was about 60 minutes later, they told us that we are number 4 now at this locations list, so we called to verify and the same girl that took my name said no there is a 2.5 hour wait now. We put out name over an hour before and now she tacked on another 2.5 hours, Even though apparently we were #4 in line. This location is obviously a sorry version of an urgent care. We ended up going to Emergency room in Tarzana and were seen within 10 minutes. This location needs to check its priorities and customer service when it comes to health care. Absolute dissappointment.

Do not waste your time going here. I checked in and sat in the reception room for 40 minutes with…read moreonly one patient being taken back during that time. It is the most poorly run urgent care I have ever been in in my entire life. I cannot speak for the quality of care as I was never seen.

My husband needed to go to Urgent Care a few days ago. Below are his comments…read more Doctor Gluzman did a remarkable job in examining, testing, diagnosing, and giving medication for my problem, all on the same visit! He explained my potentially significant problem and what should be done to improve that. Thank you, Dr. Gluzman for your professionalism, expertise, and very caring attitude to an extent I had not seen before in other physicians.

Best urgent care I have ever been to. They have such an amazing/caring staff of women and Dr. Eli…read moreGluzman is amazing he's very patient, informative, and caring and they all make you feel comfortable coming in for whatever embarrassing medical thing you might need. I was in and out in less than 30 minutes. Highly recommend this Urgent care to everyone please go here. They have a spacious parking lot or street parking. Only note is they do not take insurance it's all out of pocket but very affordable.