Excellent care. Great experience. Joanna fantastic in the kitchen. All the nurses are great. You…read moremight not agree with everything they do, but they really care about you. They really watch out for the best of you. I want to highlight also Mathew who's working towards Being a registered dietitian, only work the weekends Exceptional guy! They really do exceptional care here! The type of Care outstanding!

Valley Presbyterian Hospital ER security told me cigarettes weren't allowed. I stepped inside for…read moreseconds to check on my friend and came right back. My belongings were immediately disposed of without warning or chance to retrieve them. When I asked, the staff member was rude, dismissive, and did not apologize. This was unprofessional and unacceptable in an ER setting.

Pleasant staff and very helpful. Love that they are upfront on costs so that you are aware…read more Apparently they are not contracted with Blue Cross Blue Shield (BCBS). This is gonna cost me. LOL Their service is efficient and courteous. They are respectful to the patient. My daughter went here for leg pain and they were so nice to her. Not the most modernized looking place but they are under construction for more improvements.

I am extremely disappointed with the care my 3-year-old daughter received at Sherman Oaks Hospital…read more I brought her in because she was clearly not feeling well, and at her age she cannot fully explain what hurts, which makes proper evaluation even more important. During our visit, no doctor ever came in to speak with me--only a nurse. No testing was done at all. They simply checked her blood pressure and heart rate, assumed it was constipation based on my concern, and sent us home with a laxative. Two days later, I took her to her pediatrician, where they immediately did a simple throat swab and diagnosed her with Strep throat. This is something that could have and should have been caught during our hospital visit. It is incredibly frustrating and upsetting to feel like my child's symptoms were dismissed and not properly evaluated. When it comes to young children--especially those who cannot clearly communicate their symptoms--more thorough care and attention is critical. I would not recommend this hospital based on our experience.

The emergency room experience was interesting. Not bad. Not amazing. More like "we're renovating…read moreand everyone is doing their best with the group project." The place looks like it's getting a facelift, so I'll give them that. Fresh walls may be coming. New energy may be loading. But right now the organization still feels like it's buffering. The doctor was cool. That helped a lot. Calm energy. Normal conversation. Didn't make the visit feel heavier than it already was. In an emergency room, that matters because nobody pulls up there for fun. Nobody is saying, "Let's see what the ER is doing tonight." You want people who can make a stressful situation feel a little less chaotic. The security setup was the confusing part. You can walk in with the patient without being registered as a guest, but once you step out, now it's a whole process. Badge. Registration. Security check. Side quest unlocked. Why not just do that at the beginning? It felt like airport TSA designed a scavenger hunt inside a hospital. Some of the machines weren't working when we got there, so getting vitals checked took a while. That was weird. It's an emergency room. The machines should be awake before we are. A hospital with machines not working is like Starbucks saying the coffee machine is down. Technically possible. Emotionally unacceptable. The receptionist was definitely having a day. I get it. We all have those. But at a hospital front desk, the vibe matters. People are stressed. Worried. Confused. Already thinking WebMD gave them three hours to live. A little warmth would go a long way. You don't need Disney cast member energy. Just maybe less "you interrupted my villain origin story." The atmosphere felt like a hospital mid-glow-up. Construction energy. Moving parts. A few systems that need tightening. Not terrible. Just noticeably not smooth. Overall, the experience was still good because the doctor and staff helped keep things steady. But the ER flow could use better organization, working equipment, and a front desk vibe that says "we got you" instead of "why are you bleeding near my paperwork?" it's giving... Grey's Anatomy if the hospital admin team had one group chat and nobody checked it.

We hadn't been to this hospital and were a little concerned, given some of the reviews that we saw…read more We really needed a doctor, though, so we took a chance and went. Our experience, almost from start to finish, was amazing! We went to the ER and were taken in almost immediately. Testing and diagnosis happened rapidly, and my wife was treated quickly. We have been to ERs where we thought "is anyone paying attention?" It was not like that at all. The nurses were friendly, professional, and attentive. Most impressive of all was our doctor, Dr. Cynthia Pfieffer, whose genuine compassion and warm demeanor has us both considering establishing this hospital as our primary care facility.

Staff is inattentive and sometimes mean they really don't care about their patients and the are…read morerude and ignore when asked for help so not my best exìiì

First, the staff and the nurses were great. The facility is also nice and organized, but the…read moreemergency doctor who finally saw my wife was an idiot. Instead of human kindness, it was heal thy self with an insincere smile. Not everyone graduates at the head of their class! And this guy is proof of that.. This guy was pompous and full of himself. My wife went in with 183/104 blood pressure, not critical, but 3 days before she was admitted with 104 temp and high BP, and ended up with an angiogram. We needed advice on how to balance all her new medications...NOT His advice was to NOT take her blood pressure at home, only at the Doctors office or hospital. That BP is only a number and she should rely on how she feels not the number!!! Said if she feels flush take a xanax and if headache tylenol then make an appointment with doctor. Really???? Yet 1st thing they do is take BP, go figure. So, if my wife strokes out this weekend guess we read her feeling wrong, I did not go to medical school, but I think blood pressure can give you a better understanding of what is going on with you body...guess we should stop taking temperature also...it's only a number. I hate to rate so low, but Henry Mayo is looking pretty good right about now. We know better than to take his bad advice, but I feel for the people that trust the white coat and end up with a stroke or worse. This guy never treated her blood pressure, and sent her home with a BP of 170/104. Not critical, but 5 days ago she spiked over 230/129.. we were trying not to repeat that.. but he only saw her when he released her, once in total for about 5 minutes (and that was mostly a lecture on do not take your own blood pressure) Moral.. be cautious, trust but verify. Sometimes even Doctors are just idiots on parade.

I know encino hospital isn't the best…read more.. However, my fiancé was sent there when he had a seizure and by the grace of God...Dr. Valentine was his doctor. He has saved my chances life and gave him the best recommendations no other doctor would. He was such a blessing to us. Dr Valentine is an amazing, knowledgeable doctor. So grateful to have met him and had him as my finances RR doctor

Waited an hour without anyone asking my symptoms. Waiting room bathroom had diarrhea all over the…read moreplace. When doctor entered room he didn't introduce himself. Sat down and stared at me. Didn't ask what was wrong. When I began telling him he was very arrogant. Wouldn't do blood tests, any imaging and told me to come back if it got worse. My pain was a 6-9. We then argued that I wanted a work up and he refused. My lip was pulling to the side. Intense headache. Numb lips. High bp. Dental pain on left side. Down left arm and left shoulder blade. I kept telling him I knew something was wrong. He said he doesn't know what I want him to do "sounds like sinuses" We got into an argument because I was scared and knew something was wrong. I left and went to Tarzana ER. UpoN Arrival they had to call a stroke code IMMEDIATELY. They were amazing Ps. When I told him I had some dental implants and was curious if I had an infection under the gum but maybe couldn't feel it hurting my tooth because obviously there is no nerve in implants/fake teeth he said "really? They take the nerve?" Yes sir, they take the entire tooth.

This is one of my fav Kaisers to go to!! They have everything here. Urgent care, emergency, primary…read morecare, and pharmacy. The care and doctors are really good and thorough! My gastroenterologist is here and amazing !! Even the he's part time Panorama makes sure to have good Doctors. This location is huge and pretty much every building is walking distance. It's many parking structures for parking and it's free. I get good experience every time I come, and the service is fast. I do recommend this Kaiser and like the doctors here ! Overall, the experience is always good! -Marshay D.

First off, this is long. I post the good, bad and ugly. This isn't good…read more Everyone at the Panorama facility has been nice and caring with the exception of the call centers. The Kaiser process breaks down when the patient is in the middle of care and sent home after surgery. Getting in touch with our surgeon was impossible. We had to start with the call center and explain everything each time to a new person what we needed. This makes it very difficult for families doing home care. My wife's surgeon did a wonderful job until he didn't. He sent her home without much follow-up and a terrible pain management plan. She should have been kept as an inpatient due to the amount of pain for her type of surgery. Dr. Stephen James Torres has poor bedside manner due to his absence.. He barely met with my wife post-op. Then the recovery nurse called and he prescribed another stronger medication while we were talking. However, this was another opiate. This would have had her on 2 opiates in rotation. The Pharmacist even had concerns for this pain management at home. We had to call "get care now " and that nurse recommended we don't rotate meds. She also said we should go back to ER. My wife toughed through this ordeal, but she shouldn't have had to deal with this at home. Demand another Dr and inpatient care for the safety of the patient. Oh! The cafeteria was decent.

I can't speak for their normal urgent care services- this review is for their Covid testing…read more Free PCR Covid tests and $89 rapid tests (I'd recommend getting a free rapid test at Hummingbird down the street instead). You walk up, call a phone number on the door and tell them you're there for a Covid test. Someone brings you out a clipboard which you fill out. You wait 20-30 minutes in line outside, get your nose swabbed, then get the PCR results within about 24 hours. The first time I got a PCR test, I didn't get the result emailed to me in 24 hours and when I called, it sounded like the lab was running behind, but they got it to me in about 28 hours. So nice to have free PCR tests! Thankful for them.

You won't find a finer doctor anywhere in California they go out of their way to help me with my…read moremedical treatment in regards to the one star reviews about the staff imagine the amount of work they do with the phones and dealing with people and addicts every single day and what they have to go through to make it through a day I don't think they're rude at all I think they're overworked and I appreciate the help they give me I've always received a call back and I've always gotten the help the day I needed it thank you for all your help Doctor I think you're the best. Danny Sorenson. Let me just update this review since I came back in again today I yelled and screamed at by the receptionist I'm always trying to be respectful I'm the patient and I'm getting treated like horseshit she yells and screams at you tells me it's my fault I don't understand what's going on it's like you can't get help when you need it the doctor is my opinion is one of the best and I stand by that but his nurses are the worst attitude ever I stand by that

My brother was at Sherman Village for two months recently. Every single person there was warm, kind…read moreand caring. It is really a very special place. They go above and beyond to make sure their residents are cared for.

Many of the CNAs showed little to no concern for the patients. The lack of compassion, urgency, and…read morebasic care was obvious and heartbreaking to witness. Patients deserve dignity and proper attention, not to be ignored. I also encountered a woman named Josie, along with two other older staff members (one very tall and one shorter), who were plain rude and disgusting in the way they spoke. They openly talked badly about their coworkers out loud, which is extremely unprofessional and inappropriate--especially in front of patients and visitors. Their behavior created an uncomfortable and hostile environment. That being said, I do want to acknowledge that the girls in Activities were very sweet, kind, and attentive with my grandpa. They were one of the few bright spots during an otherwise upsetting experience. Overall, this facility needs serious oversight, better hygiene standards, and staff who conduct themselves professionally and with basic human decency. I would not recommend this place to anyone who cares about cleanliness, respect, and proper patient care.

Katy- (ER nurse)was very attentive and kept me informed during my husband time in ER…read more Carlo, Noel, Amy, Rachel, Sarah, Pavan, Leslie- (nurses) ( cna's) Martha, Winston and Anjanette ( RT) - during my husband stay as he recovered from shortness of breath,.hypoxia and as he waited for his placement at a long-term care facility his care team in the Farr tower was great and very skilled at what they do. They were able to answer my questions and if there were barriers they were able to addressed it. My husband also had a team of doctors Dr. Ebneshahidi, Dr. Bakhtary, and Dr. Atabaki.

Being in the hospital is never a fun experience but I was given excellent care here by so many of…read morethe nurses, doctors and staff over my week long stay. On a totally random basis, I had a drop in visit by the hospital president and he even gave me his business card which I thought was a nice personal touch I hope I don't see these folks again soon, but if I do I am confident that I would continue to be well cared for

I want to take a moment to sincerely thank Charles Robinson, RN, at Mission Community Hospital for…read morethe exceptional care he provided to my uncle and to our family. I came in person on the 29th and had the privilege of meeting Charles. He had been my uncle's nurse from the very beginning, and from our first interaction it was clear how dedicated he is. He was communicative, informative, patient, and attentive, taking the time to explain things clearly and making sure all our concerns were addressed. When I left that day, I felt a deep sense of peace and confidence knowing my uncle was truly in good hands. On the 30th, we were blessed to have Charles again. When I called the nurse's station, he went above and beyond by asking the nurse to give me his work phone number so I could communicate directly with him. That level of compassion, accessibility, and commitment is rare and meant so much to our family during a stressful time. Mission Community Hospital is truly blessed to have Charles Robinson on their team. He exemplifies what it means to provide above-and-beyond nursing care, and he absolutely deserves recognition for his professionalism, kindness, and dedication to his patients and their families.

THIS REVIEW IS A DUPLICATE TAKEN MADE ON A DUP ACCOUNT BY MISTAKE…read more Mission Community Hospital Probably the worst medical experience I have ever had. I recently visited this hospital which from what I could tell mostly catering to the indigent population. This hospital is right in my own back yard and I never even knew it was there. Wait times were excessively long for what seemed like no reason. I was there for two days and most of the staff seemed to be goofing off instead of tending to patients. My regular hospital is Cedar Sinai. There I get bombarded with a request for my birthday every 15 minutes. It is considered a secondary form ID, which is required by law. I was never asked once for mine here even though blood was drawn, X-rays were taken, I was asked to pee in a cup and I was given medication. I i'm showing this wristband with little worry because the information is so far from being correct that it doesn't matter. No one ever noticed. I guess there, close enough is good enough. Employees kept asking me questions without identifying who they were and then got mad when I asked. My name is not correct, Neither is my birthday. By law those are the two major identifiers which must be confirmed before any action can be taken. I know because I am a licensed phlebotomist. It is a low key medical facility masquerading as a hospital with low key staff that don't give a crap! The only correct information on this ID bracelet is my last name.