First issue. Front of hospital entrance, where they have their valet parking is also where they…read morehave the handicapp parking. They have a lot or handicapp parking at front where I parked. I asked the valet guy, I have a handicapp placard, do I still have to pay for parking $10 he replied yes. Not happy about that. 2 issue - Bathroom at front entrance nasty! The cold water did not work, seat covers all over the floor. Under sink the floor looked nasty. The latch to flush toilet was nasty. The whole bathroom looks outdated and dirty. 3rd - Issue went to waiting room (2nd floor same day surgery). There were 2 large trash bins on wheels blocking 1/2 the entrance, walked in to see worker sitting in waiting room eating lunch or something, she didn't get up to move those bins. That's a first to walk in a waiting room and worker sitting and eating all while blocking entrance. 4th issue for now - Brought husband for same day procedure/surgery. They said be here by 1pm, surgery scheduled between 2pm-3pm. What's with the between! Just found out 1/2 ago. They are behind schedule, they haven't even done the patient scheduled for 12pm. I'm concerned about lack of responsibility to have a schedule. If it were me, I'd walk out now and tell my Doctor to schedule my surgery at another hospital!! I'll be back with an update.

Wanted to take the time and show appreciation for our Nurse, Lilit Azatyan has been amazing, the…read moreamount of professionalism, kindness and care she has shown has just been truly outstanding, thank you Valley Presbyterian for hiring such an amazing person! Ps/ she needs a raise for doing such an amazing job!

I called into the ER to make an appointment. After filling out paperwork I only had to wait about…read more10 minutes to be seen and put in a room. The staff were extremely kind and pleasant, very caring, very good bedside manner from all doctors and nurses I encountered. They listened to all my concerns, addressed them, treated me and sent me on my way. I realize they're not as big a hospital as others in the area, but for what I needed to go in for, it was the perfect place to go. Facility itself is a little older, but I'm so glad I came here instead of Valley Presbyterian, whom I've had horrible experiences with. It was the complete opposite of the treatment I got at Sherman Oaks. Keep up the caring, great work SOH! I'd definitely recommend this hospital to others. Thank you for caring

I am extremely disappointed with the care my 3-year-old daughter received at Sherman Oaks Hospital…read more I brought her in because she was clearly not feeling well, and at her age she cannot fully explain what hurts, which makes proper evaluation even more important. During our visit, no doctor ever came in to speak with me--only a nurse. No testing was done at all. They simply checked her blood pressure and heart rate, assumed it was constipation based on my concern, and sent us home with a laxative. Two days later, I took her to her pediatrician, where they immediately did a simple throat swab and diagnosed her with Strep throat. This is something that could have and should have been caught during our hospital visit. It is incredibly frustrating and upsetting to feel like my child's symptoms were dismissed and not properly evaluated. When it comes to young children--especially those who cannot clearly communicate their symptoms--more thorough care and attention is critical. I would not recommend this hospital based on our experience.

I'm going to hate to leave this hospital. The service and…read moreFood are fabulous. Gourmet type food......I go to many great eateries but this place is truly great..... Kudos to the chef..

Most dismissive hospital in the world enless ur dying they will not help u I would rather drive two…read morehours away then to sit somewhere where they basically will not help u 1. I got my appendix removed they judged me left me sitting in the er for a long time with no pain meds to suffer 2. Then every time after I come here they r rude mean dismissive they always say nothing is wrong with me and another dr tells me there is 3. This time I sat here massive nose bleed with clots coming out and so much head pain so so bad and they did again nothing didn't even give me a iv because I was a hard stick and cried they wanted me out of the emergency room because I was "difficult " and it showed Don't bring ur loved one to this judgemental dismissive hospital they will only help u if ur dying and I would be shocked if then they even helped you

Staff is inattentive and sometimes mean they really don't care about their patients and the are…read morerude and ignore when asked for help so not my best exìiì

First, the staff and the nurses were great. The facility is also nice and organized, but the…read moreemergency doctor who finally saw my wife was an idiot. Instead of human kindness, it was heal thy self with an insincere smile. Not everyone graduates at the head of their class! And this guy is proof of that.. This guy was pompous and full of himself. My wife went in with 183/104 blood pressure, not critical, but 3 days before she was admitted with 104 temp and high BP, and ended up with an angiogram. We needed advice on how to balance all her new medications...NOT His advice was to NOT take her blood pressure at home, only at the Doctors office or hospital. That BP is only a number and she should rely on how she feels not the number!!! Said if she feels flush take a xanax and if headache tylenol then make an appointment with doctor. Really???? Yet 1st thing they do is take BP, go figure. So, if my wife strokes out this weekend guess we read her feeling wrong, I did not go to medical school, but I think blood pressure can give you a better understanding of what is going on with you body...guess we should stop taking temperature also...it's only a number. I hate to rate so low, but Henry Mayo is looking pretty good right about now. We know better than to take his bad advice, but I feel for the people that trust the white coat and end up with a stroke or worse. This guy never treated her blood pressure, and sent her home with a BP of 170/104. Not critical, but 5 days ago she spiked over 230/129.. we were trying not to repeat that.. but he only saw her when he released her, once in total for about 5 minutes (and that was mostly a lecture on do not take your own blood pressure) Moral.. be cautious, trust but verify. Sometimes even Doctors are just idiots on parade.

I know encino hospital isn't the best…read more.. However, my fiancé was sent there when he had a seizure and by the grace of God...Dr. Valentine was his doctor. He has saved my chances life and gave him the best recommendations no other doctor would. He was such a blessing to us. Dr Valentine is an amazing, knowledgeable doctor. So grateful to have met him and had him as my finances RR doctor

1 star -- Horrible and traumatizing experience…read more Dr. Harri H. Ahn was the worst doctor I have ever encountered. I came in after experiencing a traumatic situation where i had been drugged and sexually assaulted. I was trying to explain what happened and ask for testing and medical help, but instead of feeling supported, I felt like I was being questioned and treated as if I was not telling the truth. At one point, the doctor said, "At this point it sounds like you're lying. I don't believe you because you keep changing your story." Hearing that as someone trying to seek help after a traumatic experience was devastating. This type of response is exactly why many survivors are afraid to come forward. When a nurse came in to draw my blood, I asked what the blood work was for because nobody had explained anything to me. Instead of calmly explaining, I felt like I was spoken to as if I should already know. Communication and informed consent are extremely important, especially in a situation like mine. The doctor also asked me, "So what do you want me to do? What type of exam?" I was shocked because I came to a medical professional for guidance and care -- I did not know what exams or tests I needed. I requested a female doctor, but I was told none were available. Because I no longer felt comfortable or safe continuing care there, I decided to leave. Before leaving, I asked about the pregnancy test they said they would do, and I was told it would not be done because I was leaving. I was then asked to sign paperwork stating that if i d*e after leaving, it would not be their responsibility. After this experience, I went to the UCLA Rape Treatment Center, I was treated with kindness, patience, and respect. They listened to me and helped me through the process. I hope this review encourages medical professionals to remember that patients coming in after trauma need compassion, not judgment.

I had a video phone appointment with Dr. Yee at Kaiser Permanente in panorama city. He assisted me…read morewith a condition that I have going on. He was very helpful and actually referred me to the dermatology department. I feel very satisfied with the visit and with the care that I received from him over the phone/Zoom appointment. I recommend Dr. Yee at Kaiser Permanente in panorama city. He is someone that I trust.

This is one of my fav Kaisers to go to!! They have everything here. Urgent care, emergency, primary…read morecare, and pharmacy. The care and doctors are really good and thorough! My gastroenterologist is here and amazing !! Even the he's part time Panorama makes sure to have good Doctors. This location is huge and pretty much every building is walking distance. It's many parking structures for parking and it's free. I get good experience every time I come, and the service is fast. I do recommend this Kaiser and like the doctors here ! Overall, the experience is always good! -Marshay D.

You won't find a finer doctor anywhere in California they go out of their way to help me with my…read moremedical treatment in regards to the one star reviews about the staff imagine the amount of work they do with the phones and dealing with people and addicts every single day and what they have to go through to make it through a day I don't think they're rude at all I think they're overworked and I appreciate the help they give me I've always received a call back and I've always gotten the help the day I needed it thank you for all your help Doctor I think you're the best. Danny Sorenson. Let me just update this review since I came back in again today I yelled and screamed at by the receptionist I'm always trying to be respectful I'm the patient and I'm getting treated like horseshit she yells and screams at you tells me it's my fault I don't understand what's going on it's like you can't get help when you need it the doctor is my opinion is one of the best and I stand by that but his nurses are the worst attitude ever I stand by that

I can't speak for their normal urgent care services- this review is for their Covid testing…read more Free PCR Covid tests and $89 rapid tests (I'd recommend getting a free rapid test at Hummingbird down the street instead). You walk up, call a phone number on the door and tell them you're there for a Covid test. Someone brings you out a clipboard which you fill out. You wait 20-30 minutes in line outside, get your nose swabbed, then get the PCR results within about 24 hours. The first time I got a PCR test, I didn't get the result emailed to me in 24 hours and when I called, it sounded like the lab was running behind, but they got it to me in about 28 hours. So nice to have free PCR tests! Thankful for them.

Excellent Physical and Occupational Therapy. I feel safe…read morewith their staff. I've had my best success working with their PT and OT.

Many of the CNAs showed little to no concern for the patients. The lack of compassion, urgency, and…read morebasic care was obvious and heartbreaking to witness. Patients deserve dignity and proper attention, not to be ignored. I also encountered a woman named Josie, along with two other older staff members (one very tall and one shorter), who were plain rude and disgusting in the way they spoke. They openly talked badly about their coworkers out loud, which is extremely unprofessional and inappropriate--especially in front of patients and visitors. Their behavior created an uncomfortable and hostile environment. That being said, I do want to acknowledge that the girls in Activities were very sweet, kind, and attentive with my grandpa. They were one of the few bright spots during an otherwise upsetting experience. Overall, this facility needs serious oversight, better hygiene standards, and staff who conduct themselves professionally and with basic human decency. I would not recommend this place to anyone who cares about cleanliness, respect, and proper patient care.

I'm reviewing this as someone who came here for some outpatient radiology testing…read more Big thank you to Chris in Admin for being patient as he sorted through some of the paperwork I brought in. He never lost his cool even though it required multiple calls to my doctor's office. He was helpful, efficient, and thorough. And everyone who works here that I've encountered has been friendly. One of the ladies at the front desk of radiology was wonderfully proactive in checking when a technician could come and see me. Much appreciated. Biggest down side is if you park in the lot to the right of the hospital (near Renaissance Imaging), you have to walk a ways to get to the hospital entrance. And if you want validation, you may get a bit of a run around. To get my ticket validated, security referred me to Admin's front desk. Admin's front desk referred me to security and radiology to get it. When I went to radiology, they had to run to the front where security was because they ran out of validation stickers.

My experience at Northridge Hospital Medical Center was extremely disappointing. I came to the…read moreemergency department in need of medical care and ultimately required two bags of IV fluids. While I'm grateful for the medical treatment itself, the way I was treated by portions of the nursing staff was unacceptable. Throughout my stay, I felt ignored, talked down to, and treated with a complete lack of compassion and respect. Instead of feeling cared for during a vulnerable moment, I felt like I was an inconvenience. I also personally observed a member of the nursing staff asleep at the nurses' station while I was still a patient, which raised concerns about attentiveness and patient care. Every patient deserves to be treated with dignity, professionalism, and empathy. Unfortunately, that was not my experience. I have filed or am filing formal complaints with the appropriate hospital departments and regulatory agencies so these concerns can be investigated. I sincerely hope the hospital takes these concerns seriously and works to improve how patients are treated.

I went to this hospital for the first time I was having my first surgery out patient and I was…read morescared. Once I saw the nurse who came to get me from the lobby I was crying like baby. Once I got to the pre-op surgery area everyone was so nice even the nurse who came to get me she answered all my questions stayed by me and made sure I was calm. Helped me get undressed and did my IV without me even feeling it. After my doctor the best doctor in the world came Dr.Magner saw me and answered all my concerns. The surgery nurse came so nice I remember her name Michelle so caring. Anesthesia guy came and explained everything to me and calmed me down, also made me laugh before I went out. I didn't even know when it all happened. After I woke up with another amazing nurse in recover with my doctor next to me also. I felt so cared for. This hospitals surgery department and outpatient department is amazing they above and beyond for their patients. Thank you so much for everything you guys are so awesome.

THIS REVIEW IS A DUPLICATE TAKEN MADE ON A DUP ACCOUNT BY MISTAKE…read more Mission Community Hospital Probably the worst medical experience I have ever had. I recently visited this hospital which from what I could tell mostly catering to the indigent population. This hospital is right in my own back yard and I never even knew it was there. Wait times were excessively long for what seemed like no reason. I was there for two days and most of the staff seemed to be goofing off instead of tending to patients. My regular hospital is Cedar Sinai. There I get bombarded with a request for my birthday every 15 minutes. It is considered a secondary form ID, which is required by law. I was never asked once for mine here even though blood was drawn, X-rays were taken, I was asked to pee in a cup and I was given medication. I i'm showing this wristband with little worry because the information is so far from being correct that it doesn't matter. No one ever noticed. I guess there, close enough is good enough. Employees kept asking me questions without identifying who they were and then got mad when I asked. My name is not correct, Neither is my birthday. By law those are the two major identifiers which must be confirmed before any action can be taken. I know because I am a licensed phlebotomist. It is a low key medical facility masquerading as a hospital with low key staff that don't give a crap! The only correct information on this ID bracelet is my last name.