I want to clarify that I went to the one in town and county - kendall not little Havana, however…read morethere is not one for the location that I went to. Here it goes... I am giving them 1 star because I have to give a star, however if I can give zero - I would. First, the girl that picks up the phone sounds like she is DYING! I do not expect a cheerleader type voice all chirper but you work at an eye doctors office and you pick up with the most monotone voice?? I would fire her in a heartbeat if that girl was picking up my office phone, if I were her boss. "Fake it, til ya make it!" If you don't like your job, then don't let the door hit you on the way out. Not trying to be mean but seriously, there will always be another person out there that can do a better job with a more normal tone. Customer service is everything and the ONLY reason I came here was because its covered by my insurance and close. Next time, I will drive the distance. Second, I ordered contacts and glasses. NEVER received a call saying, "your order is in". I kept calling week after week and nothing had come in for me, until one day.. 3 weeks later. The girl says, "it's been here for 2 weeks now". So........... why no call? Why lie when I call? Very frustrating. They are not doing me a favor, these items I ordered are not free where I should be the one on top of you as an office for notification on when I can pick up. Again, customer service sells and this place definitely lacks that.

From the owner: iCare Health Solutions is an integrated specialty network and administrator of comprehensive ocular…read morecare services. We have made it our mission to promote exceptional member and provider experiences and support ocular health outcomes while lowering costs and reducing waste. Our thoughtfully crafted solutions are engineered to simplify ocular care delivery for healthcare organizations and their members.

awesome is not enough to describe Dr Selem and his staff. Dr Selem called me on the Saturday after…read moremy surgery to check on me. His attitude and bedside manner was so humane and comforting. He is a true caring and knowledgeable doctor. Thank you for your kindness Dr. Irma Diaz 600 Biltmroe Way Unit 1110 Coral Gables Fl 33134 Tel; 305-788-880

I am a 44 year old man who experienced vision loss for the first time in my life. I was terrified …read more I found out from Dr. Selem that I needed cataract surgery in my right eye. He educated me about my choices, about the costs (upfront), and about the entire process, from beginning to end. I felt immediate trust and comfort. The whole procedure went beautifully and he was truly amazing. If you need cataract surgery.. run, don?t walk to Dr. Selem, he and his team will give your life back to you.

Mi nombre es Jorge Bravo y mi experiencia con el doctor Selen es única me opero de cataratas y le…read moreagradezco porque tiene unas manos unicas gracias gracias a él y su colectivo que hicieron parte de la operación Gracias mil

I was diagnosed with cataracts a little over a year ago and my vision got progressively worse…read morewithin this time. During the course of this, a friend recommended Dr Salem and I will forever be thankful for being placed in the hands of the best doctor/surgeon to treat eye conditions. Dr Salem's compassion, dedication, knowledge and professionalism makes him an Ace in his profession. I wouldn't trust my eyes to anyone else. Iam forever greatful to Dr Salem for restoring my vision.

Excellent customer service. Working hours kind of limited. Now If you would like to see the Dr for…read moreyou exam you need to place the eyeglasses and contact lens order with them. No options.

I have been going to Gordon since I was a kid. His office is close to my job and i dont have to…read morewait long for an appointment. His staff is friendly and helpful. And dont think I've waited more than 5 mins to be seen, which makes it great to go during my lunch break. If you are looking for an optometrist..he is a great choice!

Dr. Osvaldo Cabrera at Jade Optical is fantastic. He took his time with my sensitive eye concerns,…read moregave great recommendations, and provided an accurate prescription. Pricing is very reasonable, the eyewear selection is great, and the staff is super friendly and helpful. Highly recommend!

Nice facility The optometrist is very good and knowledgeable…read more Their hours are not great and getting an appointment is challenging The worst part of process is ordering prescription reading glasses I am still waiting for them after 3 weeks Staff are young and lack experience Overall not worth the experience Go somewhere else

Horrible doctor. no bed side manners and his skills are just as bad. No compassion…read more kept getting mad at my mom because his surgery didn't work. He's all abo the money. Somebody that has 20 plus clinics cannot be a good doctor. He's in it for the money only. Watch out. He shouldn't get not even 1 star from me.

These people are the WORST. They are notorious for changing your scheduled appointment WITHOUT…read moreCONSULTING WITH YOU! That's right they will just up and change it and you won't know if the next time it will be changed again. It's absolutely ridiculous and unprofessional. For a medical office that is extraordinarily unprofessional and honestly very shady. That means they overbook all their appointments. They don't even care if you have filed for the day off from work or something in advance for the date that was confirmed as your original appointment date before they moved it. AVOID AT ALL COSTS! If you have Florida MyBlue go to Kendall Eye Specialists instead.