Dr. Hagen himself is AMAZING! So kind and very gentle with children. I took all my kids and he even…read moreexamined my 6yr old autistic son. Well mannered and very comforting. Its very rare to find anyone who has the patience for special needs children. The only issue I have are THE PHONES, THE PHONES AND THE PHONES! NO ONE answers. I have worked in medical offices so I know it's hectic, but still I feel like they shut the ringer off or something. I called last Wednesday, it is now the following Friday and still no call back. I called the office 3 times this morning, the second time someone answered and hung up right away. I called back thinking it was by mistake, WRONG! Still now answer. I left a very stern VM, and I hate to be that way..... but my goodness answer the phone.

Honestly, I love Dr. Hagen's office. The staff is super friendly and Dr. Hagan himself is just…read morewonderful! He's been at this location since I was a little girl and has been my ophthalmologist my whole life. I will continue with him as long as he continues to practice too! The location is in the plaza in the Crossings near the Publix. They are in the process of renovating the spot next-door and will be moving to that new location soon. That should be pretty exciting too. Your eye exam is such a pleasant experience because Dr. Hagan has a wonderful sense of humor. He's also very patient and is great with children. He takes the time to explain things to you also which is great. Then if you need glasses or contacts the girls are great. Extremely helpful and very friendly. It's a great experience all around!

4 Year later after we move out . We came back for a visit . Stop by to get our annually ck up . We…read morewere so glad to be help by MINERVA like years before She is great and honest person . I order my new prescription since she help choose the best on for my face like aways ! LOVE THE FRAME Thank you Minerva ..

I highly recommend Dr. Lianne Pino's office. Her staff was very friendly and courteous. Dr. Pino…read moretook her time with me and listened to my concerns about my persistent dry eye. She gave me very helpful advice and solutions. Her patient centered care is excellent and really makes a difference.

Updated: They really…read moretried to fix the issue. They were very apologetic and tried to be speedy and efficient about the whole ordeal. Even the Dr.Obregon offered apologies about the matter. The young lady in the front really tried her best and I appreciate that. I have a follow up exam in a few weeks and hope that the service is smoother. But they did change my mind so I'll be going back for a follow up soon and keep updating. Hopefully with good news (: So this is my second appointment that runs late. Mind you this appointment was made 1 YEAR in advance that's why I gave it a second shot hoping that since it was done a year in advance I wouldn't have the same experience as the first time.. I got her 20 minutes before my appointment and there was some lady huffing and puffing that she needed to be seen. Apparently she had no appointment or wasn't notified about changes... so what do they do? Give her my appointment. I have another appointment to get to. So maybe if I had been a spoiled brat without no appointment I would've kept my slot or someone else's. After this experience I'm looking for another place. No consideration for people's time. The first time same mess. The only thing was my glasses were done quickly and there's one young lady that is super sweet. Oh and when I asked if they were running on time one of the ladies tells me well it's 9:20....I understand that.....just wanted to know where they were at on time.

Good Dr just be aware of everything you sign, he makes you examinations that are no covered by the…read moreinsurance then, the surprise. Also He cancels and re-schedules appointments too frecuent.

There is a lot to say about a Doctor that sees my kids one year and after a whole year passes and…read morethey go alone he asks my eldest about College. He remembered who she was, what school she was going to.. wow. Not only that, but he is very professional and good about letting you know exactly whats going on and not pushing you into anything you don't need or want. For years we have been seeing him, and I must say I would not go anywhere else. Plus the prices cannot be beat. DOUBLE score!

Dr. Mesa's practice is a true reflection of his style and personality. I have been going to Dr…read more Mesa for over 5 years now, and his practice is always consistenly good. He always takes the time to listen to your concerns and explains in great detail all the procedures and what to expect. It is no surprise that you need to make an appointment at least a week in advance, despite his extended hours. Dr. Mesa is a true professional. This last visit I had the pleasure of meeting Dr. Pedro Ivonnet, who also displays great manner and professional behavior. Whether you see Dr. Mesa or Dr. Ivonnet, your eyes are in good hands.

Great care in a friendly office. I felt confident that my eye exam was top notch amd with my new…read moreglasses my vision is excellent.

This place is ridiculously unorganized. When I first walk in the first thing I noticed was an older…read moresupervisor who introduced herself later on as May on her phone scrolling through Instagram. I know it was Instagram because I overheard her mention "getting likes." There were 3 girls on the front desk who seemed to be overwhelmingly busy on the phones while May sat across from the trio doing the aforementioned. When I walked in for an appointment I was given the week prior I was told by the girls in the front that I did not have an appointment. After they confirmed that I did indeed speak to May to make the appointment, I was told that I would have to reschedule. This is the most unprofessional optical I have ever been too, and definitely the last time I bother. Gladly got my prescription and will be taking my business elsewhere.

Extemely unprofessional. I went to see Dr Suarez who entailed gave the wrong prescription for my…read morecontacts, went back to pick up my seeing glasses in which I paid 500 and where supposedly insurance and they assume that a dog chewed them after having them for 4 weeks they called me to advise me they wouldn't be covered. I am reporting them to FTC and OCCS. dint ever go to this optical.

Last year my family and I went to Suarez optical based on the great reviews, the staff was great…read moreand attentive, however the young doctor who did my daughters test (Brianna) wanted to hold us back thinking that we had not paid for everything, we bought expensive frames for myself and my daughter as well as eye exams. Our insurance MetLife had paid plus I also paid $900 out of pocket for the frames. I am not going there again, staying closer to my home.

I needed an updated prescription to get some new glasses and I made an appointment online. It was…read morequick and easy and is in a convenient location. Very happy with my experience here and will be back once I need another prescription.

Every time I go to Coral Gables Eyecare, they provide me with wonderful service and they're always…read moreso patient and kind. I definitely want to recommend them for your eye care needs.

Check in lady is very nice and check-ins fast! The lady that assist the doctor was also nice and…read moreknowledgeable and helpful! Doctor is super nice too and knowledgeable! I recommend to everyone :)

This place is the worst. They schedule appointments every 10 minutes and won't wait even 15 minutes…read moreif you're running late. They try to overcharge patients, especially when it comes to insurance claims--orders are always sent late for processing. It doesn't surprise me that every time I've called about my glasses, even after 15 days, they're never ready on time. The organization is a mess, and I wouldn't be surprised if the manager, Maria Gomez, is as inefficient as they come. The owners of this company should stop assuming their patients are stupid. They never know when they'll run into someone who actually knows how things should work