Excellent professional Director Patrick Burnsdall and trained Staff…read more I recovered from being paralyzed twice over a year to recover. Jehovah our God gives us strength beyond our own understanding. I will appreciate move arrangements as soon as possible. Because of Bacteria exposure and theft of personal Identity and belongings,/ they stole my email and my computer. Thank! Lucille Bryant move arrangements requested Send message

My mother was put in the facility several months ago I have had nothing but issues with them since…read morethis has started. I even had to call the police during the coronavirus. They hadn't first given my mom a shower in over 2 1/2 months. Forgot to feed her at lunch several times. Someone needs to help her in and out of the bed to her wheel and she calls for a nurse and no one responds to her calls she could be waiting several hours to get in bed. They don't help her to the bathroom they lay her in bed and expect her to do her business but then no one comes in to take her off for several hours either. This is NOT a place to take anyone you love trust me on that.

Facility is in good condition. It was comfortable living for those in need. The care was fair…read more There were several staff that seemed attentive and caring for our family. The only challenge was clear communication on process of admission and discharge.

Medical staff, nursing, PT and OT were generally top notch. Did have a clunker every now and then…read moreon weekends, especially at night. They appeared to be agency nurses, not staff nurses. Low rating applies to operations outside of medical staff. Room cleaning only happened when it was requested. No fault of cleaning personnel, they were severely short staffed. Food was decent but getting the order correct happened about 50% of the time. Procurement failed to order correct products, such as briefs that fit. Thank god for Amazon. At home medical equipment was not ordered in time for discharge, caused additional expense and a bad experience. Overall the health related goals were met and went home improved, so if you can deal with the other stuff, might be a good fit.

Excellent care! Staff is respectful and caring. The therapists are amazing! The experience…read moreexceeded our expectations.

A nightmare that I want to forget, In 2018 I broke my neck, had extensive surgery to put me back…read moretogether again. I stayed in St. Vincent hospital as long as I could under the supervision of Goodman-Campbell. When insurance said that I needed to be released from the hospital the ambulance drove me to this rehabilitation facility. They punished me by insisting that I sit up without assistance for five minutes. I screamed in pain and slunk out of my wheelchair and was laying partially on the floor before a nurse came back into the room. She chastised me for yelling. I said that I needed my wife, and wanted to call my attorney. She denied my request. That night I had to sleep in a hospital bed that I soaked with urine.....I had a spinal cord injury after all. After trying to sleep in my own urine overnight a morning nurse came in. He was so compassionate compared to what I experienced heretofore at Hamilton Trace. He cleaned me up and changed my sheets. Two hours later my wife was allowed to visit. The chief nurse said that I had to return to the hospital after existing one and one half days in hell with this outfit. Yes, I waited in pain until another ambulance came to return me to from where I came. Terrible experience. I can't even think about the pain these people let me suffer saying that I needed to sit up for five minutes and then they chided me for screaming in pain, Bad show all around. I pray to God that this memory will not haunt me, causing nightmares.

I've been here a few times, and today I brought a friend here who was experiencing abdominal pain…read more No one likes to go to Urgent Care or ER, but I have always been very impressed with all the staff here. The receptionist, the nurses, X-ray tech and doctors have always been friendly, helpful, and professional. It is definitely helpful that a patient can check in at the urgent care and if needed, the visit can be changed to ER level without ever leaving the room. I've worked in healthcare myself for most of my adult life and I can recognize staff members who are dedicated to providing outstanding patient care. I'm very pleased with all the staff members I have met here. If you are in need of urgent care this is the best in the area. Highly recommend.

My wife is a 69-year-old woman. On Tuesday, March 17, 2026, she visited the Hazel Dell Parkway…read moreoffice of Riverview Health Urgent Care in Carmel, Indiana with a complaint of chest pain. At the time she was recovering from bronchitis. She has had bronchitis before and knew what the associated pain from coughing feels like; this pain was different and she mentioned that during her visit. The attending physician, James Beeson, M.D., ordered a chest x-ray and subsequently ruled out pneumonia. He then sent her home. At NO time did he listen to her heart, ask about her cardiovascular health or history, perform an EKG, test for cardiac enzyme levels, or seem to consider her heart as a possible cause of the pain. Further, he spent less than five minutes with her and seemed distracted or preoccupied. Finally, at discharge she received no paperwork. At 2:30 a.m. the following day (Wednesday, March 18th) she awoke with severe chest pain and sweating. She could have ignored this since the doctor indicated that it's just bronchitis, but did not. I drove her to the Emergency Department at Riverview Health in Noblesville, Indiana where testing determined that she was having a heart attack. Cardiac catheterization that day revealed that that her left coronary artery was 95% occluded, the scenario known as the "widow maker." Their Interventional Cardiologist was able to use a balloon catheter to open that artery somewhat but was unable to place any stents. This necessitated a second procedure where the calcification was reamed out, after which he placed three stents. As we subsequently reviewed this whole chain of events it seems patently obvious to us that Dr. Beeson completely missed the obvious (her heart) when considering her complaint of chest pain (which we now know was angina). Further, had he considered and acted upon that possibility by immediately sending her to the Emergency Department for further evaluation, then the occlusion would have been discovered and addressed that day, and she would not have suffered the heart attack the following day; it could have been medically avoided. Dr. Beeson clearly misdiagnosed her chest pain, and the result was an avoidable heart attack and the mental stress and anguish associated with it. When we brought this matter, via e-mail, to the attention of Julie Nix, Riverview's President and CEO; Rick Henvey, the CEO of Riverview's parent, Parkview Hospital; and Maddie Larson, Riverview Health's Director of Quality, Ms. Larson responded via e-mail saying, in part, "We understand how distressing this whole experience has been for you and sincerely apologize for that. Upon receiving your email, we once again reviewed the care you received with the appropriate clinical leadership. While we are unable to discuss personnel matters or confidential aspects of our quality review process, please know that the review of this case was thorough and rest assured that appropriate follow-up and education has occurred." Later she stated, "At this time, we will consider this matter closed." I find that the actions purported to have been taken, and Riverview Health's overall response, to be totally insufficient. My wife suffered an avoidable heart attack and Riverview and Dr. Beeson get off scot-free?!?!?! That is simply unacceptable. It seems to us that they are attempting to sweep this matter under the rug. Ms. Larson's comment that, ""...appropriate follow-up and education has occurred..." tells me that the individuals responsible are, in all probability, still employed and free to make this same mistake, or worse, again! My recommendation is that you seek your healthcare elsewhere!

ive always went through community since I've been a teen. First time seeking care through…read moreascension, will be back ! Nice front office staff and good bedside manner:)

I visited this clinic last week. I have nothing but good things to say- everyone was so kind and…read morehelpful. Didn't wait long at all and the doctor was awesome! I highly recommend this for walk in/immediate care!

The family care center next to the bowling alley is where I was seeing Dr. Bledsoe for almost a…read moreyear. Her staff wasn't very quick at answering questions and almost every month I had a problem getting my prescription filled because they forgot to call it in. Dr. Bledsoe was recommended to me because "she really takes her time to get to know you and wants to help you get better." That was from my male roommate. My boyfriend and I started seeing her around the same time and he had great reviews about her too. I had nothing but trouble (because I'm a female?) from her and her office. In the last month, she stopped my anti-depressants without calling me to tell me or ask me to come into the office. I've found another doctor.

I was with another doctor for 6 months with abdominal pain, nothing done. I switched to Riverview…read moreMedical Group with Dr. Bledsoe, Dr. Walker and Dr. Smith. The wheels were put in motion for me to be referred to specialists and a diagnosis was made. Thanks to this group. They don't sit around. They work hard and it shows in the excellence of this medical group.

I visited for lab work and it was vest easy in and out. You register at a kiosk and wait. You can…read moresee the wait times online. It took less than 10 minutes as a walk in. I'll come back for the convenience and the friendliness of the staff.

Patients are asked to arrive at a specific appointment time, yet people who arrive after me are…read morebeing taken back first. I've now been waiting over 30 minutes. The scheduling process should be more organized and respectful of patients' time.

Care was fast, efficient, and friendly on a Wednesday afternoon. Staff was cooperative and eager to…read morehelp. I felt well taken care of.

I went in while experiencing a miscarriage. I arrived at 7pm and was told that an ultrasound tech…read morewas on call and had already been called due to another patient experiencing the same symptoms that I was and needing an ultrasound as well. I was told that once the tech was called, she had an hour to report in so it may be a wait. From about 8pm when I was moved to the ER side (apparently required due to needing an ultrasound), I was left in the room and would leave to go out in the hallway and check in with nurses to find out when I would be seen or any updates on the tech arriving. I did this about every half hour since I had been previously told she had an hour to report in. The tech finally saw me at 12am. During the ultrasound, she had constant phone notifications sounding off and distracting her from the procedure. At one point, she had me (the patient) hold the transvaginal probe inside of my body so that she could respond to her phone. I was already quite distressed due to the nature of going through a miscarriage, and this made it much worse. The cherry on top was the bill I received. $3400 (after insurance claims). $2000 of this portion was just due to having to check into the ER (to not be seen whatsoever) but just to have the ultrasound in that ER room. Just beware before coming here. The doctors and nurses are kind, but "on call" does not mean much to the techs. Also, beware that you will end up paying thousands if you step foot into their ER (even if no testing or care is done via ER services).