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    Visiting Angels

    5.0 (5 reviews)
    Open Open 24 hours

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    5 years ago

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    Paulette F.

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    6 years ago

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    12 years ago

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    Paulette F.

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    13 years ago

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    Homecare By Design - Housecleaning services

    Homecare By Design

    2.6(10 reviews)
    24.6 mi

    The people who work in the office are GREAT! The previous bad reviews are years old and many…read moreowners/managers ago! The office folks are very responsive to providing information about the services they provide. The Strength and Balance classes they offer Mon--Thurs through Silver Sneakers and Silver & Fit are fun and very social!

    The concept of Home Care by Design is great-having so many types of services under one umbrella…read more Unfortunately, it is run in a terrible manner. We had multiple issues with no shows, late arrivals, and incorrect billing. No one would call from the "office" to notify about late arrivals/absence. Our main caregiver was great but when she couldn't be there for some reason, the attempts to cover her shift was terrible. We even had one caregiver talking about her opinions regarding politics and abortions. Very unprofessional but I know Home Care by Design doesn't pay them very well at all, which contributes to their high turnover. During the initial sales call, everything we asked about was "no problem." Once we were under contract, the main issue we talked about became a problem. There were suggestions made over the phone regarding billing for long term care that sounded suspicious to me. When I asked for it to be put in writing, it wasn't. Do yourself a favor and avoid this company.

    Photos
    Homecare By Design - Light to Heavy Housekeeping to keep the home fresh

    Light to Heavy Housekeeping to keep the home fresh

    Homecare By Design - Purdue Retirees stay at home

    Purdue Retirees stay at home

    Homecare By Design - Our first Surprise Birthday party at our Clubhouse. Happy 90th Lowell.

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    Our first Surprise Birthday party at our Clubhouse. Happy 90th Lowell.

    Senior Helpers - Dementia Care

    Senior Helpers

    3.7(3 reviews)
    99.0 mi

    If this group could get 100 stars on this site, that still wouldn't be enough. We were given…read moreSenior Helper's name by a group that helps find caregivers, assisted living facilities and nursing homes. Our quite elderly mother was in need of home care. In reaching out to Senior Helpers, they were immediately responsive to our needs. They came to Mom's home, checked things out, talked with her and then called to say they were on board with helping us. All of Mom's children are out of state and so it was important to have people we could trust that were there and close to Mom. There were a few hiccups the second week. Senior Helpers were at Mom's home the next day, addressed any issues and assured us that there wouldn't be any more problems, and they were right. Now to the amazing part. Mom became terminal pretty quickly and Hospice was called in. It was determined that someone needed to be with Mom 24/7. A family member was there with Mom by that time but had to leave to go home, out of state. There would be a lapse of 36 hours before a family member would be with Mom again. So what does Senior Helpers offer up? They will stay overnight and all day with Mom until another family member arrives. This was done on 2 days notice. When asking them if they were able to find someone to stay overnight with Mom, the woman that answered the phone (Kim) said that if they didn't have any caregivers available, SHE WOULD COME AND STAY OVERNIGHT WITH MOM! Who, in this day and age, does that? In a time of high stress for us, these people were amazing. I would highly recommend this group to anyone. Nothing/no one is perfect but they come pretty darn close.

    If your loved one needs more care than simply sitting in front of the television all day, do not…read morecall Senior Helpers. Their claim of being "experts in Alzheimer's and dementia care" is one of the biggest jokes in recent history. Alz/Dem patients need consistency and routine. Senior Helpers meets this need with a rotating door of caregivers. Plus, their ever-dwindling staff is just the right size to provide no back-up options in case your caregiver calls off sick. Alz/Dem patients need constant attention and interaction. Senior Helpers more than meets this need with its extensive library of ambient videos of fish and other animals. Your loved one will get all of the love and attention he or she needs with constant reminders from the caregiver to "Watch the video" or "Look at the cute little kitten." Alz/Dem patients need assistance with most of the basic daily tasks. A seasoned Senior Helpers caregiver will always make sure your loved one goes to the bathroom unless he or she resists in any way. Then, you'll come home to soiled pants and other dirty laundry. Alz/Dem patients need to take medication daily. Count on Senior Helpers to assist with this task until your loved one experiences any level of trouble with it. Then, you will be told that any task involving medication requires medical training, which Senior Helpers does not provide. So, what does Senior Helpers provide? If you're looking for a caregiver who's the equivalent of a car pool dummy, then I suggest you give them a call.

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    Senior Helpers - Eldercare

    Eldercare

    Senior Helpers - Senior Care

    Senior Care

    Senior Helpers - Home Health Care

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    Home Health Care

    Visiting Angels - homehealthcare - Updated May 2026

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