My mother-in law really enjoys it here. The recent Christmas family dinner was spectacular. The…read morestaff is always very helpful & she's made a ton of new friends! Thanks to everyone at West Hills!

My mother-in-law lives here, and has for the past 10 years. She is so well-cared for by the loving…read moreand wonderful staff. The place has been totally remodeled and is really lovely. The food is good when the regular chef is on duty, not so much when there is a replacement.

More disappointing issues at Edgewood Downs:…read more A long term, very skilled hair stylist is no longer at this location. The newest Manager Joyce, decided to ask him to leave! Not only is he extremely talented, but a very warm, caring person who was genuinely liked by staff and residents. This was a very poor decision Joyce! Anyone has freedom of speech to speak about other facilities that best serve their needs when asked!! Perhaps if Edgewood stopped gouging their residents with hefty price increases, fixed the roofs, had quality food, and remodeled the VERY aging facility, your residents would want to stay! Your location has new Managers so often, it is a rotating door of chaos! I have been to your facility several times, and it is needing major reconstruction. There is also insect and rodent infestation in certain rooms, and just plain ugly, especially for the price that is being charged! There is a lot of competition out there and Edgewood Downs is not an Assisted Living Facility that I would recommend to anyone! Gail K Oceanside

I have never visited Edgewood downs but I enjoyed talking with the staff at Edgewood downs. The…read morevideo and picture are great.

Too many things! I'd give this joint a a zero rating if I could! WHO uses PAPER coupons in this day…read moreand age!NOT computerized! More than once in my first month here-NO dinner as I signed up for, at 5:15pm! WHO eats at 4:30pm? Promised transportation at tour/sales pitch-NOT! Limit: ONCE per week ride for DR's only! Extremely CHEAP construction-I get to listen to toilets being flushed by neighbors, and washers dumping their load! Can't even hear my TV! YE GODS! This is NOT 'a place for Mom', unless you dislike her. No concierge, and, and, and.... Only good side: I don't have to hear the Max Train all night - only birds singing! I'm outta here!

My mom moved from California to be close to me--her only daughter--and she couldn't be happier. It…read moreis a warm and friendly community. The food is great. There are lots of activities and adventures for the residents. The apartments are large with great storage. We looked at many independent living facilities and we are glad we chose this one.

They kicked my mother out after several falls within a month . Refused her when she came back from…read morethe from the hospital. She died 23 days later .They let her caregiver steal thousands from her and they stole all my mothers belongings.And REFUSE to give them back . Also the stole her cable box and oxygen unit . She was also extremely dehydrated upon arrive at the hospital with a UTI . I have notes about how bad the food was . They stole from my mother . .

Raleigh Hills staff is the best. Thank you for caring and loving mom and dad…read more After mom broke her hip at 101 and now will return on hospice to you with dad 94, at mom's side. Thank you for taking dad to see mom at Vermont rehab. From the day mom and dad moved in, you had open arms and have taken care of our family. Its the little things that count, chocolate pudding for dad's birthday, big 100 balloons for mom. I appreciate all your hard work Michelle, Lynda, Jessica, Yessica, and the rest of the staff. Mel

Oh how the tables have turned here. My my my how terrible. There has been a change at the helm and…read moremy my. Not for the best. Everything has changed from the actual CARE to the respect given and best of all...they have just started charging residents 30% plus more for their billing with NO explanation. The new Executive Director is absolutely awful. She doesn't respond to emails and wants everything done in person (don't trust that!!) So that there's no record! There is no longer wine served at meals. And if it runs out it's out. They can have A glass on Wednesday and A glass on Fridays. While it sparkles on the outside beware. Whitewashed tombs!!! Maintenance requests are ignored or pushed aside. SO I have contacted the STATE about care violations, AND Cogir. On multiple occasions Cogir has been contacted. And they are not responding. The care is NOT THERE. The office doesn't care. There is borderline abuse in SO many situations. It's fresh and new. But as cold as an ice box. BEWARE if the three trolls under the bridge.

Memory Care. There were lots of promises made and final cost was over 13k per month with HORRIBLE…read morecare. My mother's toilet seat fell off and my 90 year old mother had to sit on bare porcelain for a week. Yes, 1 of the "care team" noticed it but took her down the hall a few times to use the public restroom rather than have it fixed. The others just let her use it. This along with the call buttons not working or staff not answering because they were busy eating lunch. Do NOT TRUST THIS FACILITY TO CARE FOR YOUR LOVED ONE. Beautiful building, ugly management from the top down!!!

My mother in law stays here. She's been here for about a year so far. She said that the food is not…read moregood at all. She constantly gets the wrong food that she ordered. She orders something and the wrong thing/meals shows up. I guess the chefs are really lazy here and I heard they steal food from the place. Maybe they can't read English. They do not have a nutritionist here so the good works with the residents diet. Overall the place is pretty clean. There's a gang of smokers out side of the place who yell at me because I wore my KC Chiefs jersey there one time. Other than that this place is not too bad really. It's pretty clean and somewhat quiet unless one of the dogs are barking. Yes, you can have dogs there.

I have had my brother living at Avamere at Park Place for 1 and 1/2 years. Before placing him there…read moreI visited 3 other highly rated facilities in the Portland Beaverton area. Avamere offered the nicest outdoor experience with a walking trail, duck pond and easy access to shopping and bus lines. The interior of Avamere was also a step up! It did not have that tell tail 'older person' smell that all the other facilities had. Fresh paint and fresh carpet go a long way toward this achievement. Additionally I would like to give Cassie Delozier a shout out. She made the transition smooth from independent living for my brother to a very pleasant room that he is very happy with. She did a personal visit with my brother to make sure he would fit in, arranged to give him a personal tour of the facility and helped get us all settled in once the move happened. She made a point to introduce him to all the residents and staff on his first day and was instrumental in us choosing Avamere for my brothers forever hone. She continues to answer my periodic question about resources and general questions within the hour that they are posed, excellent customer service! Thank you Cassie! If anyone is looking into a superior senior living experience I would highly recommend Avamere at Park Place.

I moved my 83 year old mom who suffered from dementia into LaBella Villa in June of 2015, after she…read morespent a year in a bigger facility, and became evident they were not providing the care my mom needed, (lack of staffing). Sadly, my mom only got to enjoy the care from Maggie and James for two months before she died. Maggie's empathy and care of my mother was truly amazing, and made losing her a little easier, knowing that she was well cared for. So, if your loved one needs more help then bigger places can offer, I would recommend LaBella Villa, a beautiful home, with very caring people. Maggie and James, keep up the good work.

My sister has lived at Creekside for 20 years. She is very happy there and wouldn't consider…read moremoving. She has made many friends over the years. The staff has always provided a safe, friendly and positive environment. There are opportunities for engaging with other residents, including exercise classes, art projects, musical performances, and frequent field trips. The food is excellent. I believe Creekside strives for the best in independent senior care.

Creekside Village is a wonderful independent senior living community. It's right by Beaverton Creek…read moreand the landscaping is beautiful. They have art studios and a gallery to display the residents art. They go to parks weekly for nature walks. They have amazing food too with a dedicated chef who has been at CV for over 30 years! Great tenured staff to support the residents!

Jenilee and her care-partners Mark and Kate made my mom feel at home from day one at Heritage…read moreHouse. My family and I cared for my mom at our childhood home for 2+ years, but when her dementia progressed to the advanced stage, we realized she needed more care than we could provide. Luckily, we found Jenilee and her care- team at Heritage House. My family and I took a tour and were immediately impressed with the care team's friendliness, knowledge and ability to provide 24-hour skilled (and loving) care. Heritage House is located on a quiet, tree-lined street in a residential neighborhood. It's cozy and clean --full of plants and light, with a loving small dog and cat who like to check in on residents. Sadly my mom passed away a few nights ago (in her bed at Heritage House). Jenilee, Mark and Kate's thoughtful communication and care made my mom's transition a peaceful one for all of us. My family and I are eternally grateful and we 100% recommend Heritage House.

Heritage House is located in such a lovely neighborhood setting and feels homey and welcoming. Our…read morefamily is so grateful for the care and comfort provided to mom during her final months of life. The staff were always caring and attentive. They took the time to routinely communicate with family members and problem solve in order to provide mom with optimal care. It gave us such peace of mind knowing mom was surrounded by kindhearted, loving , and capable caregivers. Debbie W-S.