I have sent several arrangements from the Edible Arrangements location in Brockton, MA, for family and friends, for birthdays, Valentine's Day, Christmas, and during bereavement. I have ordered the indulgence platter, which is an excellent gift to send because it includes a wonderful variety of chocolate-dipped and non-chocolate-dipped fruit, including strawberries, pineapple, apples, and grapes. All orders were placed for same-day delivery, and everyone received them on time. Thank you for putting a smile on the faces of my family and friends with your professional team and delivery staff! 5 out of 5 rating, with 5 being the highest rating. JOB WELL DONE! read more

I placed an order from the store in Brockton Ma, for my niece birthday. I ordered the gift set that includes, one red rose, one baloon & 5 cupcakes + an additional card I paid for too on the side (see image below of gift set order) Unfortunately, they sent her partial of the expensive order I placed. Missing was, the red rose & two cupcakes (see image below of missing items) . I complained about it, they never reached out. I am owed a partial refund which I know I ain't receiving. I will NEVER order from them again. They robbed me of my money. Very dissatisfied that they do this to any customer. Not recommended, Beware people. read more

Edible Arrangements - Gift Shops Near Me - Brockton, Massachusetts

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If it was possible to give 0 stars I would have! I placed and order and specifically requested delivery by 3PM for a graduation party. The order was placed on line and forwarded to the Westgate Brockton store. I received a confirmation of the order. When we left for the graduation ceremony at 5pm the order had not been delivered and it was unable to be tracked on line - confirmed but no further details were available. After graduation at the order had yet to arrive. When I called the store to determine what had happened (since there still was no confirmation of delivery on line or by phone or e-mail) the associate was very rude and said it had been left on the doormat "sometime after 7PM and suggested that perhaps I didn't know how to use the website." As a business owner myself I was appalled at her arrogance and dismissive and disrespectful attitude. I would NEVER suggest that anyone use this location. read more

11/6/2020 - Your door bell ring. You walk to the door. Open it and there is a delivery person dropping off Edible Arrangements for you. You Smile. "For me?" While looking for the card, "Who sent this?" Everything is lovely in Fruitsville. Fruits, Chocolates, cookies so on and so on. Who doesn't enjoy Edible Arrangements. I gave them four stars because: 1) The fruit comes and it's not that fresh or 2) Within two days, the fruit began to go bad. If the fruit is FRESH and REFRIGERATED properly it should provide you and your family with days of goodness. Happy Eats read more

Edible Arrangements - So Cute - Gift Shops Near Me - Brockton, Massachusetts

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Once again, another wonderful experience with this location. Special shout out to the delivery driver, John, who went above and beyond to ensure my Mom received her delivery. read more

Oh, my gosh! Today I received an edible arrangement as a gift. First of all, the beautiful fruit bouquet was delivered right to my door. It. was lovely -- with fresh pineapple, strawberries, canteloupe, etc. arranged in a lovely blue vase. I didn't eat this yesterday but placed the bouquet in the fridge....and today everything was healthy, delectable, sweet, and fresh. What an absolutely wonderful, thoughtful gift...Presentation and delivery were excellent! I highly recommend. read more

I got the best arrangement for Mother's Day! I had the freshest fruit for days. The chocolate strawberries were to die for! So juicy and sweet. The manager Krystina was so patient and helped my husband pick the perfect arrangement. Can't wait to get another arrangement next occasion I have. read more

This place was dirty I paid forty dollars for one Carmel chocolate Apple . No Carmel and only 1/2 the apple had chocolate. Owner was rude and said you can't see or taste Carmel but it's there . Really ????? Waiting to hear back from the corporate office. read more

Edible Arrangements - a variety of desserts on a table - Gift Shops Near Me - Brockton, Massachusetts

It was a fast delivery the recipient was very impressed with the arrangement and I will use this facility again. thank you

Surprisingly my experience was nothing less than amazing. I was skeptical at first after reading all the reviews but it was too late to do anything g about it since I had placed my order before checking yelp. I had placed an order on one of the busiest holidays (Mother's day) for my boyfriends mom and I was so sure that it wasn't going to get delivered at all after reading the reviews. I had placed the order on Tuesday to be delivered the following Sunday. I had called the store that Friday to make sure everything was all set and they were nothing less than polite and happy to answer all my questions. When Sunday approached, around 1 pm they gave me a call to let me know they were outside and it had been delivered. My mother in law LOVED it. So no complaints over here. I'm glad I went with my gut feeling despite the horrible reviews this location has. (Brockton) give them a chance ! And trust me this isn't a paid review, I speak my mind I don't play that sh*t ! lol read more

Second time I have ordered from the Brockton store and second screw up. When you call to tell them they screwed up they always have an excuse I will never order from that store again just horrible! read more

I had a need for a quick and healthy St. Patty's day gift and turned to Edible Arrangements. They were very accommodating, especially when I found out that one of my recipients went on an unexpected vacation. After receiving notice that there was a failed attempt, I called and they were so accommodating to reschedule upon my friends return. Great customer service and great and healthy product! Slainte read more

Was nice. My concern was I place my order online and the next day tried to add something else for the same order, same day and address and they tried to charge for two delivery. I think this is extremely unfair. I don't recommend. read more

The service is bad along with staff attitude this does not help there Business in the least wish I had a better experience as I will no longer use Westgate edible arrangements ever. read more

Went in and spoke with Destinee about sending an arrangement on New Years Day for my friends anniversary. She told me they would be closed on the first but that she would be happy to get it out today for me. I was shocked she offered same day delivery as no additional cost. She actually went out of her way to look online for a coupon for me. Very happy with my experience and can't wait to order again.. very surprised by many of these bad reviews. read more

I ordered this special gift for an event that we were having at work. I was very disappointed as my order NEVER arrived. I called edible arrangement and I spoke to " The Manager " and she was very rude and very unprofessional with NO costumer service skills. I told her that my order never arrived and she said the driver left it on the first floor due to no parking when the instructions clearly said 3rd floor OBGYN Dept. I was never notified about the package been left in another floor. The package was found after 4 hours later from the time asked for delivery in a different department melted and watery. This is unacceptable, I am very disappointed with the service because it's embarrassing to present this gift to someone. This was my first time ordering and not sure if will ever happen again. read more

The manager was very rude I had a order in for Valentine's Day it never showed up we kept call they said it could be there between 7-9 and I waited till 9 and till nothing I called them today just to have manager yell at me like it was my fault that see can't handle her busses I was told that a lot of driver come with delivery on there truck no one ever call to apologize or to try to make thing right but the woman in Taunton was very help full but till I will never order from them again they ruin Valentine's Day because I don't need any other of my special days ruined read more

It's unfortunate that bad customer service ( I'm being kind) can ruin a good product. I was horrified at the attitude I received by employee Julie. Never again will I use edible arrangements due to the disgusting manner this person possesses! Due yourself a favor and stay away. read more

Awful - do not use this store. Good thing is corporate jumps in when the store does not respond to customer issues.

Great service and I'll always continue to use it! Just wish everything wasn't always so expensive.

My boyfriend sent me an Edible Arrangment fruit basket for my 40th birthday this week. I have to say that I was pretty disappointed. A quarter of the fruit had to be thrown out because it was bad. The pineapple was bitter too. Needless to say, it did not make for a nice gift after having to clean and toss so much of it. I've had edible arrangement before and it's never been this bad. read more

Worst customer service ever. I pre paid online for a strawberry box for Easter. I went to the store at 5 pm the day before as it stated for pick up time on the order and the lights were off and door locked. They did not answer when I called store or knocked. I went back at 8 am the next day (on Easter) as the hours stated online open 8-1 on Easter Sunday. Once again doors were locked and lights off. No answer on the phone. I waited for 20 minutes went to Starbucks and even came back. Still lights off no answer on the phones. I called the store Monday and explained to "manager" Christina my experience and how I even had to take photos because I was shocked they were closed when I had already paid for my order and listed as open and she began to call me a liar and state she would only give me a refund if I showed her these "proof" photos and that I must have used the wrong door. Extremely unprofessional and unfriendly. Rude actually. If I was lying I don't know why I would waste my time and money drive 15 minutes away to another Edible location in Canton and RE PAY for another box in order to bring to my Easter brunch. Luckily the Canton manager and worker were very friendly and accommodating. Reading several reviews on Yelp and Facebook it is clear the Brockton store has been a problem for many others as well. It's a shame I was told I would hear from the owner a week ago re the situation and I'm still waiting! Sad this is the management running this store. Perhaps they were really there until "745 pm" the night before in the back room with the doors locked and lights off because dealing with people is clearly not their strong point. read more

I went into Edible Arrangements today to buy some fruit. First the woman (Julie) says she will help me when I get off the phone (I'm on with my kids asking what they want). Then she says I can only have one sample. I had tried a pineapple and asked to try a banana. Nope. I can only try one. Ok, fine. I'll just buy the banana and hope it's yummy. I chose all of the things I was purchasing for my kids and couldn't help but feel uncomfortable by her demeanor. I asked to speak to a manager and she replied "she'll be happy to speak to you because she puts that sign out for a reason, but she's not here." Ok, can I have the phone number? Nope. She just stares at me. I pay for my things and I comment that she should be kinder to paying customers. She replies "I said it with a smile". I ask for a bag. Nope. I ask again. She won't give it to me. I say she shouldn't be so passive aggressive and she says "it takes one to know one". Wow. Refund, please? She storms off talking under her breath and another woman comes out to refund me. It's fruit, people. Never again! read more