Made an appointment for the next day for 2 pedis. They weren't all that friendly but whatever…read more Showed up the next day for the pedis and we weren't on the schedule. We had called from the car so we both heard the same conversation. Clearly on them. No second chances based on this experience.

Aaron was great! Very professional. He took the time to explain the inspection procedure. Also…read moreoffered to check the tires, asked if i needed anything else or had any questions. All the employees were extremely polite and courteous. Best service Ive received in Austin/Bee Caves. Highly recommend this location and their employees. Many thanks! !

Cyndi does the best pedicure and manicure That I have ever…read morehad. She is very knowledgable with any kind of foot or nail Problems and can help with those problems. The other thing I like about Cyndi is that I know everything has been sterilized so I don't have to worry about going home with anything I didn't want.

Daughter and I had great mani appointments today: me a gel manicure, daughter a gel x fill in with…read moredesign. We are ready for the holidays! Thanks so much!

The owner's attitude couldn't be worse, I came in for a mani/pedi and asked for my gel to be soaked…read moreoff due to brittle nails. She told me she couldn't do it, I explained further hoping they could accommodate me like every other business have. She told me to leave and denied my business. Horrible customer service and overall unkind.

First pedicure while in town. Gave them the benefit of the doubt and still went for it knowing they…read morewere a two star shop. Super dissatisfied and disappointed. My manicure was a mess too. What happened to be being proud and having integrity for services you are delivering and providing?

I desperately needed a pedicure. Nail Spa was friendly, fast and did a really great work…read more If you're looking for the Spa feel, this isn't your place. if you want a great pedicure or manicure, check this place out. The prices are also substantially less.

I just had an unfortunate experience with Angie, after another stylist messed up my nails. I got my…read morenails done here Dec 5. I travel for work every few months, so this was my first time going to this nail salon. I got dip, which I have always gotten for years. As soon as I got home afterwards, I immediately noticed the dip was like cracking in a weird way i've never even seen before. I took pics, because they were already closed and I was leaving early the next day for a trip. The nails kept getting worse and worse. I texted the SALON phone number listed on the website Wednesday morning (it stated you could call or text). I have attached screenshots of the text interaction. I thought I made it clear that I wanted them fixed, since they were not done properly. Surely thinking there's no way they would charge me with the time stamped pictures showing the damage. I assumed I was speaking with the owner, since that's who texted back. Idk if Angie really is the owner or not. Flash forward to today when she (Angie) fixed them. I sat down and she did them. I even told her during it that they're really thin because he drilled them way too thin. As I go to start grabbing my things when she's finished, she asks if I'm paying with cash or card. I politely said, "oh... I thought I wasn't going to be paying since you were fixing them." We just stared at each other for a few seconds and then she said well she's not him and he's not here. I was like, "okay... well as I said, I didn't want the person who messed them up in the first place to fix them." I could clearly see she was going to stand her ground; she was saying they're two separate people or whatnot. I said, "I will pay if that's what you're requesting, but I will have to leave a bad review warning people not to come here." as I start to get my credit card out, she said, "It's fine. Apparently I work for free." Very unprofessional interaction. There was no need for her attitude. Don't let the older gentlemen who smokes do your nails. And if they did a bad job and you need them fixed, you better make sure they're not expecting you to pay a second time because they messed up the first time.

Communication and serving the public could all be improved…read more I booked a fill for my acrylic nails. When I arrive, they inform me that the person who only does acrylic is not available. Even though I had booked a service to fill acrylic nails. Though I got a very nice pedicure and book the acrylic nails the next day. When I arrived, the technician informed me that I had to take off a few of my nails, which I did not want to do. I just wanted to fill. She refused to do just to fill unless I agreed to remove the two nails. So I finally agreed, I needed this done. Amy then decided she wasn't going to do it today because did not agree with her right away. But she said she would booked me for another day. Which was totally weird because why would she do it then? What a waste of my time and two days. Very unprofessional. I've had acrylic nails for 40 years and I was shocked at the lack of customer service.

Tammy does a fantastic job. So professional and great fun. On time and responsive to requests. What…read morea great way to treat yourself.

I especially like that she uses more natural products. She did a beautiful job and was very friendlyread more

This is the best place for skin care and lash extensions, I've been a client now for years. The…read moreproducts used are high quality and they care about your results ( they will never recommend anything that won't benefit your skin specifically) if you are ever in need of great products you can drop in and get skincare and inquire/schedule state of the art facials as well.

Fabulous deluxe pedicure and manicure. Such an easy relaxing vibe. I'll be back…read more Thank you.

Absolutely awful receptionist. Stated bookings were available at 11:30 and 3:45. When inquiring…read moreabout Gel X service, which is listed as a service available on their website, she stated 'oh I don't know what they have, not sure about that, just started'. DID NOT EVEN ATTEMPT TO FIND OUT UNTIL I ASKED MULTIPLE TIMES FOR HER TO ASK HER MANAGER OR CO-WORKER. When I tried to book the 11:30 or 3:45 - 'oops I looked at wrong one, it's all booked today'. Wow. Very poor service and an extremely frustrating 5 minutes of my life that I will never get back. Don't let people who are not building or contributing to your business be the ones who get to leave the first, and in my case, last impression on new potential clients. What a shame. I live across the street.

Anna does a great job. The Salon is very well run and looks great…read more Thanks for a perfect haircut.

I would rate it even higher if I could. I've had many massages in my life and none have come close…read moreto the one I had today. my husband and I had a couples massage with VJ and Kaitlin and we were both blown away. we are purchasing punch passes as soon as I complete this review. pro tip- skip the vapor caves and come to Splendor mountain!

Made a last minute appointment and had a delightful massage! Extra treatment for my birthday. :)read more